Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 381 to 400 of 855

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-076	1.1. Export subsidies Policy/Regulatory	2009-07-23	South Africa: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	South Africa offers a large number of export incentives for to promote locally produced exports.
Resolution status note:	South Africa reported that export incentives are offered to promote manufactured exports and exports in general
NTB-000-078	1.1. Export subsidies B41: TBT regulations on production processes	2009-07-23	South Africa: SANAS	Angola	Resolved 2010-11-22	View
Complaint:	South Africa does not accept standards from other SADC Member States except SABS
Resolution status note:	South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers.
NTB-000-080	1.8. Import bans Policy/Regulatory	2009-07-23	South Africa: Ministry of Trade	Zambia	Resolved 2010-11-22	View
Complaint:	South Africa has banned imports of all meat from Zambia
Resolution status note:	South Africa reported that importation of red meat from Zambia to SA was never allowed because Zambia did not send SA the information she needed to evaluate their animal disease situation, legislation, standards and other requirements. The information was requested in 2006 in the form of a questionnaire by the Department of Agriculture - Directorate Animal Health, Zambia has never responded.
NTB-000-081	1.1. Export subsidies B14: Authorization requirements for importing certain products	2009-07-23	South Africa: Ministry of Trade	Tanzania	Resolved 2010-11-22	View
Complaint:	South Africa places adhoc requirements on the importation of perishable goods in the form of standards
Resolution status note:	Soth Africa reported that compulsory specifications for perishable goods are aimed at ensuring the health and safety of the consumer and fair trading practices. The relevant internationally recognised Codex Standards and Codes of Practice are used as a basis for these compulsory specifications. Documents from Codex are specifically referenced by the WTO-SPS Agreement.
NTB-000-083	2.5. Decreed customs surcharges Policy/Regulatory	2009-07-23	South Africa: Ministry of Agriculture	Mozambique	Resolved 2010-11-22	View
Complaint:	South Africa imposes surcharges on various agricultural products.
Resolution status note:	South Africa reported that the Marketing Of Agricultural Products Act of 1996 (MAP Act), as amended, provides for the establishment of statutory measures, namely statutory levies, control of exports of agricultural products, records & returns, and registration
NTB-000-084	2.6. Additional taxes and other charges	2009-07-23	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	South Africa is charging import levy on UHT milk
Resolution status note:	South Africa reported that , according to the tariff book, the applied tariff rate for SACU/SADC countries for this product is zero.
NTB-000-085	2.6. Additional taxes and other charges	2009-07-23	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	South Africa is charging import levy on imports of pasta
Resolution status note:	South Africa reported that all tariffs applied by SA to SADC countries have been agreed to on the SADC Protocol on Trade, According to the tariff book, this product is traded free under
NTB-000-086	2.6. Additional taxes and other charges	2009-07-23	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	South Africa applying a levy on imports of sorgum
Resolution status note:	South Africa reported that, according to the tariff book this product is traded free under SADC, for SACU, a tariff of 3% /kg is charged. .This has been discussed by SACU Member Countries, again this complaint does relate to NTBs,
NTB-000-087	5.12. Export restraint arrangements	2009-07-23	South Africa: Ministry of Trade	Botswana	Resolved 2010-11-22	View
Complaint:	South Africa has put in place export restraints for the exportation of dried beans to that market
Resolution status note:	South Africa reported that this barrier is no longer existing
NTB-000-094	1.1. Export subsidies B15: Authorization requirements for importers	2009-07-26	South Africa: Ministry of Trade	Mauritius	Resolved 2010-11-22	View
Complaint:	Mauritian exports of canned Tuna are denied entry into South Africa because South Africa does not recognize Ministry of Fisheries in Mauritius as being the regulatory body even though product qualifies for EUR1 certificate and is exported to the EU
Resolution status note:	South Africa reported that all inspections are carried out according to the requirements of the compulsory specification for “The manufacture, production, processing and treatment of canned fish, canned marine molluscs and canned crustaceans”, and these inspections are non-discriminatory. Furthermore, rejections on products are not done by an individual but by a panel and it is important to note that FAI is accredited by SANAS to the requirements of ISO 17020 ( accreditation for inspection bodies)
NTB-000-185	5.4. Quotas	2009-07-27	South Africa: Ministry of Trade	Malawi	Resolved 2010-11-22	View
Complaint:	Annual quota allocations for sugar into SACU
Resolution status note:	South Africa report3ed that Quota allocations have been agreed to on the Sugar Protocol which is also part of the SADC Protocol on Trade
NTB-000-221	1.1. Export subsidies B31: Labelling requirements	2009-07-28	South Africa: SANAS	Zambia	Resolved 2010-11-22	View
Complaint:	Restrictions of exports on account of standards and provision of user instructions in specified local languages.Restriction of coffee exports and exports of paste detergents to South Africa and Zimbabwe
Resolution status note:	South Africa reported that SADC is in the process of implementing the TBT annex and establishing the necessary regional institutions to create a regional accreditation system. Until the structures are developed and operational, South Africa will continue to request that products which are not accredited by recognized international accreditation bodies be retested by the South African Bureau of Standards (SABS). This exercise is not meant to deny SA trading counterpart’s access to the South African market, but simply to protect South African consumers.
NTB-000-228	5.3. Export taxes	2009-07-28	South Africa: Ministry of Trade	Botswana	Resolved 2010-11-22	View
Complaint:	In South Africa, Minister can impose export tax under the Livestock and meat industries Act
Resolution status note:	South Africa reported that this act is in Botswana not SA. SA has an ‘Animal Health Act and the Meat Safety Act’, there are no export taxes under this act.
NTB-000-260	2.10. Inadequate or unreasonable customs procedures and charges	2009-09-08	South Africa: SARS	Namibia	Resolved 2010-11-22	View
Complaint:	Namibia's ASYCUDA system allows for direct inputs by both local and foreign traders and communicates well with customs clearance system used in the region (mostly ASYCUDA). South Africa has, years after Botswana and Namibia introduced it, introduced the SAD500(Single Administrative Document) for customs clearance system yet does not allow for direct input by traders/ freight forwarders not registered in South Africa into its system ( not ASYCUDA).
Resolution status note:	South Africa reported that Single Administrative Document (SAD) has been introduced to make the clearance of goods easier and more convenient for importers, exporters and cross-border traders on 01 October 2006. The SAD complies with international best practices and Customs standards; with similar documents having been introduced throughout the world
NTB-000-281	5.12. Export restraint arrangements Policy/Regulatory	2009-09-08	South Africa: Ministry of Trade	Namibia	Resolved 2010-11-22	View
Complaint:	In 2004, the South African authorities introduced a commercial export permit requirement for Namibian grown oysters before these oysters could enter South Africa. In addition, an import permit is required from the South African authorities. The industry views this measure as a punitive trade measure, intended to protect the South African industry.
Resolution status note:	South Africa reported that the importation and exportation of all products is subject to control measures. This is to ensure that there is compliance with specified environmental legislation and with terms and conditions of permits and other authorisations issued in terms of that legislation. For more information please contact: Marine and Coastal Management, Department of Environmental Affairs and Tourism Tel: 021 402 3911 Fax: 021 402 3367
NTB-000-368	2.4. Import licensing Policy/Regulatory	2010-02-10	South Africa: Ministry of Trade	Zambia	Resolved 2010-11-22	View
Complaint:	South Africa denies Plant import permit for imports of chilies from Zambia
Resolution status note:	South Afric areported that Zambia was not able to send information needed to evaluate their plant disease situation, legislation, standards and other requirements. PQPS certificates can therefore not be issued if the above information is not known.
NTB-000-369	1.1. Export subsidies A84: Inspection requirement Policy/Regulatory	2010-02-10	South Africa: Ministry of Agriculture	Zambia	Resolved 2011-11-22	View
Complaint:	South Africa is not facilitating inspection of production areas for issuance of PQPS certificate for exports of fruits to Zambia as per requirement by the Ministry of Agriculture in Zambia.
Resolution status note:	South Africa reported that Zambia needs to send information needed to evaluate their plant disease situation, legislation, standards and other requirements to the South African Department of Agriculture, Forestry and Fisheries . PQPS certificates can not be issued if the above information is not known.
NTB-000-369	1.1. Export subsidies A84: Inspection requirement Policy/Regulatory	2010-02-10	South Africa: Ministry of Agriculture	Zambia	Resolved 2011-11-22	View
Complaint:	South Africa is not facilitating inspection of production areas for issuance of PQPS certificate for exports of fruits to Zambia as per requirement by the Ministry of Agriculture in Zambia.
Resolution status note:	On 1 June 2011 , South Afric areported that Zambia was not able to send information needed to evaluate their plant disease situation, legislation, standards and other requirements. PQPS certificates can therefore not be issued if the above information is not known
NTB-000-492	7.5. Lengthy procedures	2012-03-01	South Africa: transit in south Africa	Zambia	Resolved 2017-01-17	View
Complaint:	A private show company has made a complaint regarding the custom stoppages in South Africa. The Company imports products from Durban and transit through South Africa, the company has been informed that their trucks will be undergoing a tunnel for physical inspections of goods in transit. The company however, feel that this exercise is detrimental to their business as it is slow and will delay the arrival of goods and attract extra charges. The Company wonders why the good in transit should be stopped by customs/ police for inspections.
Resolution status note:	On 29th December, Zambia Focal Point advised that they had contacted the complainant who confirmed that the problem had been rectified.
NTB-000-400	1.1. Export subsidies A52: Irradiation	2011-02-22	South Africa: The Department of Trade and Industry	Zambia	Resolved 2015-08-10	View
Complaint:	The Zambian honey sector have come against repeated resistance from the South African authorities to allow organic honey to enter the South Africa market without the unnecessary requirement of irradiation. Therefore, our traders are requesting the South African government for an exemption from the irradiation requirements for the importation of honey from Zambia as set out by the National Department of Agriculture (RSA). An analysis undertaken by the National Department of Agriculture (NDA) of South Africa collected honey samples from across Zambia during a national disease survey funded by the World Bank in conjunction with the Department of Agriculture of Zambia. The findings of this analysis by the NDA reveal that there is no American Foulbrood Disease in Zambia.
Resolution status note:	South Africa advised that all honey exports from Zambia were now accepted into that market.
Products:	0409.00: Natural honey

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