Complaint

Complaint number
NTB-000-132  
NTB Type
2.8. Lengthy and costly customs clearance procedures  
Complaint
South Africa is charging a fine of E1000.0 per set of customs documents for documents not acquitted within a month.  
Status note
At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,South Africa reported that this is a standing transit regulation. Swaziland and South Africa agreed that South Africa would provide the regulation for distribution to stakeholders. It was therefore resolved that the NTB be considered resolved.  
Progress update note
On 12 March 2012, South Africa Focl point reported that South African Revenue Service (SARS) need further information to facilitate resolution of this complaint,they need information on : i) Port of entry where this incident happened and ii) Swaziland NTB Focal Point is expected to resopnd to South Africa's request for further information sent to them on 06/02/2012 which include contact details of the complainant.  
Policy or regulatory NTB
Yes 
Location
South Africa: South Africa Revenue Services (Government institution)  
Reporting Country or Region
Eswatini  
Date of incident
2009-07-26  
Status
Resolved  
Date of resolution
2012-04-26  
Product Description
All products  
Total value
0  
Date reported
2009-07-26 00:00  
Modified
2012-04-26 16:50