Complaint

Complaint number
NTB-001-360  
NTB Type
2.4. Import licensing  
Complaint
The implementation of electronic permits (e-permits) and related electronic cargo tracking for goods entering South Sudan from Uganda has led to significant delyas and costs to traders eg Over 1,000 trucks are currently stranded at the Nimule border due to challenges with the e-permit system such as additional charges, and slow processing. On the same issue,there are complaints of Extortion.Truck drivers have reported that some officials refuse electronic payments and instead demand cash, leading to corruption and higher, unofficial fees.  
Progress update note
 
Policy or regulatory NTB
No 
Location
South Sudan: Nimule (Border post)  
Reporting Country or Region
Uganda  
Country specific trade issue
No  
Date of incident
2026-03-01  
Status
New  
Product Description
All products


 
Total value
0  
Date reported
2026-05-06 11:08  
Modified
2026-05-06 11:08  

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