| Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
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NTB-000-775 |
2.8. Lengthy and costly customs clearance procedures |
2017-05-05 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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It takes more than 14 days to resolve complaints relating to uplifting of invoice values where TRA officers decide to increase the value of the goods. This should take a maximum of two days to complete the process. |
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Resolution status note:
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The SCTIFI meeting held on 16 November 2018 was informed that this NTB had been resolved. |
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NTB-000-776 |
8.7. Costly Road user charges /fees Policy/Regulatory |
2017-05-05 |
Tanzania: Ministry of Works, Transport & Communications |
Uganda |
Resolved 2022-06-14 |
View |
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Complaint:
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Tanzania still charges US$500 to Uganda trucks compared to US$152 charged on Rwanda trucks. |
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Resolution status note:
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On 14 June 2022, EAC Secretariat reported that the experts' meeting met in March 2022 and gave recommendations to be considered by TCM.The Sectoral Committee on Trade was informed that the two Partner States had a bilateral meeting and agreed to charge Uganda tracks 10 USD charged per 100 Kilometers. Hence the NTB is resolved |
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NTB-000-777 |
7.8. Consular and Immigration Issues |
2017-05-05 |
Tanzania: Ministry of Home Affairs - Immigration |
Uganda |
Resolved 2018-05-12 |
View |
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Complaint:
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Tanzania imposes Business visa fees of US$100 charged contrary to provisions of the Common Market Protocol |
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Resolution status note:
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During the Senior Officials' meeting held in October, 2017 Tanzania reported that she would follow up with the relevant Authorities on the NTB of charging Business VISA fee for drivers and report back to the Regional Forum in March, 2018. During the 25th EAC Regional Forum on NTBs held from 9- 12 May 2018 Uganda reported that the requirement had been lifted and therefore the issue has been resolved. |
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NTB-000-778 |
5.12. Export restraint arrangements |
2017-05-05 |
Tanzania: Ministry of Industry, Trade and Marketing , |
Uganda |
Resolved 2017-10-24 |
View |
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Complaint:
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Tanzania banned exportation of food items to Uganda hence affecting Intra Regional Trade and endangers food security in the region. |
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Resolution status note:
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In the recent meeting on NTBs held in Kampala on 24th October, 2017, Tanzania reported that this was a food security issue in Tanzania and the meeting agreed that it has been resolved. |
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NTB-000-806 |
8.7. Costly Road user charges /fees |
2015-04-01 |
Tanzania: Ministry of Transport |
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Resolved 2018-02-09 |
View |
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Complaint:
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Tanzania requirement that trucks passing three weigh bridges are required to buy stickers at US$40 per sticker despite the fact that trucks are clearly marked transit in the central corridor. |
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Resolution status note:
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Today, 10:10
During the Extra Ordinary SCTIFI taht sat in February, 2018, the USD 40 sticker fee was waived with immediate Effect. Hence the NTB was resolved. |
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NTB-000-807 |
2.3. Issues related to the rules of origin |
2017-06-01 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-05-12 |
View |
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Complaint:
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Denial of preferential treatment on automotive products manufactured in Kenya by Toyota Tsusho East Africa Ltd. (TTEA) when exported to Tanzania i.e. for both Toyota Land cruiser 79 pickups and Hino trucks and buses. The products are being subjected to full CET duties. |
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Resolution status note:
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During the 25th EAC Regional Forum on NTBs held from 9- 12 May 2018, Tanzania reported that she observed EAC RoO on Motor vehicles which grants preferential treatment for automotive products assembled in EAC Partner States. Kenya reported during the Forum that this issue was resolved. |
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NTB-000-810 |
8.7. Costly Road user charges /fees |
2017-10-02 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-10-31 |
View |
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Complaint:
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Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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The Committee on Customs during its meeting in May noted that Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted. It was recommended to geo-map all the transit routes and gazette the Mtera route.
The Mtera route was gazetted vide Legal Notice No. 48 of 10th May, 2018. The Regional Forum on NTBs at its meeting in October, 2018 was informed that Trucks to Kigali are no longer required to have escorts.
The NTB was resolved. |
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NTB-000-812 |
8.2. Administrative (Border Operating Hours, delays at border posts, etc.) |
2017-11-17 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
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Delays in releasing trucks at Tunduma & Rusumo border post by Tanzania Revenue Authority (TRA) as a result of manual lodging of import documents |
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Resolution status note:
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The NTB was resolved during the meeting of SCTIFI of 16th November,2018 |
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NTB-000-816 |
1.1. Export subsidies |
2018-03-01 |
Tanzania: Tanzania Revenue Authorities |
Kenya |
Resolved 2019-10-15 |
View |
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Complaint:
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LACK OF PREFERENTIAL TREATMENT CONFECTIONERY PRODUCTS FROM KENYA BY TANZANIA |
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Resolution status note:
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During the Regional Monitoring Committee held on 14th October, 2019 Tanzania has implemented the recommendations of the verification mission on confectionaries. Hence the NTB is resolved. |
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NTB-000-840 |
2.3. Issues related to the rules of origin |
2018-09-06 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania not granting preferential tariff treatment and non-recognition of EAC Certificate of Origin issued by KRA to leaf springs. |
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Resolution status note:
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Kenya reported during the 25th EAC Regional Forum on NTBs that it was Resolved |
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NTB-000-836 |
2.6. Additional taxes and other charges Policy/Regulatory |
2018-10-26 |
Tanzania: Tanzania Dairy Board |
Rwanda |
Resolved 2023-02-20 |
View |
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Complaint:
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Milk exported to Tanzania attracts numerous charges collected by different institutions including Tanzania Bureau of Standards, Tanzania Foods and Drugs Authority and Tanzania Dairy Board.
Also, to import a kilogramme of milk in Tanzania, under the newly signed Animal Diseases and Animal Products Movement Control Regulations published on 31st August 2018 (Government Notice No 476) and which entered into force on 1st October 2018, Tanzania now requires to pay Tsh 2,000 on milk imported from outside the country from Tsh150. This is a 1,233% increase (https://allafrica.com/stories/201810030671.html ).
This is a total ban since milk imported cannot compete with the local one. |
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Resolution status note:
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URT reported to the regional meeting that TFDA does not exist, TBS and TMDA do not charge. Hence the issue of numerous charges is resolved. The Tanzania Dairy Board Charges have been revised from 2,000 to 1,000 through Government Notice number 478 of July 2022. The remaining charge is part of the ongoing process of harmonization of fees, levies, and charges. Hence the meeting agreed that the NTB is resolved. |
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NTB-000-835 |
8.1. Government Policy and regulations Policy/Regulatory |
2018-01-19 |
Tanzania: Namanga |
Kenya |
Resolved 2019-05-03 |
View |
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Complaint:
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KNCCI as a business membership organization, is in receipt of complaints that the chemical sector is being requested by the United Republic of Tanzania to:
1. Pay Tshs 90,000 equivalent to Kshs 4,500 annually for the Government Chemical Laboratory Transport Permit to allow them to transport their chemical products to their customers. The permit takes about 3 weeks for it to be approved
2. Register the companies in Tanzania and to use Tanzanian registered Vehicles instead of Kenyan registered vehicles to transport their products to the customers
The above is in addition to the import tax that the companies pay hence it is felt that these are additional costs being levied on the manufacturers/exporters |
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Resolution status note:
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anzania informed the Regional Monitoring Committee on 3rd May, 2019 that:
1. According to the EAC vehicle load Act 2016, the permit is mandatory and hence is not an NTB.
2. The permit is now issued immediatly and is online since 1st April, 2019 www.portal.gcla.go.tz; www.gcla.go.tz
3. Registration of the transporter is mandatory in Tanzania due to the sensitivity of the goods and public health. This is a regional and international requirement.
4. GCLA does not require other Partner States to use Tanzania registered vehicles when transporting chemicals into Tanzania. It is the Company that needs to be registered by GCLA.
The meeting agreed that all Partner States should sensitze their business community on the requirements for the transportation and handling of Chemicals in region in accordance with Regional and International Laws.
The NTB was resolved. |
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NTB-000-845 |
8.4. Transport related corruption |
2018-09-03 |
Tanzania: Rusumo |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania has introduced an escort fee imposed by TRA from Dar Es Salaam to Rusumo. |
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Resolution status note:
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Tanzania reported that this NTB was resolved through administrative procedures. |
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NTB-000-846 |
7.5. Lengthy procedures |
2018-09-06 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania registers Kenya Trucks carrying transit goods. |
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Resolution status note:
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Tanzania informed the meeting that it is not a new registration but recording them in the system for the purpose of the SCT. This is done annually and is free. URT informed the Meeting that this is declaration and recording of trucks but not registration.
The NTB was resolved |
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NTB-000-847 |
7.5. Lengthy procedures |
2018-09-28 |
Tanzania: Isebania |
Burundi |
Resolved 2018-11-16 |
View |
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Complaint:
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TRA is requiring escort for wines, spirits, and Palm oil destined to Burundi. This decision was not communicated to Burundi and Importers are expected to pay TZS 1,500,000 for this. |
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Resolution status note:
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TRA reported that escorts have been discontinued.
NTB resolved |
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NTB-000-851 |
1.4. Preference given to domestic bidders/suppliers |
2018-08-09 |
Tanzania: Ministry of Livestock |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Discrimination of beef products by Tanzania where Tanzanians are advised to source beef locally. |
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Resolution status note:
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Tanzania informed the SCTIF meeting that the importer was advised and was given an import permit.
The Meeting agreed that this NTB is resolved. |
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NTB-000-852 |
2.6. Additional taxes and other charges |
2018-07-05 |
Tanzania: Ministry of LiveStock |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Increase of Import and Export fees on animal and animal products by Tanzania. Tanzania has amended the “Animals & Animal Products Movement Control (Amended) Regulations, 2018” that has increased the charges. |
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Resolution status note:
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The CoC guided that:-
Refer the imposition of additional levies under the animal diseases (Livestock Markets) Regulations, 2018 by URT under Government Notice 476 of 31st August 2018 to SCTIFI.
The Secretariat guided that where national laws impose levies on imports and exports, this should not apply to goods originating within the EAC.
URT informed the meeting that such charges exist in other Partner States.
The SCTIFI meeting agreedthat this guidance should therefore be applicable to all Partner States.
The matter was resolved. |
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NTB-000-856 |
2.3. Issues related to the rules of origin |
2018-09-18 |
Tanzania: TRA |
Uganda |
Resolved 2019-04-30 |
View |
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Complaint:
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Denial of market access to sunflower oil. |
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Resolution status note:
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During the 27th Regional Monitoring Uganda reported that Tanzania accorded Uganda sunfower originating status therefore this NTB had been resolved. |
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NTB-000-857 |
8.3. Immigration requirements (Visa, travel permit) |
2018-10-01 |
Tanzania: Kilambo |
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Resolved 2023-02-20 |
View |
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Complaint:
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Tanzania charging of Business Visa of USD 250 to EAC business persons entering URT charged as Certificate of Temporary Assignment (CTA) at all borders |
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Resolution status note:
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The regulations went through the legal draftspersons. They decided to do away with having Regulations as this was not provided for under the CMP. However, some of the provisions that were in the Regulations were included in the revised EAC Schedule on Progressive Liberalization of Services. This includes the provision on the Removal of Barriers to Trade in Services. With this, all barriers under Trade in Services will be progressively removed as per the EAC Schedule. Hence the meeting agreed to resolve this NTB as it has been taken care of in the Schedule. |
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NTB-000-859 |
2.3. Issues related to the rules of origin |
2017-05-05 |
Tanzania: Namanga |
Kenya |
Resolved 2017-11-28 |
View |
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Complaint:
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Lack of preferential treatment to Kenyan products especiallly edible oils and lubricants |
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Resolution status note:
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During the bilateral between Kenya and URT in January 2018, It was agreed that TRA will carry out verification on the rules of origin for lubricants, edible oil and cement. The verification will be undertaken by 31st March 2018.
Where the certificate of origin is queried, the custom administration should call for a bond as security of the goods until the verification exercise is complete. The Extra Ordinary SCTIFI that sat in February, 2018 directed that the EAC Secretariat coordinates a verification mission on edible oils, cement, lubricants in Kenya by 31st March 2018. URT reported that the verification could not be undertaken due to financial shortcomings. URT committed to undertake the consultation since this matter has financial implications. A verification was undertaken from 18th to 23rd June,2018 and the findings were communicated to all Partner States for implementation.
Kenya reported that URT has not complied with the recommendations of the Verification
Tanzania reported that she complied with the recommendations of the Verification except for products under Rule 11 (Sepration of materials) of the EAC Rules of Origin. Kenya reported that the NTB for Lubricants & edible oils has been resolved. |
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