Resolved complaints

Showing items 781 to 800 of 882
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-912 2.3. Issues related to the rules of origin
Policy/Regulatory
2019-09-10 Burundi: Bujumbura Port Tanzania Resolved
2021-04-05
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Complaint: Republic of Burundi has denied preferential treatment of MS -Plate (Iron sheet) produced by ALAF Company in Tanzania.  
Resolution status note: During the NMC meeting, held in April 2021, the meeting was informed that the NTB was Resolved.  
NTB-000-952 1.7. Discriminatory or flawed government procurement policies
Policy/Regulatory
2020-03-20 Burundi: Ministry of Trade, Industry and Tourism Tanzania Resolved
2020-09-01
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Complaint: Disrimination and denial of Market Access for salt in Burundi.

There was a survey carried by Ministry incharge of Public Health in 2018 in relation to the consumption of salt, that the result revealed that only 52% of Burundians consume adequately iodized salt. On the basis of this survey the Ministry of Trade, Industry and Tourism has taken measures to authorize and license four trading companies as importers of adequately iodized packaged with an iodization rate of between 30 and 60ppm and provided with a certificate of conformity from Standards Bureau of the importing country. The companies authorized and approved by Ministry to import salt in Burundi are the followings;
1. Ubuntu Investment company
2. Geprotus
3. Gitega Business Centre
4. Burundi Import (BIMPO)

No other company or individual is authorized to import and market food salt without the authorization of the Minister in-charge of trade. The issue is the government of Burundi is discriminating other companies to import salt in Burundi. This is against EAC rules and procedures, if the issue is standard of salt there is mutual recognition concerning standard in EAC as per SQMT Act 2016.
 
Resolution status note: During the RMC meeting held on 1 September 2020, Burundi reported that an official letter of the Ministry of Trade informing that the measure reducing the number of companies importing cooking salt has been removed. Now the economic operators in the salt trade are authorized and encouraged to do so in strict compliance with the law. The letter specifies however that the imported cooking salt must be a finished product, crushed, cleaned, dried and packaged, adequately iodized and provided with a certificate of conformity from the office of Standard of the import country.  
NTB-000-104 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-26 Botswana: Ministry of Agriculture South Africa Resolved
2011-01-10
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Complaint: Botswana imposed 15% levy on wheat imports  
Resolution status note: Botswana advised that she does not impose levy on wheat imports.  
NTB-000-115 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-07-26 Botswana: Ministry of Transport South Africa Resolved
2011-01-10
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Complaint: Botswana charges very high road levies.  
Resolution status note: Botswana reported that Botswana charges road levies on entry to Botswana at the border only. Road levies are used for road maintenance in Botswana, and are only paid once at entry point.  
NTB-000-135 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: Botswana imposes ad- hoc import levies on fresh produce  
Resolution status note: Botswana reported that the levies are no longer obtaining  
NTB-000-135 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: Botswana imposes ad- hoc import levies on fresh produce  
Resolution status note: Botswana indicated that she did not charge levies but closed borders whenever local produce was enough to supply local demand. The Ministry of Agriculture has advised that the dates for border closure and opening are set by a committee composed of traders and producers. The Ministry notes that sufficient time is allowed for traders to notify their external suppliers on time. While the study on Agricultural NTBs recommended gradual elimination of some NTBs, it recommended that others could only be eliminated after provision of adequate alternative support systems. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration  
NTB-000-136 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: An import levy of 15% is charged on wheat flour  
Resolution status note: Botswana reporte4d that she does not impose levy on wheat  
NTB-000-136 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: An import levy of 15% is charged on wheat flour  
Resolution status note: Botswana reported that she does not impose levy on wheat imports. Botswana is imposing the 15% levy on wheat flour.The wheat flour Levy was introduced in 2003, through the Control of Goods, Prices and other charges Act Chapter 43 section 8 Subsection 3 which restrict importation on wheat flour, thereby encouraging the protection of industries in Botswana. The ACt is still under review. The 15% levy is intended as protection for millers in Botswana and is also designed to support value addition. Consultations are in progress with relevant Ministry. Botswana indicated that resolution of this complaint is dependent on the results of the review of the “Control of Goods, Prices and Other Charges Act” which has been stalled pending the establishment of a National Body. A study to assess the relevance of the levy on wheat flour is still being planned. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration.  
NTB-000-346 1.1. Export subsidies
B81: Product registration/approval requirements
2010-02-09 Botswana: Ministry of Health Botswana Resolved
2011-06-08
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Complaint: The Botswana drug registration process was intended to safeguard public health. However, due to lack of human resources, to administer the process, half of the drugs available in South Africa are no longer available in Botswana  
Resolution status note: Botswana reported that it regulates medicines to safeguard public health and to assess products/ drugs.

There is a priority list for drugs, e.g. for the following diseases; HIV, Tuberculoses and Malaria.

The issue of lack of human resources is being addressed
 
NTB-000-348 5.1. Quantitative restrictions 2010-02-09 Botswana: Ministry of Trade Botswana Resolved
2011-07-22
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Complaint: Botswana regulates importation and pricing of petroleum products  
Resolution status note: Botswana reported that petroleum products are not regulated  
NTB-000-348 5.1. Quantitative restrictions 2010-02-09 Botswana: Ministry of Trade Botswana Resolved
2011-07-22
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Complaint: Botswana regulates importation and pricing of petroleum products  
Resolution status note: On 22 July 2011, Botswana reported that petroleum products are not regulated  
NTB-000-099 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single marketing channel for maize  
Resolution status note: Botswana reported that she has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.  
NTB-000-097 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2020-03-13
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Complaint: Botswana has a single channel marketing for meat.  
Resolution status note: Botswana reported that the BMC Act is under review by Ministry of Agriculture to allow entry of other players.  
NTB-000-097 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2020-03-13
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Complaint: Botswana has a single channel marketing for meat.  
Resolution status note: On 13 March 2020, Botswana Focal Point reported that the Botswana Ministry of Agricultural Development and Food Security was in the process of establishing a meat regulator that will oversee import and export of meat products including beef. A regulation was issued late 2019 repealing the clause on the Botswana Meat Commission (BMC) Act that gave BMC the mandate as the sole exporter of cattle and its edible products, and instead mandated the Minister of Agricultural Development and Food Security to consider applications for any person wishing to export beef and its products.  
NTB-000-096 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single channeling marketing for wheat.  
Resolution status note: Botswana reported that she does not have a single marketing channel for wheat.  
NTB-000-098 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single marketing channel for dairy  
Resolution status note: Botswana reported that there is free entry of other players. It is not restrictive  
NTB-000-202 7.6. Lack of information on procedures (or changes thereof) 2009-07-27 Botswana: Botswana Bureau of Standards Zimbabwe Resolved
2010-11-22
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Complaint: Difficulty in getting copies of relevant Standards  
Resolution status note: Botswana reported that Botswana standards are accessible and available through Botswana Bureau of Standards (BOBS). ISO, EN, BS and other standards from SADC member states and other regions are obtainable through BOBS. Anyone can access or obtain standards through BOBS at a fee.  
NTB-000-347 5.1. Quantitative restrictions 2010-02-09 Botswana: Ministry of Agriculture Botswana Resolved
2010-11-29
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Complaint: Botswana regulates importation of grains  
Resolution status note: Botswana reported that it has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.  
NTB-000-458 2.8. Lengthy and costly customs clearance procedures 2011-09-08 Botswana: Martins Drift Botswana Resolved
2012-12-11
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Complaint: Time taken to clear both side, high cost of paid to clearing agents both sides and attitude of Botswana customs officials is a seriuos concern and a mojr NTB. What you encounter at boarders is inconsistant and contradicts what the government preaches in relation to SMME development.  
Resolution status note: Botswana reported that BURS is committed to ensuring that all procedures are standard, transparent and consistent at all times to all traders and are working hard to ensure that this is maintained. BURS are working hard on those issues to ensure efficient service delivery to all traders including SMMEs as they recognize the fact that they also contribute hugely to the growth of the country’s economy.

With regards to clearance, Botswana reported that, under normal circumstances, when one has all requirements in place, electronically processed customs declaration will be processed within 4 hours and manual declarations within 24 hours.

Clearing agents’ fees vary from agent to agent, however the average clearing fee for Imports is P650.00 and P450.00 for exports, this depends on mostly the weight, volume and type of commodity. These fees are set by the market. In order for the trader to be able to bypass the clearing agents they need to have registered for the ASYCUDA system with BURS, traders who trade at least every week and meet other mandatory requirements are given rights to use the ASYCUDA system.
 
NTB-000-460 6.1. Prior import deposits and subsidies
Policy/Regulatory
2011-06-06 Botswana: BURS Botswana Resolved
2013-05-23
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Complaint: Botswana BURS requires a deposit to be lodged with them prior to allowing any goods, being imported into Botswana, to cross the border. They will not accept a small deposit - enough to cover the VAT charges on the goods in question - they require a standard amount of P25 000. The only way to avoid paying this deposit is to meet the goods at the border and pay the amount which has been determined as owing that very day. It can be very difficult to meet trucks coming from Johannesburg at the border, particularly if you don't stay in Gaborone where most of the trucks cross. This results in many additional costs being incurred by the importer and can result in goods being returned to South Africa at the importers expense. For small consignments, where the VAT owed is only a few hundred Pula, more money can be spent on trying to get to Gaborone, at the right time (which often changes) in order to meet the truck and make the VAT payment, than the VAT amount itself. Perishable food products, if they need to be returned, are often lost completely resulting in major losses.  
Resolution status note: At the 11th meeting of the SADC Sub -Committee on Trade Facilitation held on 23 May 2013 in Gaborone, Botswana Unified Revenue Services (BURS) confirmed the following 3 available alternatives which enabled traders to pay for VAT/Duties without being at the point of entry so as to grant entry of goods:
i) Apply for gross payment account; through this account, the applicant is able to deposit funds into the account in which payable VAT/duties will be debited upon any importation of goods
ii) Apply for deferred account; this account enables importers to import goods and pay the accrued VAT/duties at the end of the each month (as explained on the NTB status notes initially afforded to you).
iii) Cash payment can be made at any BURS office countrywide after which that particular office will immediately liaise with the office at the point of entry of the imported
 
Products: 2008.11: Groundnuts, prepared or preserved (excl. preserved with sugar)  
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