Resolved complaints

Showing items 741 to 760 of 810
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-097 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2020-03-13
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Complaint: Botswana has a single channel marketing for meat.  
Resolution status note: On 13 March 2020, Botswana Focal Point reported that the Botswana Ministry of Agricultural Development and Food Security was in the process of establishing a meat regulator that will oversee import and export of meat products including beef. A regulation was issued late 2019 repealing the clause on the Botswana Meat Commission (BMC) Act that gave BMC the mandate as the sole exporter of cattle and its edible products, and instead mandated the Minister of Agricultural Development and Food Security to consider applications for any person wishing to export beef and its products.  
NTB-000-096 1.2. Government monopoly in export/import 2009-07-26 Botswana: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Botswana has single channeling marketing for wheat.  
Resolution status note: Botswana reported that she does not have a single marketing channel for wheat.  
NTB-000-095 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Mozambique: Mozambique Revenue Authority Mauritius Resolved
2010-11-10
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Complaint: Mozambique companies importing paints from Mauritius have to pay a percentage of the customs duty upfront and the balance settled when clearing the goods.  
Resolution status note: Mozambique reported that the question does not constitute a nontariff barrier, the Customs following a procedure laid that allows the granting of early release upon bail in a maximum of 72 hours. Eventually may be delays in the clearing process, in that case is not the customs responsibility but the Clearing Agent.  
NTB-000-095 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Mozambique: Mozambique Revenue Authority Mauritius Resolved
2010-11-10
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Complaint: Mozambique companies importing paints from Mauritius have to pay a percentage of the customs duty upfront and the balance settled when clearing the goods.  
Resolution status note: Complaint was resolved  
NTB-000-094 1.1. Export subsidies
B15: Authorization requirements for importers
2009-07-26 South Africa: Ministry of Trade Mauritius Resolved
2010-11-22
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Complaint: Mauritian exports of canned Tuna are denied entry into South Africa because South Africa does not recognize Ministry of Fisheries in Mauritius as being the regulatory body even though product qualifies for EUR1 certificate and is exported to the EU  
Resolution status note: South Africa reported that all inspections are carried out according to the requirements of the compulsory specification for “The manufacture, production, processing and treatment of canned fish, canned marine molluscs and canned crustaceans”, and these inspections are non-discriminatory. Furthermore, rejections on products are not done by an individual but by a panel and it is important to note that FAI is accredited by SANAS to the requirements of ISO 17020 ( accreditation for inspection bodies)  
NTB-000-093 7.5. Lengthy procedures 2009-07-26 Tanzania: Banking Institutions Mauritius Resolved
2011-05-23
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Complaint: Tanzania banks delay processing bank documents resulting in vessel arriving at the port of destination before the importer receives the original documents from the bank.  
Resolution status note: Tanzania reported that the complaint is obliged to comply with banks’ requirements to speed up the process  
NTB-000-092 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Tanzania: Dar-es-Salaam Port Mauritius Resolved
2011-05-23
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Complaint: Tanzania demands pre-shipment inspection for exports from Mauritius. The lack of appointed inspection company in Mauritius makes abiding to the requirements of pre-inspection difficult.  
Resolution status note: Tanzania reported that there is no pre-shipment inspection for exports from Mauritius.  
NTB-000-091 2.3. Issues related to the rules of origin 2009-07-26 South Africa: SouthAfrica Revenue Services Mauritius Resolved
2011-03-09
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Complaint: South Africa is not accepting the certificate of origin for cake decorations from Mauritius.  
Resolution status note: South Africa reported that this is no longer existing  
NTB-000-090 2.8. Lengthy and costly customs clearance procedures 2009-07-26 South Africa: SouthAfrica Revenue Services Mauritius Resolved
2011-03-09
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Complaint: There are delays in VAT refunds for Mauritian importers of South African goods. It is also not clear whether the VAT refunds re only for those companies that use South African imports.  
Resolution status note: South Africa reported that this is no longer existing  
NTB-000-090 2.8. Lengthy and costly customs clearance procedures 2009-07-26 South Africa: SouthAfrica Revenue Services Mauritius Resolved
2011-03-09
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Complaint: There are delays in VAT refunds for Mauritian importers of South African goods. It is also not clear whether the VAT refunds re only for those companies that use South African imports.  
Resolution status note: South Africa reported that this is no longer existing  
NTB-000-090 2.8. Lengthy and costly customs clearance procedures 2009-07-26 South Africa: SouthAfrica Revenue Services Mauritius Resolved
2011-03-09
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Complaint: There are delays in VAT refunds for Mauritian importers of South African goods. It is also not clear whether the VAT refunds re only for those companies that use South African imports.  
Resolution status note: South Africa reported that this is no longer existing  
NTB-000-089 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Tanzania: Tanzania Revenue Authority Mauritius Resolved
2011-05-23
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Complaint: There are long administrative procedures at the customs department with Tanzania Revenue Authority and other affiliated organizations. There are too many stages to go through before a container is released.  
Resolution status note: Tanzania reported that easing of Customs Procedures and Improvement in Customs Clearance; Documentation procedures have been decentralized as a result of use of online lodging of documents and extended working hours at the custom's department, among other improvements.  
NTB-000-088 2.6. Additional taxes and other charges 2009-07-23 South Africa: South African Revenue Services Namibia Resolved
2011-06-08
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Complaint: South Africa charging an import levy on beer  
Resolution status note: South Africa reported that beer is traded free under SADC and 5%/litre under SACU (Source: Jacobsens tariff book)  
NTB-000-087 5.12. Export restraint arrangements 2009-07-23 South Africa: Ministry of Trade Botswana Resolved
2010-11-22
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Complaint: South Africa has put in place export restraints for the exportation of dried beans to that market  
Resolution status note: South Africa reported that this barrier is no longer existing  
NTB-000-086 2.6. Additional taxes and other charges 2009-07-23 South Africa: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: South Africa applying a levy on imports of sorgum  
Resolution status note: South Africa reported that, according to the tariff book this product is traded free under SADC, for SACU, a tariff of 3% /kg is charged. .This has been discussed by SACU Member Countries, again this complaint does relate to NTBs,  
NTB-000-085 2.6. Additional taxes and other charges 2009-07-23 South Africa: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: South Africa is charging import levy on imports of pasta  
Resolution status note: South Africa reported that all tariffs applied by SA to SADC countries have been agreed to on the SADC Protocol on Trade, According to the tariff book, this product is traded free under  
NTB-000-084 2.6. Additional taxes and other charges 2009-07-23 South Africa: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: South Africa is charging import levy on UHT milk  
Resolution status note: South Africa reported that , according to the tariff book, the applied tariff rate for SACU/SADC countries for this product is zero.  
NTB-000-083 2.5. Decreed customs surcharges
Policy/Regulatory
2009-07-23 South Africa: Ministry of Agriculture Mozambique Resolved
2010-11-22
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Complaint: South Africa imposes surcharges on various agricultural products.  
Resolution status note: South Africa reported that the Marketing Of Agricultural Products Act of 1996 (MAP Act), as amended, provides for the establishment of statutory measures, namely statutory levies, control of exports of agricultural products, records & returns, and registration  
NTB-000-082 5.7. Minimum import price limits
Policy/Regulatory
2009-07-23 Lesotho: Ministry of Trade Lesotho Resolved
2010-11-22
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Complaint: Lesotho regulates prices by fixing a floor price for beans and peas.  
Resolution status note: Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).  
NTB-000-081 1.1. Export subsidies
B14: Authorization requirements for importing certain products
2009-07-23 South Africa: Ministry of Trade Tanzania Resolved
2010-11-22
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Complaint: South Africa places adhoc requirements on the importation of perishable goods in the form of standards  
Resolution status note: Soth Africa reported that compulsory specifications for perishable goods are aimed at ensuring the health and safety of the consumer and fair trading practices. The relevant internationally recognised Codex Standards and Codes of Practice are used as a basis for these compulsory specifications. Documents from Codex are specifically referenced by the WTO-SPS Agreement.  
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