| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-001-068 |
1.9. Determination of eligibility of an exporting country by the importing country
Policy/Regulatory |
2022-06-16 |
Kenya: Ministry of Agriculture, Livestock, Fisheries and Cooperatives. (State Department of Livestock0 Directorate of Veterinary Services |
Tanzania |
Resolved
2023-02-20 |
View |
|
Complaint:
|
Happy sausage Ltd is meat processing company based in Arusha Tanzania. The company produced various types of sausages (fresh, smoked, cooked, fermented), bacon, harm, fresh, beef, lamb, pork and chicken. The company wanted to export its products in Republic of kenya. The company was advised to apply to the government of Kenya for ana import permit of meat and meat products sourced from Tanzania , particulary from its Arusha facility. The application letter is attached for easy reference. The DVS (Kenya) replied to the application through letter with Reference No. MOALF/SDL/DVS/VPH/GEN/54 dated 29th March, 2022 by citing key requirements for meat importation into Kenya(those guidelines included in the letter).
The company complied with all requirements . The dully filled risk assessment questionnaires was submitted to DVS (Kenya)on 12th April 2022 ( the questionnaires is attached for reference) . What remains undone is for the DVS (Kenya) to send staff to Tanzania to Inspect the slaughter and meat processing facility in Arusha. We humbly request the DVS (Kenya) to send its staff to inspect the facility so that to allow the the company to export meat and meat product in Kenya. |
|
|
Resolution status note:
|
The Regional meeting was informed that the DVS of Kenya looked at the risk assessment questionnaire submitted by Happy sausage ltd and approved their import permit. The issue was administrative and was resolved. |
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|
NTB-001-148 |
1.9. Determination of eligibility of an exporting country by the importing country |
2023-11-23 |
South Africa: Durban sea Port |
Lesotho |
Resolved
2024-05-31 |
View |
|
Complaint:
|
Pls kindly see below containers that are to be stopped by SARS.
1. MSKU0755208(Case No.: 480816390), vessel will berth on 27/11
2. MRKU3124436(Case No.: 480819630), vessel will berth on 27/11
3. NYKU4442550(Case No.: 480020360), vessel will berth on 3/12
4. BSIU9818016 (Case No.: 480069900),vessel will berth on 3/12
As you know all vessels delayed so long more than 1 month. Our productions are waiting for the materials. We urgently need all the materials for the garments of export. Pls urgently help to release all these containers.
Highly appreciated |
|
|
Resolution status note:
|
Lesotho Focal Point reported that the NTB had been resolved successfully |
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|
Products:
|
6003.30: Knitted or crocheted fabrics of synthetic fibres, of a width of <= 30 cm (excl. those containing by weight >= 5% of elastomeric yarn or rubber thread, and pile fabrics, incl. "long pile", looped pile fabrics, labels, badges and similar articles, knitted |
|
|
NTB-001-149 |
1.9. Determination of eligibility of an exporting country by the importing country |
2023-11-24 |
South Africa: Durban sea Port |
Lesotho |
Resolved
2024-04-04 |
View |
|
Complaint:
|
Pls see below container No. which is to be stopped by Sars.
RSU6006851 Case No.: 480928296 Vessel will berth on 27/11
As you know all vessels in Durban delayed so long more than one month. There are Fabric and Accessaries in this container. We urgently need the Fabric and Accessaries from our import containers for export. Pls kindly urgently help to release the container.
Highly appreciated |
|
|
Resolution status note:
|
Good day,
This issue is resolved. Kindly mark it as resolved.
Kind Regards,
Rendani |
|
|
Products:
|
6003.30: Knitted or crocheted fabrics of synthetic fibres, of a width of <= 30 cm (excl. those containing by weight >= 5% of elastomeric yarn or rubber thread, and pile fabrics, incl. "long pile", looped pile fabrics, labels, badges and similar articles, knitted |
|
|
NTB-001-150 |
1.9. Determination of eligibility of an exporting country by the importing country |
2023-11-12 |
Lesotho: DURBAN PORT |
South Africa |
Resolved
2024-05-31 |
View |
|
Complaint:
|
THERE IS QUERIES IN REGARDS TO THE FABRIC AND BEING INSPOECTED, BUT NO RESULT HAS BEEN OUT FROM SARS SINCE A LONG TIME |
|
|
Resolution status note:
|
Lesotho Focal Point reported that the NTB had been resolved successfully |
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|
NTB-000-083 |
2.5. Decreed customs surcharges
Policy/Regulatory |
2009-07-23 |
South Africa: Ministry of Agriculture |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
South Africa imposes surcharges on various agricultural products. |
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|
Resolution status note:
|
South Africa reported that the Marketing Of Agricultural Products Act of 1996 (MAP Act), as amended, provides for the establishment of statutory measures, namely statutory levies, control of exports of agricultural products, records & returns, and registration |
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|
NTB-000-061 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-07-22 |
Zambia: Ministry of Transport |
Zimbabwe |
Resolved
2011-05-23 |
View |
|
Complaint:
|
Zambia has increased its carbon tax and is now charging US$40 per trip instead of US$40 per annum |
|
|
Resolution status note:
|
Zambia reported that she does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires. |
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NTB-000-116 |
8.7. Costly Road user charges /fees |
2009-07-26 |
Malawi: Ministry of Transport |
South Africa |
Resolved
2012-04-26 |
View |
|
Complaint:
|
Malawi charges very high road leivies |
|
|
Resolution status note:
|
At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs,Malawi reported that it was difficult to get further information from the complainant as this was uploaded before the online system allowed complainants to provide their contact details. However, Malawi would consult with the Ministry of Transport to gather all the transport related charges and upload them on the NTB website, for transparency. It was resolved that this NTB could not be processed for now until such time South Africa provides adequate information on the complaint. In the meantime, the NTB would be considered resolved, until the agreed information is made available. South Africa requested that the NTB be transffered to the section for resolved NTBs of policy and regulatory nature since the regulations are in place in Malawi. |
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|
NTB-000-115 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-07-26 |
Botswana: Ministry of Transport |
South Africa |
Resolved
2011-01-10 |
View |
|
Complaint:
|
Botswana charges very high road levies. |
|
|
Resolution status note:
|
Botswana reported that Botswana charges road levies on entry to Botswana at the border only. Road levies are used for road maintenance in Botswana, and are only paid once at entry point. |
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|
NTB-000-216 |
8.7. Costly Road user charges /fees |
2009-07-27 |
SADC |
Zimbabwe |
Resolved
2016-10-07 |
View |
|
Complaint:
|
Toll fees variation within the region hampers smooth transit of goods. Toll fees should be rationalised. |
|
|
Resolution status note:
|
FESARTA reported that the NTB does not exist at present. |
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|
NTB-000-298 |
8.7. Costly Road user charges /fees |
2009-09-08 |
SADC |
Namibia |
Resolved
2012-06-15 |
View |
|
Complaint:
|
Bond registration fees are generally high in all SADC countries |
|
|
Resolution status note:
|
The 10th meeting of SADC Committee on Trade facilitation held on 14-15 June 2012 noted that the issue of bonds is normally managed by private sector, mostly banks therefore commercial rates would prevail. It was also noted that
within the SADC Customs work programme, there is work to facilitate single transit bond, the result of which should be
ready by March 2013. This NTB was therefore considered resolved on grounds that bond registration fees are cahrged at market rates. |
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|
NTB-000-355 |
8.7. Costly Road user charges /fees |
2010-02-10 |
SADC |
Namibia |
Resolved
2012-06-15 |
View |
|
Complaint:
|
Bond registration fees are excessively high in all SADC countries. Especially when cargo transits in two countries the bond registration fees become a constraint. |
|
|
Resolution status note:
|
The 10th meeting of SADC Committee on Trade facilitation held on 14-15 June 2012 noted that the issue of bonds is normally managed by private sector, mostly banks therefore commercial rates would prevail. It was also noted that
within the SADC Customs work programme, there is work to facilitate single transit bond, the result of which should be
ready by March 2013. This NTB was therefore considered resolved on grounds that bond registration fees are cahrged at market rates. |
|
|
NTB-000-162 |
8.7. Costly Road user charges /fees |
2009-07-27 |
Tanzania: Ministry of Transport |
Tanzania |
Resolved
2011-07-28 |
View |
|
Complaint:
|
Registration and accreditation of transporters is too high, (Charge is USD 10,000 per company so that only capable and serious transporters are registered) |
|
|
Resolution status note:
|
Tanzania Revenue Authority reported that TRA is responsible for issuing the transporter license and that the fees is only Ks 20 000. |
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|
NTB-000-165 |
8.7. Costly Road user charges /fees |
2009-07-27 |
Tanzania: Dar-es-Salaam Port |
Tanzania |
Resolved
2012-06-15 |
View |
|
Complaint:
|
Dar es Salaam port charges are considered high although it is one of the best ports in the region. Registration and accreditation of transporters is high, In addition to the charges and logistics, transit bonds are bureaucratic and are treated differently in other SADC countries. |
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|
Resolution status note:
|
The 10th meeting of SADC Committee on Trade facilitaion agreed that the NTB was outdated & also that ‘charges’ had to be unpacked to enable comparison of all types of charges imposed at the port. It was noted that Dar es Salaam Port has special dispensations for transit cargo, which are not offered to cargo destined to Tanzania. According to the latest study by Tanzania, the Dar es Salaam port is the cheapest in the Region therefore this NTB was considered resolved. |
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|
NTB-000-062 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-07-22 |
Zambia: Ministry of Transport |
Zimbabwe |
Resolved
2011-02-05 |
View |
|
Complaint:
|
Zambia is now demanding a carbon tax of US$40 per trip instead of the previously charged US$40 per annum. |
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|
Resolution status note:
|
Zambia does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires. |
|
|
NTB-000-379 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2010-02-19 |
Democratic Republic of the Congo: Kasumbalesa |
Namibia |
Resolved
2016-10-07 |
View |
|
Complaint:
|
DRC is charging exorbitant fees which are not in line with SADC and COMESA harmonized fees.From 01/02/10 DRC did not reduce their tolls they instead greatly increases
them. Road tolls in DRC are about 15 ( 1500 % ) times greater than the SADC
recommended. Today a foreign transporter entering DRC at Kasumbalesa going to Tenke
Fungurume mine ( 300 kms each way ) is subject to the following tolls and
fees (distance of 300 kms into DRC and 300 kms out of DRC): Road toll Kasumbalesa/Lubumbashi return $ 300 ; Road tolls Lubumbashi/Likasi return $ 300; Road tolls Likasi/Tenke return $ 150 ; Government tax $ 50 ; Fumigation Fees $ 50 ; Card entry $ 15 ; Tourism/Vaccination fees $ 35 ; Visa for truck $ 25 ; Break bulk fees $ 20. Total cost to the transporter in Fees and Tolls is $ 945. That works out at $
157.5 per 100 kms. The SADC agreed is $ 10 per 100 kms. |
|
|
Resolution status note:
|
FESARTA reported that the NTB does not exist at present. |
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|
NTB-000-311 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-09-09 |
Democratic Republic of the Congo: Ministry of trade |
Democratic Republic of the Congo |
Resolved
2010-07-30 |
View |
|
Complaint:
|
High road charges and transport costs for exporters |
|
|
NTB-000-193 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-07-27 |
Mozambique: Ministry of Transport |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
High cost of transportation. Nearly two-thirds of the exported product is transported by the long route of road and rail to Durban, rather than the less expensive route via rail to Nacala, Mozambique. The savings from use of the closer port would be as much as 7-10 percent of total cost |
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|
Resolution status note:
|
The corridors issues is being adressed thorugh the Regional trade facilitation programme. Th eissues are therfore being attended to in the overall regional infrastructure developement programme |
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|
NTB-000-060 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-07-22 |
Zambia: Ministry of Transport |
Zimbabwe |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Zambia has is now charging carbon tax of US$40 per trip an increase from the original US$40 per annum. |
|
|
Resolution status note:
|
Zambia reported that she does not charge US$ 40 per trip but charges US$40 per every three (3) months and during that period payment is made only once regards less of how many trips are made until the three months expires. |
|
|
NTB-000-225 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-07-28 |
Zambia: Zambia Revenue Authority |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
An Escort fee of either K900 000.00 or K800 000.00 depending on the route is charged. The escort charge covers the expenses for the customs officials who accompany the commercial transit traffic from port of entry to port of exit. |
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Resolution status note:
|
Zambia reported that, under normal circumstances, Customs officers do not accompany commercial transit traffic. If motor vehicles such as trucks need to be escorted they use private escorts who charge them accordingly. These are purely private commercial arrangements between transporters and private escorters. However, if such goods in transit are deemed risky by Customs Officers, then Customs Officers would escort such trucks/vehicles. In such cases, the Zambian law requires that an escort fee be paid to Customs Officers by the transporter, and the fee is dependent on the distance to be covered |
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|
NTB-000-388 |
8.7. Costly Road user charges /fees |
2011-01-30 |
EAC |
Tanzania |
Resolved
2014-05-15 |
View |
|
Complaint:
|
There are too many roadblocks along the major hoghways in EAC partner states. Too many stops points (police check points ) that cause unnessary delay of goods from ports to various destinations in the partner states. |
|
|
Resolution status note:
|
On 15th May 2014, Kenya Focal Points reported that this NTB had been resolved. KRA abolished the requirement of Cash bonds as recommended by the EAC regional forum on NTBs and Council . What is required and applied is a general bond . Therefore the NTB should be recorded as resolved. |
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