| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-220 |
2.2. Arbitrary customs classification |
2009-07-28 |
Zambia: Zambia Revenue Authority |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
The valuation of imported goods carried by Small cross border traders is not transparent. Customs officials rely on power to impound imported goods to make small scale cross border traders pay rather suspicious duties. |
|
|
Resolution status note:
|
Zambia reported that she is using the WTO Customs Valuation procedure, and has an appeals mechanism to address complaints from the traders |
|
|
NTB-000-223 |
5.1. Quantitative restrictions |
2009-07-28 |
Zambia: Ministry of Trade |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Restricted importation of fruits and vegetables |
|
|
Resolution status note:
|
Zambia reported that she does not restrict the importation of fruits and vegetables as long as they fulfill the necessary import requirements. |
|
|
NTB-000-225 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2009-07-28 |
Zambia: Zambia Revenue Authority |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
An Escort fee of either K900 000.00 or K800 000.00 depending on the route is charged. The escort charge covers the expenses for the customs officials who accompany the commercial transit traffic from port of entry to port of exit. |
|
|
Resolution status note:
|
Zambia reported that, under normal circumstances, Customs officers do not accompany commercial transit traffic. If motor vehicles such as trucks need to be escorted they use private escorts who charge them accordingly. These are purely private commercial arrangements between transporters and private escorters. However, if such goods in transit are deemed risky by Customs Officers, then Customs Officers would escort such trucks/vehicles. In such cases, the Zambian law requires that an escort fee be paid to Customs Officers by the transporter, and the fee is dependent on the distance to be covered |
|
|
NTB-000-272 |
1.1. Export subsidies
A9: SPS measures n.e.s. |
2009-09-08 |
Zambia: Other Zambia |
Namibia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Issuing of Phytosanitary Certificates for exports of cotton cake to Namibia by Zambian Authorities is too slow. |
|
|
Resolution status note:
|
Zambian reported that authorities process the above certificates as quickly as possible. The only time there is a delay is when the client does not have the right documentation, or has missing documentation |
|
|
NTB-000-285 |
2.7. International taxes and charges levied on imports and other tariff measures |
2009-09-08 |
Zambia: Ministry of Trade |
Namibia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of salt under the SADC Trade Protocol. |
|
|
Resolution status note:
|
Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol |
|
|
NTB-000-286 |
2.7. International taxes and charges levied on imports and other tariff measures |
2009-09-08 |
Zambia: Ministry of Trade |
Namibia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of fishmeal under the SADC Trade Protocol. |
|
|
Resolution status note:
|
Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol. |
|
|
NTB-000-287 |
2.7. International taxes and charges levied on imports and other tariff measures |
2009-09-08 |
Zambia: Other Zambia |
Namibia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of pasta under the SADC Trade Protocol. |
|
|
Resolution status note:
|
Zambia reported that Zambia is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol. |
|
|
NTB-000-417 |
7.5. Lengthy procedures |
2011-04-01 |
Zambia: Mwami |
Zambia |
Resolved
2011-07-28 |
View |
|
Complaint:
|
Small cross border traders who wish to register for a Taxpayer Identification Number (TPIN) are delayed for at least a day while waiting for that number to activated to enable them to be exempted from paying Advance Income Tax (AIT). |
|
|
Resolution status note:
|
At the 9th meeting of the SADC Sub-committee on trade facilitation , Zambia reported that Zambia Revenue Authority effected the mandatory use of the Tax Payer Identification Number (TPIN) on ASYCUDA with effect from 1st January 2011. TPNs are issued once and are valid for life to both individuals and registered companies. Issuance of TPINs has been decentralized and can be completed within a day. Only 2 of the 15 stations/borders are not connected to the fibre optic linking the ASYCUDA but these can still communicate with assistance from Head Quarters and other stations. Taxpayers are encouraged to obtain TPINs in advance before importing goods. |
|
|
NTB-000-421 |
7.8. Consular and Immigration Issues
Policy/Regulatory |
2011-07-07 |
Zambia: Chirundu |
Zimbabwe |
Resolved
2013-04-13 |
View |
|
Complaint:
|
A comercial truck driver's trip was rejected entry into Zambia ,the driver was rejected entry after the expected required number of days (90) allowed entry into Zambia had expired within a period of 12 months . The company was required to pay ZK 2 million for a three month permit. The fees are too exhobitant especially for small scale transport companies. Visa restriction on the movement of commercial vehicle drivers on duty have been experienced in Angola, Namibia, South Africa and Zambia. |
|
|
Resolution status note:
|
Pursuant to the SADC transport Protocol signed by Heads of States on the 22nd August 1996 in Maseru, Lesotho and the Memorandum of Understanding (MoU) on Walvis Bay -Ndola-Lubumbashi Corridor signed in March 2010 in Livingstone, Zambia, Zambia directed all Regional Immigration Officers to issue one (01) year Transit Permit to all Foreign truck drivers. The Truck Drivers permit is issued in aacordance to section 32 ,Border Pass and Transit Permit of the Immigration Act of Zambia implememnted from 09 December 2011. |
|
|
Products:
|
1511.10: Crude palm oil |
|
|
NTB-000-422 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2011-07-04 |
Zambia: Chirundu - Lusaka Highway |
Zimbabwe |
Resolved
2012-04-26 |
View |
|
Complaint:
|
Zambia is enforcing a requirement under the CONSTRUCTION AND USE REGULATIONS OF THE ROADS AND ROAD TRAFFIC ACT CAP 464, SECTION 17 (2) OF THE SUBSIDIARY LEGISLATION imposing a fee of K180, 000 on all trucks using the Zambian roads without mud flaps , unless the truck or trailer is made in such a way that it can capture the mud, water and flying stones coming out of the wheels of the truck. This requirement is not imposed by all other countries on the transit routes. There needs to be understanding amongst member states that they be flexible with enforcement on foreign vehicles and accept those that have valid roadworthiness certificates from their countries of registration. |
|
|
Resolution status note:
|
At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Zambia clarified that the charge on trucks without mud flaps is applied on all vehicles, local and foreign and therefore not discriminatory. This is a legal requirement. It was resolved that this NTB be recorded under the schedule of ‘Resolved’ NTBs of policy and regulatory nature for further consideration |
|
|
Products:
|
1703.90: Beet molasses resulting from the extraction or refining of sugar |
|
|
NTB-000-464 |
6.2. Administrative fees
Policy/Regulatory |
2011-09-12 |
Zambia: Zambia Revenue Authority |
Zimbabwe |
Resolved
2012-04-26 |
View |
|
Complaint:
|
With effect from 12 September 2011, Zambia Revenue Authority has introduced exorbitant examination fees of K360, 000.00 for 2000 units @ ZMK 180 plus the CED fee of K50, 040.00. The inspection fee and CED are put together and charged as customs clearance fee (asycuda fee) - K410, 040.00 meaning the CED fees have gone up. The total customs clearance fee is now $100 per entry increasing by USD85.00 from USD15.00. The inspection fee does not change relative to the number of units exported/imported. It is a standard fee regardless of the units imported. The units referred to in the Statutory Instrument do not refer to units imported or exported but rather is just a unit of measurement determined by government. The charges, applicable to Imported into the country and those destined for Export out of Zambia, negatively impact on the landed cost of goods and defeat the whole concept of poverty alleviation in Africa. Zambia justifies the objective of the fee as to maintain the inspection equipment e.g. X – rays. |
|
|
Resolution status note:
|
At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Zambia reported that the examination fee was removed through a statutory instrument therefore the NTB is resolved. Zambia will forward the SI for posting onto the system. |
|
|
NTB-000-480 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2011-12-07 |
Zambia: Chililabombwe Municipal Council, Zambia |
South Africa |
Resolved
2016-09-07 |
View |
|
Complaint:
|
Transporters are being charged a motor vehicle fee by Chililabombwe Municipal Council. There is no justification for such a fee since the transporters do not receive any services from the Council. The transporters are travelling on national roads, which are maintained by the government and not the Council. The transporters pay road user charges to the government to maintain the roads. |
|
|
Resolution status note:
|
On 7 September 2016, Zambia Focal point reported that All Levies collected by the Council are guided by Section 69 and 70 of the Local Government Act CAP 281 of the Laws of Zambia which specifies the Levies to be collected. Under this Act (CAP 281), no Council is mandated to collect motor vehicle fees. The supporting Local Government Act was uploaded for reference |
|
|
NTB-000-513 |
1.14. Lack of coordination between government institutions |
2012-04-19 |
Zambia: Livingstone |
Mozambique |
Resolved
2013-04-10 |
View |
|
Complaint:
|
Zambian Ministry of Public Works has different operating hours compared to other border agents. On the 19th of April I got to the border at 6:30pm was cleared by both Immigration and Customs but was told that I would have to return to the border the next day because the Public Works officer had already left and I could not continue my trip without pay the toll fee.
When I enquired about this officer's working hours I was told that he left between 4 and 5pm but the border only closes at 10 pm (if memory serves me right). |
|
|
Resolution status note:
|
At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Zambia reported that the differences in the working hours for the different agencies had been brought to their attention and that all border agencies operate at the same operating hours. |
|
|
NTB-000-514 |
8.4. Transport related corruption |
2012-02-06 |
Zambia: Nakonde |
South Africa |
Resolved
2013-04-10 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
A company by the name of ZAMESCO, is charging transporters to park at the Nakonde border post.
The charge is 24 US dollars per day.
There is no official parking area and so the trucks would normally park along the road.
However, they are forced to park in ZAMESCO's parking area, without being given any alternative.
The Zambian authorities have not regulated these parking charges, nor have they condoned them. These are arbitrary charges imposed by a company that has no authority to do so.
They are uneccessarily increasing the cost of transport on the Dar es Salaam corridor.
Attached are scanned copies of parking receipts.
|
|
|
Resolution status note:
|
At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Zambia reported that ZAMESCO is a private dry port. Vehicles have the option to park along the road side. |
|
|
NTB-000-515 |
8.7. Costly Road user charges /fees |
2012-06-27 |
Zambia: Kazungula Ferry |
South Africa |
Resolved
2016-09-07 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
Transporters are being charged a motor vehicle fee by Siavonga Municipal Council. There is no justification for such a fee since the transporters do not receive any services from the Council. The transporters are travelling on national roads, which are maintained by the government and not the Council. The transporters pay road user charges to the government to maintain the roads.
Please refer to NTB 480 |
|
|
Resolution status note:
|
Zambia advised that all Levies collected by the Council are guided by Section 69 and 70 of the Local Government Act CAP 281 of the Laws of Zambia which specifies the Levies to be collected. Under this Act (CAP 281), no Council is mandated to collect motor vehicle fees. The measure shall be uploaded onto the online NTMs database . |
|
|
NTB-000-526 |
1.1. Export subsidies
Policy/Regulatory |
2012-08-26 |
Zambia: Chirundu |
South Africa |
Resolved
2016-10-07 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
The Zambian Ministry of Agriculture has cancelled all export permits and required exporters to apply for an individual permit for each truck. No notice was given.
This has resulted in significant delays in that trucks en route have to wait at the border whilst new permits are applied for.
In addition, permits are only being issued for up to 30 tons.
56-ton gross combination mass vehicle combinations can load 33 tons and over, meaning a reduction of at least 10% of the load.
There is no legal justification for restricting the load to 30 tons, since the road traffic regulations control loads through axle loads, gvm and gcm. Never the load on the vehicle.
This will result in an increase in cost to transport the goods. |
|
|
Resolution status note:
|
FESARTA reported that the NTB does not exist at present. |
|
|
NTB-000-527 |
2.6. Additional taxes and other charges |
2012-08-20 |
Zambia: Chirundu |
Zimbabwe |
Resolved
2013-04-12 |
View |
|
Complaint:
|
The 16th Zimbabwe/Zambia Joint Commission held in Masvingo from 23-25 August 2012 learnt that Zambia had introduced a law which compels informal traders from outside that country to pay 1 Million Kwacha for a trading permit. The permit is valid for six months. Zimbabwe viewed the Zambia action as against the principles of the COMESA Simplified Trade Regime (STR) and also constituting an NTB. |
|
|
Resolution status note:
|
On 25 September 2012, Zambia Focal point reported that the complaint from Zimbabwe with regard to the introduction of the Cross Border Permit valued at ZMK,000,000 as provided for under the new Immigration laws is valid. In a follow up with Zambia Immigration at Kariba Border post on 12 April 2013, it was reported that the ZMK 1 million was reasonable because the permit is a multi-entry and does not restrict traders to number of days per visit during in the six months validity of the permit. Further, the Focal point reported that Zambia was in the process of reviewing the fee downwards. The signing of the statutory instrument by the Hon. Minister of Home Affairs so as to operationalise the same is still being awaited. |
|
|
NTB-000-543 |
6.7. Other |
2012-01-01 |
Zambia: Chirundu |
Zimbabwe |
Resolved
2016-03-31 |
View |
|
Complaint:
|
Traders are being forced to pay $20 each by the Immigration side of Chirundu if they bear same address of where they are going in Zambia yet they will just going for a day to buy whatever goods for trade, this kind of behaviour of immigration officers is disturbing out traders different from Zimbabwe side what they do to Zambians trading in Zimbabwe |
|
|
Resolution status note:
|
On 31st March 2016, Zambia Focal Point reported that there is no law in Zambia that compels a trader to pay $20. In the event that a trader is asked to pay, they should request for an official government receipt which can be verified with Focal Points. |
|
|
NTB-000-553 |
8.1. Government Policy and regulations |
2012-11-20 |
Zambia: Mbala town |
South Africa |
Resolved
2013-04-10 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
Mbala town in Zambia is levying a parking fee on all transporters.
Transporters are not allowed to park along the roadside, but have to use ZAMESCO's parking yard, at a cost of US$36 per day.
This is not acceptable as the transporters are not given any alternative and the parking fee is high. |
|
|
Resolution status note:
|
At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Zambia reported that transporters are allowed to park along the road side. |
|
|
NTB-000-555 |
8.4. Transport related corruption |
2012-11-06 |
Zambia: Siavonga Turn off, Lusaka-Chirundu Highway,
Police Manning that Place |
Zimbabwe |
Resolved
2012-12-19 |
View |
|
Complaint:
|
Zupco bus permit taken by Zambian Police citing that the bus has one tyre which is finished and the window screen has a crack , this is causing them to be fined every time when they are at the road block for failing to produce the bus permit, practical on daily basis when they are stopped they have to pay k50000/$10.00 so as to catch up with time just avoiding passengers to run away from them, almost 3 months they cant produce the permit |
|
|
Resolution status note:
|
Zimbabwe reported that The ZUPCO bus permit was returned on 16 December 2012 by Zambia police. This NTB is therefore resolved. |
|
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