| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-517 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2012-07-16 |
Democratic Republic of the Congo: KIPUS Mine |
Tanzania |
Resolved
2012-07-20 |
View |
|
Complaint:
|
Tanzania Truck Owners Association (TATOA) reported that Tanzania Trucks, after delivering a consignment they carried from Tanzania to Congo, are charged $100,000/= per truck if they want to carry another consignment on their way back to Dar es Salaam. The attached receipt is just evidence for one transaction but there are other transporters who have paid such charges while there are also other transporters whose vehicles have been detained until now. This fee is charged at KIPUS mine in the name of LOCAL INCOME TAX WHILE LOADING CARGO. Tanzania regards this as an NTB and she needs to know the reason for charging such a huge amount of money from transporters. DRC focal point is requested to treat this matter as urgent since a number of tracks are still detained at Kipus Mine in the D. R. Congo. |
|
|
Resolution status note:
|
On 08 October, Tanzania focal point reported that the DRC released the trucks held at the KIPUS Mine . This NTB is therefore considered resolved. |
|
|
NTB-000-562 |
8.1. Government Policy and regulations |
2012-12-10 |
Kenya: Throughout Kenya |
Kenya |
Resolved
2014-07-03 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
The Kenya National Highways Authority (KENHA) is enforcing the axle load limits, rather than the GCM limit for the vehicle combination.
This is seriously compromising the ability of the transporters in Kenya to operated effectively and the Kenya Transporters Association (KTA) has taken the matter to court.
Some comments by the KTA:
1. KENHA is implementing this axle load rule on an axle by axle case rather than group axles. We realize the official position is group axle because when our enraged members stormed the Mariakani weighbridge yesterday, they promptly switched to weighing on group axles and giving a 5% tolerance, a matter that had hitherto not happened.
2. Their axle weights are 8-16-24 rather than 8-18-24 as the case is said to be in Tanzania. To comply here means one can’t optimize on his load.
3. The Traffic Act in Kenya requires an offender in this case is taken to court, fined and then made to redistribute cargo so that each axle is in conformity before the truck can proceed. The complication arises when the cargo is containerized transit goods which cant be opened sice continer is sealed and opening is criminal!
4. Similar complications arise in the case of liquid cargo which moves rapidly even when truck is being weighed or “sandy” like cargo such as clinker and the like which shifts depending on road terrain/condition or upon braking.
5. Our members are now forced to load 22 to 24 tons of the above cargo instead of the normal 27 tons. Unfortunately the overheads do not come down at all and they are now left with no option but to raise their rates by a similar margin. The question is whether our corridor and hinterland can afford such excessive costs.
FESARTA has drawn up a proposal to solve the problem and it is attached to this complaint. |
|
|
Resolution status note:
|
On 03 July 2014 FESARTA Kenya was about to sign a Load Charter with its transporters, which covered this issue therefore the NTB should be considered resolved. |
|
|
NTB-000-664 |
3. Technical barriers to trade (TBT)
B3: Labelling, Marking and Packaging requirements
Policy/Regulatory |
2013-01-01 |
Tanzania: Tunduma |
Burundi |
Resolved
2015-11-09 |
View |
|
Complaint:
|
TFDA is imposing new requirements on export of BRARUDI beers into Tanzania. TFDA is requesting new labels to include additional information and storage condition for the product that was not required when they submitted the application for export. |
|
|
Resolution status note:
|
Burundi reported that TFDA had finally registered Burundi beers and that the company had received its certificate of registration. |
|
|
NTB-000-612 |
1.14. Lack of coordination between government institutions
Policy/Regulatory |
2013-11-05 |
Tanzania: at the border of Burundi/Tanzania |
Burundi |
Resolved
2013-12-20 |
View |
|
Complaint:
|
Truck belonging to BRARUDI (the leading Brewery in the Republic of Burundi) has been held at the border of Burundi/Tanzania for a period of 15 days (Tanzania side )because Tanzania Revenue Authority at the border estimate that the products must pay customs duties before enter Tanzania, despite the consignment being accompanied by a certificate of origin issued by Burundi Revenue Authority. And Tanzania Food and Drugs Authority requires the company TO register the products before exporting. |
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|
Resolution status note:
|
On 23 December 2013, Burundi Focal Point reported that BRARUDI Products made in Burundi were allowed to enter in Tanzania following resolution of this NTB during the 13th NMC regional forum held in Burundi 17-20 December 2013. |
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|
NTB-000-621 |
1.14. Lack of coordination between government institutions |
2014-01-26 |
Tanzania: Nzega Town |
Rwanda |
Resolved
2014-12-11 |
View |
|
Complaint:
|
High way attack that occurred in TANZANIA near NZEGA Town along the Central Corridor |
|
|
Resolution status note:
|
At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Tanzania reported that security had improved. Tanzania was providing police escorts. This NTB is therefore resolved. |
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|
NTB-000-805 |
Existence of several weighbridge stations in the central and Northern corridors. |
2014-04-01 |
EAC |
EAC |
Resolved
2019-08-21 |
View |
|
Complaint:
|
Rwanda, Uganda and Burundi are affected by the existence of several weighbridge stations in the central and Northern corridors (Tanzania, Kenya and Uganda). |
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|
Resolution status note:
|
During the meeting of Focal Points held on 19- 21 August 2019 , EAC NTBs Focal Points reported that this matter had been resolved. The weigh bridges have been reduced to 3 in the central corridor . |
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NTB-000-632 |
8.8. Issues related to transit |
2014-05-23 |
South Africa: Lebombo |
South Africa |
Resolved
2016-09-13 |
View |
|
Complaint:
|
This complaint is registered by FESARTA.
Copper Moon Trading, the company that is running the Lebombo dry port at Komatipoort, near the Lebombo/Ressano Garcia border post, is forcing transporters to use and pay for its parking facilities in Komatipoort.
This instruction is supported by the Komatipoort municipality.
Attached are invoices for this parking and a "ticket" for a truck not parking in the identified facility.
As with the situation at the Tunduma/Nakonde border post between Tanzania and Zambia, private companies, supported by the municipalities, cannot force transporters to use their parking facilities.
Transporters' vehicles are required to visit the SARS customs clearing offices at the Lebombo dry port and so parking should be provided for them, free of charge, by SARS.
If parking is not provided, then trucks must be allowed to park along the roadway. |
|
|
Resolution status note:
|
On 13th September 2016, FESARTA advised that the transporters were no longer facing this barrier so the NTB is resolved. |
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|
NTB-000-669 |
8.3. Immigration requirements (Visa, travel permit)
Policy/Regulatory |
2014-09-02 |
Tanzania: Immigration |
Kenya |
Resolved
2016-06-30 |
View |
|
Complaint:
|
Delay of issuance of work permit by United Republic of Tanzania |
|
|
Resolution status note:
|
The issue is not about integrating the permits but the 'delays' in issuing the permit. This anomaly can be corrected. Focal points need to get more information on the nature of Delay. At the Tanzania NMC meeting, Immigration reported that the work permits are processed within 14 days maximum if all information is provided. |
|
|
NTB-000-642 |
2.9. Issues related to transit fees |
2014-12-09 |
Tanzania: Dar-es-Salaam Port |
Burundi |
Resolved
2014-12-11 |
View |
|
Complaint:
|
The United Republic of Tanzania via the Ministry of Health and Social Welfare is charging USD200 as registration fee for transit permit on each transit container which contain which contain Chemical products. |
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|
Resolution status note:
|
At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Tanzania reported that the levy was abolished in 2012.This NTB is therefore resolved. |
|
|
NTB-000-643 |
2.6. Additional taxes and other charges |
2014-12-09 |
Tanzania: Dar-es-Salaam Port |
Burundi |
Resolved
2015-03-26 |
View |
|
Complaint:
|
Tanzania Ports Authority is charging all Transit containers located at at Tanzania International Container Terminal Services (TICTS) a miscellaneous Port Charges. On 05 June 2014, a transporter from Burundi was charged US$90 being for miscellaneous port services for a 20ft container |
|
|
Resolution status note:
|
At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Tanzania reported that the double handling charges were abolished. This NTB is therefore resolved. |
|
|
NTB-000-643 |
2.6. Additional taxes and other charges |
2014-12-09 |
Tanzania: Dar-es-Salaam Port |
Burundi |
Resolved
2015-03-26 |
View |
|
Complaint:
|
Tanzania Ports Authority is charging all Transit containers located at at Tanzania International Container Terminal Services (TICTS) a miscellaneous Port Charges. On 05 June 2014, a transporter from Burundi was charged US$90 being for miscellaneous port services for a 20ft container |
|
|
Resolution status note:
|
At the 17th NTB forum held in Nairobi on 24th to 26th March 2015, Tanzania confirmed that these charges were no longer applicable and therefore the NTB was resolved. |
|
|
NTB-000-647 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2014-12-11 |
Tanzania: Tanzania National Park |
Rwanda |
Resolved
2015-11-04 |
View |
|
Complaint:
|
Tanzania National Park charges Rwanda transporters transiting through the national park US$300 per truck as national park fees . |
|
|
Resolution status note:
|
Tanzania National Park is no longer charging Rwanda transporters transiting through the national park US$300 per truck as national park fees |
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|
NTB-000-649 |
8.7. Costly Road user charges /fees
Policy/Regulatory |
2014-12-11 |
Tanzania: Ministry of Transport |
Burundi |
Resolved
2015-11-30 |
View |
|
Complaint:
|
United Republic of Tanzania is charging USD200.00 as transit permit for containers with chemical products. |
|
|
Resolution status note:
|
Following the recommendations of the 16th EAC Forum on NTBs, Tanzania removed the transit charges . |
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|
NTB-000-651 |
8.8. Issues related to transit |
2014-12-11 |
Tanzania: Along Central corridor |
|
Resolved
2016-06-30 |
View |
|
Complaint:
|
Tanzania has several weigh bridge stations along the central corridor |
|
|
Resolution status note:
|
At the 21st EAC NTBs Regional Forum , Tanzania reported that the NTB had been resolved because there are only three weigh bridges Vigwaza at the coastal region, Njuki in Singida and Nyakahura in Kagera region weigh in motion weighbridges. It takes maximum of 4 days to exit the border from Dar Port and 2 days for fuel tankers. |
|
|
NTB-000-653 |
3. Technical barriers to trade (TBT)
B15: Authorization requirements for importers
Policy/Regulatory |
2014-12-11 |
Tanzania: Tanzania Food and Drugs Authority |
Kenya |
Resolved
2019-08-21 |
View |
|
Complaint:
|
Requirement by Tanzania Food and Drugs Authority for companies exporting to URT to register, re-label, and retesting of certified EAC products exported by other Partner States Reported in 2003. |
|
|
Resolution status note:
|
During the meeting of the NTBs Focal Points held from 19- 21 august 2019 , Tanzania reported that TFDA was disbanded therefore the requirements are no longer enforced . |
|
|
NTB-000-654 |
2.3. Issues related to the rules of origin |
2014-12-11 |
Uganda: Mutukula |
Tanzania |
Resolved
2015-12-15 |
View |
|
Complaint:
|
Rwanda and Uganda have not accorded preferential treatment on exports of rice from Tanzania through Rusumo and Mutukula borders respectively. |
|
|
Resolution status note:
|
On 21st December 2015, Uganda Focal Point reported that Uganda was now according preferential treatment for rice originating from Tanzania. This NTBis therefore resolved |
|
|
NTB-000-657 |
5.15. Other
Policy/Regulatory |
2014-12-11 |
Tanzania: Various State Agencies |
|
Resolved
2023-07-03 |
View |
|
Complaint:
|
Numerous monetary charges required by various agencies in the United Republic of Tanzania on exports of dairy products |
|
|
Resolution status note:
|
The 42nd SCTIFI noted that the Republic of Uganda and the Republic of Kenya are handling the diary issues bilaterally with the United Republic of Tanzania whereby several meetings at the Ministerial and Summit levels have taken place and are at the final stages to be resolved. Also, the issue is being handled in the ongoing process of harmonization of fees, levies, and charges, and all the charges will be harmonized together with other charges. The SCTIFI hence guided that the NTB should be removed from the Time Bound program and allow the ongoing bilateral processes to be finalized. |
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|
NTB-000-806 |
8.7. Costly Road user charges /fees |
2015-04-01 |
Tanzania: Ministry of Transport |
|
Resolved
2018-02-09 |
View |
|
Complaint:
|
Tanzania requirement that trucks passing three weigh bridges are required to buy stickers at US$40 per sticker despite the fact that trucks are clearly marked transit in the central corridor. |
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|
Resolution status note:
|
Today, 10:10
During the Extra Ordinary SCTIFI taht sat in February, 2018, the USD 40 sticker fee was waived with immediate Effect. Hence the NTB was resolved. |
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|
NTB-000-670 |
8.6. Vehicle standards |
2015-05-08 |
Tanzania: Tunduma |
South Africa |
Resolved
2026-04-15 |
View |
|
Complaint:
|
Despite the passing and acceptance of EAC Vehicle Overload Bill of 2012, whereby it states under the Fourth Schedule s.5 (1) (c) - VEHICLE DIMENSIONS, AXLE LOAD CONFIGURATIONS AND VEHICLE COMBINATIONS, that the maximum vehicle combination length permissible is 22 m and which includes and covers the South African designed and developed Interlink combination of 22 m maximum. Tanzania are still insisting on abnormal vehicle permits to be issued to these vehicles on entry into Tanzania at Tunduma Border Post at a cost of US $20 per entry or face heavy penalties including the impounding of vehicles if they are not in posesion of an abnormal permit.
This is in breach of the Bill which has been accepted by all EAC Member Countries including Tanzania and this policy needs to be revoked ASAP. |
|
|
Resolution status note:
|
During the SADC Regional meeting on resolution of NTBs held on 14-15April 2026, it w2as noted that efforts top obtain informtion facilitating resolution of the complaint had not been sucessful therefore the NTB is resolved |
|
|
NTB-000-701 |
6.5. Variable levies
Policy/Regulatory |
2015-07-15 |
Tanzania: Ministry of Industry, Trade and Investment |
Kenya |
Resolved
2017-10-24 |
View |
|
Complaint:
|
United Republic of Tanzania has introduced a railway development levy of 1.5 per cent for imports from Kenya.
Reported in 2015. |
|
|
Resolution status note:
|
The EAC NTBs Focal Point reported that the NTB had been resolved by the meeting of the Dedicate Session of Senior Officials held in Kampala from 21st - 24th October 2017 |
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