| Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
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NTB-000-761 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2017-05-05 |
Uganda: Uganda Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Uganda |
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Resolution status note:
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The SCTIFI meeting held on 16 November 2018 was informed that the stay of application on textile and apparels expired on 30th June 2018 and was not renewed
The NTB was resolved by the Committee on Customs (CoC) . |
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NTB-000-770 |
7.4. Costly procedures |
2017-05-05 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Kenya is facing challenges with the delays in verification of perishable goods namely industrial gases and milk products. Industrial gases are exported in liquid state but they very quickly evaporate into gas if the export trucks are left out in the open sun for more than 48 hours. Also, milk is a sensitive product which if not preserved in conducive environment it will get spoiled therefore, should be treated as perishable products under special clearance. |
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Resolution status note:
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During SCTIFI meeting held on 16 November 2018, Tanzania reported that since the commencement of the SCT, goods are not verified at the border and hence there are no more delays. NTB was therefore resolved |
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NTB-000-762 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2017-05-05 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Tanzania |
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Resolution status note:
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During SCTIFI meeting held on 16 November 2018, Kenya reported that stay of application ended on 30th June, 2018 and there was no extension for the same. The NTB was therefore resolved. |
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NTB-000-774 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2017-05-05 |
Uganda: Uganda Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of preferential treatment of paper sacks manufactured in Kenya and exported into Uganda |
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Resolution status note:
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During the SCTIFI meeting held on 16 November 2018, Uganda reported that the NTB was resolved for Companies that are not under Duty remission. |
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NTB-000-709 |
2.2. Arbitrary customs classification |
2016-04-01 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-07-05 |
View |
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Complaint:
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Arbitrary uplifting of value exports of the Air filters for internal Combustion manufactured by Kenafric products leading to high charges on VAT |
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Resolution status note:
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The Secretariat reported that this NTB had been resolved by the report of the bilateral meeting held from 3rd -5th July 2018 between Kenya & Tanzania . |
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NTB-000-810 |
8.7. Costly Road user charges /fees |
2017-10-02 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-10-31 |
View |
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Complaint:
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Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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The Committee on Customs during its meeting in May noted that Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted. It was recommended to geo-map all the transit routes and gazette the Mtera route.
The Mtera route was gazetted vide Legal Notice No. 48 of 10th May, 2018. The Regional Forum on NTBs at its meeting in October, 2018 was informed that Trucks to Kigali are no longer required to have escorts.
The NTB was resolved. |
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NTB-000-775 |
2.8. Lengthy and costly customs clearance procedures |
2017-05-05 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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It takes more than 14 days to resolve complaints relating to uplifting of invoice values where TRA officers decide to increase the value of the goods. This should take a maximum of two days to complete the process. |
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Resolution status note:
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The SCTIFI meeting held on 16 November 2018 was informed that this NTB had been resolved. |
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NTB-000-809 |
2.3. Issues related to the rules of origin |
2017-06-01 |
Uganda: Uganda Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of preferential treatment of hats and other headgear, hand knitted and crocheted by Vajas manufacturers ltd in Kenya and exported into Uganda. |
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Resolution status note:
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The SCTIFI meeting held on 16 November 2018 was informed that Uganda had reported that the Company manufacturing the referenced products was under duty remission regime and hence should attract full CET but it was later confirmed that it is not under duty remission and the Uganda Revenue Authority started granting preferential Treatment. The NTB was resolved. |
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NTB-000-703 |
2.8. Lengthy and costly customs clearance procedures |
2015-11-10 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Single Customs Territory (SCT) export documents processing in Tanzania are taking longer up to 10 days to be cleared instead of 3 days. |
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Resolution status note:
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During the SCTIFI in November, 2018, the meeting was informed that TRA requires a Bonded Transportation document (BT) to control movement of cargo. Currently, there is no linkage between the BT and the exit note. TRA ICT experts are expected to resolve the matter by 9th November 2018. The meeting agreed that this is a single customs territory (SCT) matter and not an NTB. Hence the NTB was Resolved. |
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NTB-000-811 |
3. Technical barriers to trade (TBT) B11: Prohibition for TBT reasons Policy/Regulatory |
2017-10-02 |
Kenya: State Department of Trade |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
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Kenya banned exports of scrap metals destined to Rwanda in accordance with scrap metal Act NO. 1 OF 2015 |
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Resolution status note:
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Kenya informed the SCTIFI in November 2018 that the scrap metal is a restricted business in Kenya and that Rwanda traders require a permit to transfer the scrap metal from Kenya. Rwanda informed the meeting that NTB is resolved. |
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NTB-000-840 |
2.3. Issues related to the rules of origin |
2018-09-06 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania not granting preferential tariff treatment and non-recognition of EAC Certificate of Origin issued by KRA to leaf springs. |
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Resolution status note:
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Kenya reported during the 25th EAC Regional Forum on NTBs that it was Resolved |
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NTB-000-841 |
2.3. Issues related to the rules of origin |
2018-09-06 |
Uganda: Malaba |
EAC |
Resolved 2018-11-16 |
View |
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Complaint:
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Uganda does not recognize the calibration certificate issued by Weight and Measures Agency (WMA) for oil tanks from URT |
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Resolution status note:
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Tanzania reported during the 25th EAC Regional Forum on NTBs that it was Resolved |
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NTB-000-842 |
2.3. Issues related to the rules of origin |
2018-10-01 |
Uganda: Border |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Steel products transferred to Burundi from Uganda and Kenya.
Burundi does not offer preferential tariff treatment to metal products transferred from Uganda and Kenya. |
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Resolution status note:
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The NTB was resolved |
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NTB-000-843 |
2.3. Issues related to the rules of origin |
2018-09-12 |
Kenya: |
Tanzania |
Resolved 2018-11-16 |
View |
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Complaint:
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KRA does not give preferential treatment for Azam energy drink exported by bakressa company and has uplifted invoice from USD 3.97 to 5.04 for Azam drink juice products. KRA has uplifted the invoice per carton of Azam drink juice products of Azam Bakhresa Group. KRA restricted 2 trucks that carried 50 tons of Azam Energy Drink to enter Kenya from Tanzania. KRA restricted the trucks until they paid extra tax for each carton from USD 3.97 to USD 5.04. The uplifting of the invoice value happened after the customer had already paid all taxes for KRA by using value of USD 3.97. |
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Resolution status note:
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During the Meeting, URT reported that this NTB was not resolved. |
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NTB-000-844 |
Insurance |
2018-09-28 |
Uganda: Police |
Burundi |
Resolved 2018-09-28 |
View |
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Complaint:
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Non-recognition of the COMESA Insurance by Uganda in case of accident. |
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Resolution status note:
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Uganda reported that under the Law, in case of a fatal accident, the drivers are supposed to be taken to court unless you opt to resolve it. The meeting agreed that this NTB has been resolved. |
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NTB-000-845 |
8.4. Transport related corruption |
2018-09-03 |
Tanzania: Rusumo |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania has introduced an escort fee imposed by TRA from Dar Es Salaam to Rusumo. |
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Resolution status note:
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Tanzania reported that this NTB was resolved through administrative procedures. |
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NTB-000-846 |
7.5. Lengthy procedures |
2018-09-06 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania registers Kenya Trucks carrying transit goods. |
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Resolution status note:
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Tanzania informed the meeting that it is not a new registration but recording them in the system for the purpose of the SCT. This is done annually and is free. URT informed the Meeting that this is declaration and recording of trucks but not registration.
The NTB was resolved |
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NTB-000-847 |
7.5. Lengthy procedures |
2018-09-28 |
Tanzania: Isebania |
Burundi |
Resolved 2018-11-16 |
View |
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Complaint:
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TRA is requiring escort for wines, spirits, and Palm oil destined to Burundi. This decision was not communicated to Burundi and Importers are expected to pay TZS 1,500,000 for this. |
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Resolution status note:
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TRA reported that escorts have been discontinued.
NTB resolved |
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NTB-000-848 |
1.8. Import bans |
2018-08-09 |
Uganda: Ministry |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Uganda’s limitation on importation of processed meat products from within the region. It also addressed it as a measure to promote local capacity in Uganda to produce such processed meats rather than importing meat and meat products from the Partner States. |
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Resolution status note:
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Uganda informed the meeting that the letter was meant for internal traders who were sourcing for processed meat from outside the EAC and was not meant for traders within the EAC Partner States.
So the Meeting agreed that this NTB is resolved. |
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NTB-000-850 |
8.2. Administrative (Border Operating Hours, delays at border posts, etc.) |
2018-09-01 |
Kenya: Namanga |
Tanzania |
Resolved 2018-11-16 |
View |
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Complaint:
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KRA has issued a public notice which introduced Single Custom entry clearance that increases cost of doing business for example to clear 100 trucks using bulk system was costing Kshs 150,600, however, using the current system of single customs entry one truck cost Kshs8,500/-. If you have to clear 100 trucks it will cost Kshs 850,000/- |
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Resolution status note:
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The NTB was discussed in the CoC and agreed that the SCT TWG should analyse the risks of making one bulk declaration and cost implications of multiple declarations. The TWG should work out a mechanism for knocking off cargo.
The Secretariat informed the meeting that the TWG on SCT will develop a framework to knock off cargo in the customs clearance system from 11th-15th Dec 2018.
The matter is to be resolved by the CoC. |
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