| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-085 |
2.6. Additional taxes and other charges |
2009-07-23 |
South Africa: Ministry of Trade |
Namibia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
South Africa is charging import levy on imports of pasta |
|
|
Resolution status note:
|
South Africa reported that all tariffs applied by SA to SADC countries have been agreed to on the SADC Protocol on Trade, According to the tariff book, this product is traded free under |
|
|
NTB-000-091 |
2.3. Issues related to the rules of origin |
2009-07-26 |
South Africa: SouthAfrica Revenue Services |
Mauritius |
Resolved
2011-03-09 |
View |
|
Complaint:
|
South Africa is not accepting the certificate of origin for cake decorations from Mauritius. |
|
|
Resolution status note:
|
South Africa reported that this is no longer existing |
|
|
NTB-000-369 |
1.1. Export subsidies
A84: Inspection requirement
Policy/Regulatory |
2010-02-10 |
South Africa: Ministry of Agriculture |
Zambia |
Resolved
2011-11-22 |
View |
|
Complaint:
|
South Africa is not facilitating inspection of production areas for issuance of PQPS certificate for exports of fruits to Zambia as per requirement by the Ministry of Agriculture in Zambia. |
|
|
Resolution status note:
|
South Africa reported that Zambia needs to send information needed to evaluate their plant disease situation, legislation, standards and other requirements to the South African Department of Agriculture, Forestry and Fisheries . PQPS certificates can not be issued if the above information is not known. |
|
|
NTB-000-369 |
1.1. Export subsidies
A84: Inspection requirement
Policy/Regulatory |
2010-02-10 |
South Africa: Ministry of Agriculture |
Zambia |
Resolved
2011-11-22 |
View |
|
Complaint:
|
South Africa is not facilitating inspection of production areas for issuance of PQPS certificate for exports of fruits to Zambia as per requirement by the Ministry of Agriculture in Zambia. |
|
|
Resolution status note:
|
On 1 June 2011 , South Afric areported that Zambia was not able to send information needed to evaluate their plant disease situation, legislation, standards and other requirements. PQPS certificates can therefore not be issued if the above information is not known |
|
|
NTB-000-076 |
1.1. Export subsidies
Policy/Regulatory |
2009-07-23 |
South Africa: Ministry of Trade |
South Africa |
Resolved
2010-11-22 |
View |
|
Complaint:
|
South Africa offers a large number of export incentives for to promote locally produced exports. |
|
|
Resolution status note:
|
South Africa reported that export incentives are offered to promote manufactured exports and exports in general |
|
|
NTB-000-081 |
1.1. Export subsidies
B14: Authorization requirements for importing certain products |
2009-07-23 |
South Africa: Ministry of Trade |
Tanzania |
Resolved
2010-11-22 |
View |
|
Complaint:
|
South Africa places adhoc requirements on the importation of perishable goods in the form of standards |
|
|
Resolution status note:
|
Soth Africa reported that compulsory specifications for perishable goods are aimed at ensuring the health and safety of the consumer and fair trading practices. The relevant internationally recognised Codex Standards and Codes of Practice are used as a basis for these compulsory specifications. Documents from Codex are specifically referenced by the WTO-SPS Agreement. |
|
|
NTB-001-041 |
3. Technical barriers to trade (TBT)
B6: Product identity requirement |
2021-11-04 |
South Africa: Beit Bridge |
Zimbabwe |
Resolved
2021-11-22 |
View |
|
Complaint:
|
South Africa Port Health officials demanding an extended description on one of our products. The product is a sweet type described as Apricots on both packaging and invoice but the officials want us to have the packaging written Apricots sweets. We have been exporting the sweet to South Africa for more than 5 years. |
|
|
Resolution status note:
|
The company had been allowed to export its consignment to South Africa after removing prohibited products. The NTB was resolved are following required procedures |
|
|
Products:
|
2008.50: Apricots, prepared or preserved, whether or not containing added sugar or other sweetening matter or spirit (excl. preserved with sugar but not laid in syrup, jams, fruit jellies, marmalades, fruit purée and pastes, obtained by cooking) |
|
|
NTB-000-072 |
1.2. Government monopoly in export/import |
2009-07-23 |
South Africa: Ministry of Trade |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
South African Government has monopoly in the trading of basic food commodities. |
|
|
Resolution status note:
|
South Africa reported that apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of Basic Food Commodities in South Africa. |
|
|
NTB-000-073 |
1.2. Government monopoly in export/import |
2009-07-23 |
South Africa: Ministry of Trade |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
South African government has monopoly on trade in Tea |
|
|
Resolution status note:
|
South Africa reported that the applied tariff rate for tea imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tea in South Africa. |
|
|
NTB-000-074 |
1.2. Government monopoly in export/import |
2009-07-23 |
South Africa: Ministry of Trade |
Malawi |
Resolved
2010-11-22 |
View |
|
Complaint:
|
South African Government has monopoly on trade in tobacco |
|
|
Resolution status note:
|
South Afric areported that the applied tariff rate for tobacco imported from SADC countries is zero. Apart from WTO compatible SPS regulations there are no other technical barriers, including quantitative restrictions, on the importation or exportation of tobacco in South Africa. |
|
|
NTB-001-102 |
2.6. Additional taxes and other charges |
2022-12-22 |
|
Uganda |
Resolved
2025-05-30 |
View |
|
Complaint:
|
SOUTH SUDAN IS IMPOSING COSTLY CHARGES FOR SECURITY ON ENTRY.
The government of South Sudan through the National Revenue Authority imposes high charges on Ugandan transporters as payment for security for entering Southsudan
This is very unfair and increases the cost of doing business.
This fee isn't in the law and is very costly. |
|
|
Resolution status note:
|
The 38th RMC was informed that the NTB was resolved |
|
|
NTB-001-101 |
8.7. Costly Road user charges /fees |
2022-11-21 |
|
Uganda |
Resolved
2023-05-17 |
View |
|
Complaint:
|
SOUTH SUDAN IS IMPOSING COSTLY ROAD USER CHARGES/FEES. The government of South Sudan through the National Revenue Authority imposes high charges on Ugandan transporters for road use. In 2022, Exporters from Uganda to South Sudan were paying Six Thousand Pounds (6,000) but received receipts reading Five thousand pounds( 5000). This fee isn't in the law and is very costly.It is also impossible to explain to the truck/cargo owners the difference in money paid and money receipted
Currently 2023, Exporters from Uganda to South Sudan are paying Twenty eight Thousand Pounds (28,000) but the receipts they get after payment indicate Twenty One Thousand Pounds (21,000).
This is very unfair and increases the cost of doing business.
|
|
|
Resolution status note:
|
The 34th RMC was informed that the road user charges for Uganda traders are 21,000 SSP. The 7,000 SSP extra payment is an administrative charge payable to the Ministry of Interior Traffic Directorate. The fee is charged on all transporters, not only Ugandan transporters.
The meeting was informed that Road user charges in RSS in 2022 was 5,000 SSP. In 2023 RSS is charging transporters RUC amounting 21,000 SSP.
The meeting agreed that RSS should stop charging the extra 7,000 SSP on top of the road user charges which are not issued a receipt. |
|
|
NTB-001-141 |
5.5. Import licensing requirements |
2023-08-15 |
|
Uganda |
Resolved
2024-07-04 |
View |
|
Complaint:
|
SOUTH SUDAN IS IMPOSING EXTRA LICENSING REQUIREMENTS ON IMPORTS.
On August 15, 2023, the South Sudan government, represented by the South Sudan National Bureau of Standards, issued a memo affecting importers in the country. The memo stipulates that all food items imported into South Sudan must be accompanied by a Certificate of Conformity (CoC), which includes an attached Certificate of Analysis from a reputable laboratory. This new requirement has several implications like Extended Process Duration, Business Impediments among others. |
|
|
Resolution status note:
|
The CoC is not applicable anymore. Hence the NTB was resolved |
|
|
NTB-000-901 |
2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory |
2019-05-03 |
|
Kenya |
Resolved
2019-10-15 |
View |
|
Complaint:
|
South Sudan is subjecting Kenyan exports to Certificate of Conformity (CoC); South Sudan through their Ministry of EAC and Industry has written letters to Kenya manufacturers informing them that there will be a penalty of 15% CIF on all imports into the Republic of South Sudan without CoC. Exporters are required to have their consignments verified in the country of export before shipment. |
|
|
Resolution status note:
|
During the Regional Monitoring Committee held on 15th October, 2019 the Republic of Kenya reported that the NTB was resolved. |
|
|
NTB-000-390 |
2.10. Inadequate or unreasonable customs procedures and charges |
2011-02-14 |
Mozambique: Customs |
Mozambique |
Resolved
2011-09-29 |
View |
|
Complaint:
|
Specific types of packaging are required to export perishable items to the UK. The packaging materials are not available in Mozambique. They can be imported duty-free as long as the exact same number are re-exported. This is almost always impossible because a small percentage of packets always get damaged in the packing process. However if the exact same number of packets are not exported then the company is required to pay duty on the full number of packages imported, not only on the damaged ones which are not re-exported |
|
|
Resolution status note:
|
Mozambique explained that the temporary import of taras and other materials or equipments is legislated by article 28 of the decree 34/2009 of July 6th. For this process duty is not paid at the country entrance. Number 6 of the same article states the various guarantee terms to which such imports are subject. By rule, these must cover the revenue at risk from the damaged packaging and of those whose regularization may not have been justified by re exportation to the origin or definitive importation for local consumption.
In a meeting held between SADC Secretariat and Mozambique focal points, Mozambique reported that duty is only charged only on the damaged packages which are not re-exported. Any company experiencing further problems is advised to consult director of Customs. |
|
|
Products:
|
0703.10: Fresh or chilled onions and shallots |
|
|
NTB-000-842 |
2.3. Issues related to the rules of origin |
2018-10-01 |
Uganda: Border |
Kenya |
Resolved
2018-11-16 |
View |
|
Complaint:
|
Steel products transferred to Burundi from Uganda and Kenya.
Burundi does not offer preferential tariff treatment to metal products transferred from Uganda and Kenya. |
|
|
Resolution status note:
|
The NTB was resolved |
|
|
NTB-000-474 |
1.8. Import bans |
2011-11-22 |
Tanzania: Mwanza |
Rwanda |
Resolved
2012-04-26 |
View |
|
Complaint:
|
SteelRwa was denied to import scrap metals from Tanzania due to the ban resulting from its scarcity in the region. Tanzania, Kenya and Uganda have banned exports of scrap metals not only to non EAC members but also the ban is applicable to other EAC member states |
|
|
Resolution status note:
|
At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it had ratified the Bamako convention that governs the movement of hazardous wastes with in Africa. Tanzania has neither banned importation nor exportation of scrap metals, but there are procedures to follow when engaging in such business:
i) A team of experts has to inspect the scrap metals to ensure that the consignment is safe to and allowed
to be exported.
ii) The exporter has to obtain an export permit from the MIT.
There are scrap metals that are not allowed to be exported from Tanzania. The list is supported by a Legal instrument. (The Exports Control Act Cap. 381, Prohibition of Exports, Amendment of the Schedule) Government Notice No. 204 published on 22/7/2005, Section 16). This applies to all countries not Rwanda specifically.
Rwanda is withdrawing this NTB from the matrix due to lack of evidence from complainant. |
|
|
NTB-000-412 |
2.3. Issues related to the rules of origin |
2009-05-08 |
Sudan: Port Sudan sea port |
Kenya |
Resolved
2015-01-19 |
View |
|
Complaint:
|
Sudan customs authorities refused to recognise COMESA certificates of origin for the export of laundry soap noodles manufactured in Kenya. The soap noodles are packed in 25kgs PP woven bags. |
|
|
Resolution status note:
|
On 19 January 2015, Kenya focal point reported that, ideally Sudan Customs should have requested COMESA for a verification mission to Kenya, but the issue was left hanging. Kenya would therefore want this NTB removed from the outstanding NTBs ‘as resolved’ on grounds that the affected company had advised Focal point to close the case since they are no longer exporting soap noodles to Sudan. The NTB shall be registered afresh if it features again. At that point, reporting company will be requested to provide the supportive documents with current dates. |
|
|
Products:
|
3401.20: Soap in the form of flakes, granules, powder, paste or in aqueous solution |
|
|
NTB-000-720 |
2.3. Issues related to the rules of origin
Policy/Regulatory |
2016-06-07 |
Sudan: Sudan Customs Authority |
Egypt |
Resolved
2021-03-17 |
View |
|
Complaint:
|
Sudan Customs authority has stopped applying the customs exemption on Egyptian Ceramic tiles products despite the fact that the consignments are accompanied by a COMESA certificate of origin . |
|
|
Resolution status note:
|
RESOLVED during 1st Meeting of the COMESA Regional NTBs Forum held on 16- 17 March 2021 |
|
|
NTB-000-329 |
2.13. Issues related to Pre-Shipment Inspections |
2009-09-09 |
Eswatini: Customs |
Eswatini |
Resolved
2010-07-28 |
View |
|
Complaint:
|
Swaziland borders are seriously understaffed and there is to control smuggling. |
|
|
Resolution status note:
|
Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders. |
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