Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 401 to 420 of 916

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-448	8.8. Issues related to transit	2011-09-02	EAC	Rwanda	Resolved 2014-12-11	View
Complaint:	Inadequate Police Escort mechanism.
Resolution status note:	At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, EAC Secretariat reported that the All Partner States were providing police escorts. This NTB is therefore resolved
NTB-000-449	7.3. Corruption	2011-06-16	EAC	Rwanda	Resolved 2016-06-30	View
Complaint:	Corruption along the Northern and Central Corridors (police roadblocks, weighbridge and border gates.
Resolution status note:	This NTB is no longer obtaining .
NTB-000-455	8.8. Issues related to transit	2011-09-03	Kenya: Central Corridor	Rwanda	Resolved 2011-09-19	View
Complaint:	Varying application of axle load specifications by Kenya. Kenya demands that trucks should noit weigh more than 48Tonnes axle load whereas other partner states allow 56tons.
Resolution status note:	The 6th EAC Regional Forum on Non tariff barriers held from 12-13 March 2012, adopted recoomendation from the meetin of EAC permanent secretaries of the sectoral Council of transport , communications and metrology held in Nairobi on 16-19 August 2011 that a meeting of experts be convined by EAC secretariat to develop supportive legal, institutional and operative framework for approval by the council in 2012. This NTB is therefore considered resolved by the regional forum.
NTB-000-455	8.8. Issues related to transit	2011-09-03	Kenya: Central Corridor	Rwanda	Resolved 2011-09-19	View
Complaint:	Varying application of axle load specifications by Kenya. Kenya demands that trucks should noit weigh more than 48Tonnes axle load whereas other partner states allow 56tons.
Resolution status note:	The axle load was agreed at 56 tons in the recent past and could possibly be a case where a hiccup arises due to lack of information by the implementing agency. When we have such cases of varying application of axle load specifications by Kenya along the Northern Corridor (Weighbridge), then it is useful to specify the weighbridge and give necessary details for us to follow and address the complain . However, the issue of varying application of axle load specifications should no longer occur because the region has adopted a uniform applicable axle load of 56 Tonnes
NTB-000-469	5.12. Export restraint arrangements	2011-07-12	Tanzania: Ministry of Trade and Industry	Rwanda	Resolved 2012-04-26	View
Complaint:	Tanzania has officially banned export of scrap metal to Rwanda
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it had ratified the Bamako convention that governs the movement of hazardous wastes with in Africa. Tanzania has neither banned importation nor exportation of scrap metals, but there are procedures to follow when engaging in such business which are : i) A team of experts has to inspect the scrap metals to ensure that the consignment is safe to and allowed to be exported. ii) The exporter has to obtain an export permit from the MIT. There are scrap metals that are not allowed to be exported from Tanzania. The list is supported by a Legal instrument. (The Exports Control Act Cap. 381, Prohibition of Exports, Amendment of the Schedule) Government Notice No. 204 published on 22/7/2005, Section 16). This applies to all countries not Rwanda specifically. During the Bilateral meeting Rwanda was availed with that specific legal instrument. With above explanation Rwanda withdrew complaint and it was agreed to consider it resolved
NTB-000-473	2.3. Issues related to the rules of origin	2011-11-05	Uganda: Malaba	Rwanda	Resolved 2013-04-10	View
Complaint:	Certificates of origin are not provided at the borders between Rwanda and Uganda and cross border traders are obliged to collect them from Kampala for goods exceeding 500 US$. The long distance to Kampala is time consuming and additional cost to doing business.
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Uganda reported that Certificates are issued at the border so this NTB has been resolved. Rwanda intervened that it is only simplified certificate of origin for small scale traders that are available at the border but that for large scale traders has to be obtained from Kampala. Uganda undertook to confirm on whether Certificates of origin for large scale traders are available at the border.
NTB-000-474	1.8. Import bans	2011-11-22	Tanzania: Mwanza	Rwanda	Resolved 2012-04-26	View
Complaint:	SteelRwa was denied to import scrap metals from Tanzania due to the ban resulting from its scarcity in the region. Tanzania, Kenya and Uganda have banned exports of scrap metals not only to non EAC members but also the ban is applicable to other EAC member states
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it had ratified the Bamako convention that governs the movement of hazardous wastes with in Africa. Tanzania has neither banned importation nor exportation of scrap metals, but there are procedures to follow when engaging in such business: i) A team of experts has to inspect the scrap metals to ensure that the consignment is safe to and allowed to be exported. ii) The exporter has to obtain an export permit from the MIT. There are scrap metals that are not allowed to be exported from Tanzania. The list is supported by a Legal instrument. (The Exports Control Act Cap. 381, Prohibition of Exports, Amendment of the Schedule) Government Notice No. 204 published on 22/7/2005, Section 16). This applies to all countries not Rwanda specifically. Rwanda is withdrawing this NTB from the matrix due to lack of evidence from complainant.
NTB-000-475	1.13. "Buy national" policy	2011-10-06	Uganda: Uganda National Police	Rwanda	Resolved 2012-12-03	View
Complaint:	Removal of plate numbers on vehicles that have had accidents.The argument given is to force the driver to report to the police. The consequence is loss of goods and vehicle parts because with no plate number the truck/vehicle seems to belong to nobody.
Resolution status note:	On 21st December 2015, Uganda Focal Point reported that the NTB was resolved in 2012 by Uganda
NTB-000-490	2.3. Issues related to the rules of origin	2012-01-12	Tanzania: It happened at Rusumo border post	Rwanda	Resolved 2012-04-26	View
Complaint:	The simplified trade regime to enhance cross border trade is not implemented since the simplified certificate of origin is not used. For the certificate of origin to be accepted, each country has to provide a list of products that regularly cross the border. Rwanda Revenue Authority on 16th September 2011, send a request to Tanzania asking for the list of common traded goods at our borders but did not receive a response.
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it launched the simplified trade regime at Rusumo border in March 2012. Tanzania has inaugurated and exchanged the list with Rwanda and the rate is no longer US$500 but US$2000 as from 16 March, 2012
NTB-000-498	8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)	2012-03-14	Kenya: Mombasa sea port	Rwanda	Resolved 2014-12-11	View
Complaint:	Congestion in the Dar-es- Salaam and Mombasa Ports
Resolution status note:	At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, EAC Secretariat reported that the ports of Mombasa and Dar Es Salaam are implementing National single window system to redress delays at the ports. This NTB is therefore resolved
NTB-000-500	8.8. Issues related to transit	2012-03-14	Tanzania: Along MAjor highways	Rwanda	Resolved 2015-11-30	View
Complaint:	Weighing of empty trucks in Tanzania
Resolution status note:	Tanzania introduced weighing in motion
NTB-000-502	8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)	2012-03-14	Kenya: Malaba	Rwanda	Resolved 2012-09-28	View
Complaint:	Delays at Malaba border for trucks driving to Uganda due to lack of facilities at the border
Resolution status note:	The Focal points for Kenya and Rwanda reported that the scope of facilities reported missing at malaba include Air, Port, Rail, Road, Border Posts facilities and therefore making it quite difficult to address the NTB. It was therefore recommended that the NTB be removed from the system and any folow up complaint should be be reported accurately to reflect the true position of operations at the border in reference. Border posts facilities at Malaba are in place and operational.
NTB-000-529	1.8. Import bans	2012-08-08	Burundi: National Police	Rwanda	Resolved 2013-10-16	View
Complaint:	Ban on import of fresh fruits from Burundi to Rwanda
Resolution status note:	On 16 October 2013, Burundi Focal Point reported that, at the 12th EAC Regional Forum on NTBs held on 14th– 17th October, 2013 in Arusha, Tanzania, Rwanda reported that Burundi had lifted the ban. Therefore the NTB was resolved
NTB-000-580	8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)	2013-04-17	Rwanda: Rusumo	Rwanda	Resolved 2014-07-02	View
Complaint:	Lack of parking facilities at Rusumo Border Post is creating congestion and clearance delays.
Resolution status note:	On 03 July 2014 FESARTA reported that there were initiatives to improve this border post and so the NTB is resolved.
NTB-000-621	1.14. Lack of coordination between government institutions	2014-01-26	Tanzania: Nzega Town	Rwanda	Resolved 2014-12-11	View
Complaint:	High way attack that occurred in TANZANIA near NZEGA Town along the Central Corridor
Resolution status note:	At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Tanzania reported that security had improved. Tanzania was providing police escorts. This NTB is therefore resolved.
NTB-000-647	8.7. Costly Road user charges /fees Policy/Regulatory	2014-12-11	Tanzania: Tanzania National Park	Rwanda	Resolved 2015-11-04	View
Complaint:	Tanzania National Park charges Rwanda transporters transiting through the national park US$300 per truck as national park fees .
Resolution status note:	Tanzania National Park is no longer charging Rwanda transporters transiting through the national park US$300 per truck as national park fees
NTB-000-648	5.3. Export taxes Policy/Regulatory	2014-12-11	Uganda: Uganda Revenue Authority	Rwanda	Resolved 2015-11-18	View
Complaint:	Charge of "export tax" of 0.2 % of raw materials exported from Uganda by Rwanda Premier Tobacco Company Ltd
Resolution status note:	At the 16th EAC Forum on NTBs, Uganda undertook to study evidence provided by Rwanda and report back to the next meeting of the forum. UGANDA is adhering to EAC preferential treatment.
NTB-000-658	8.8. Issues related to transit Policy/Regulatory	2014-12-11	Kenya: Along corridor	Rwanda	Resolved 2015-11-30	View
Complaint:	Containerized cargo is being subjected to Imposition of 4 weighbridges instead of agreed 2 as agreed by Partner States.
Resolution status note:	During the 45th SCTIFI Rwanda reported that Weighbridges exceed the designated number of two (2) that trucks should go through both in the Central Corridor (7 weighbridges) and the Northern Corridor (8 to 9 weighbridges); (a) 5 Weighbridges in Kenya which are located at Dongo Kundu, near the Port of Mombasa Mariakani, Mlolongo, Gigil, Busia mobile weighbridge (if you pass through Busia border) or Webuye (if you pass through Malaba border). At each of these weighbridges, the track is weighed which wastes time. (b) 3 to 4 weighbridges in Uganda: If passed through Malaba, there is Malaba weighbridge (If passed through Busia border there is no weighbridge), Iganga, Lukaya and Mbarara. (c) 8 Weighbridges in Tanzania which are located at Kurasini, Vigwaza, Mikese, Dumila, Dodoma, Singida, Kahama, and Nyakahura. The Republic of Kenya informed the meeting that trucks are weighed once at the Mariakani weighbridge as per the Presidential Directive. However, Kenya took note of the complaint and committed to consult the Ministry of Transport on the 5 Weighbridges and report to the 38th RMC. The United Republic of Tanzania submitted that transit trucks are weighed at three weighbridges: Vigwaza, Singida and Nyakahura. It was noted that the challenge is with truck drivers who sometimes do not differentiate between the weighbridges dedicated for transit vehicles and the ones dedicated for domestic vehicles and hence noted the need for weighbridges for international transport to bear clear signage or color to be differentiated from local weighbridges. Senior Officials noted the need to sensitize the truck drivers and weigh bridge officers on the weighbridges required for the international transfers. The SCTIFI directed Secretariat to develop a mechanism to differentiate transit truck weighbridges from domestic cargo trucks by putting clear signage or colouring them differently and circulating the information to stakeholders / transporters and report to the 46th Sectoral Council for Trade, Industry, Finance and Investment (EAC / SCTIFI 45 / Directive / 54);
NTB-000-665	8.7. Costly Road user charges /fees Policy/Regulatory	2015-03-02	Tanzania: Dar-es-Salaam Port	Rwanda	Resolved 2016-06-08	View
Complaint:	Double payment of port exit fees: URT is charging double payment at inland and port exit. Inland container deposits have been introduced in reduce the congestion at Dar port. However, freight forwarders have reported being required to pay for port exit fees twice.
Resolution status note:	This NTB was resolved. Rwanda transporters have not reported any further charges on the same
NTB-000-702	2.3. Issues related to the rules of origin	2015-09-17	Tanzania: National Environment Management	Rwanda	Resolved 2018-05-12	View
Complaint:	Delays in issuance of certificates by Tanzania’s NEMA (National Environmental management Authority) which has the validity for three months. It also takes three months to renew the certificate that allows Bralirwa Ltd to export broken glasses and bottles to Dar es Salaam to be recycled by KIOO Ltd. Reported in 2015.
Resolution status note:	During the 25th EAC NTBs Forum held on 9- 12 May 2018, URT and Rwanda reported that this issue hadbeen resolved.

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