| Complaint number |
NTB Type
|
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
|
NTB-000-224 |
5.4. Quotas
Policy/Regulatory |
2009-07-28 |
SADC |
Zambia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Import Quotas into SACU member states for sugar |
|
|
Resolution status note:
|
Botswana reported that this is a SACU wide policy decision. |
|
|
NTB-000-168 |
5.1. Quantitative restrictions |
2009-07-27 |
Mauritius: Ministry of Trade |
Malawi |
Resolved
2012-03-30 |
View |
|
Complaint:
|
Import restrictions on sugar |
|
|
Resolution status note:
|
At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted |
|
|
NTB-000-035 |
2.7. International taxes and charges levied on imports and other tariff measures |
2008-12-22 |
Uganda: Ministry of Trade |
Kenya |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Import Tariffs
Kenya complained that Ugandan authorities were utilizing 1994 tariff levels as base year for calculating COMESA discounts. |
|
|
Resolution status note:
|
Uganda reported that she is no longer using 1994 tariff levels as base year for calculations |
|
|
NTB-000-463 |
2.10. Inadequate or unreasonable customs procedures and charges |
2011-09-21 |
Botswana: Sir Seretse Khama International Airport |
Botswana |
Resolved
2012-11-25 |
View |
|
Complaint:
|
Imported whey permeate from the U.S. was charged an import duty amounting to P10 755.90 for goods valued at USD $4 875.00 (approximately P4100). In addition, they refused to recognize the product as being a whey product, which carries a lower rate of duty than the category for which we were charged. The product we were importing, known as Versilac, is a type of whey permeate, being the material passing through the filter used for extracting whey protein from whey. The only dairies producing whey permeate are those producing whey protein concentrate. No dairy in Southern Africa produces either whey protein concentrate or whey permeate. Our only option is to buy imported permeate and concentrate from South African importers, or to import it ourselves. Why should anyone pay a duty amounting to 262% of the value of the goods when similar goods are not produced anywhere in the region? The officers at BURS in Gaborone insisted they were making correct charges and calculations but we were not provided with an analysis, only the receipt we received once we paid the full amount. Our goods had already been at the airport a week trying to sort the issue out. Finally, we were forced to pay as we needed to begin production. |
|
|
Resolution status note:
|
On 25 November 2012, the comlainant reported that the issue was partially resolved a few months later, when the company received a refund for some of the duty charged. BURS acknowledged that they had the wrong duty amount for that classification in their system. It is therefore assumed that the correct duty will now be charged from that time onwards. The company will continue to engage BURS to consider possibility of waiving duty 0n grounds that the product is for use in treatment of acute malnutrion, in other words it is a life-saving product. This NTB is therefore considered resolved. |
|
|
Products:
|
0404.10: Whey and modified whey, whether or not concentrated or containing added sugar or other sweetening matter |
|
|
NTB-000-728 |
2.6. Additional taxes and other charges |
2016-11-01 |
Zambia: Kazungula Ferry |
Botswana |
Resolved
2018-01-25 |
View |
|
Complaint:
|
Importers of beans, ground nuts and sweet potatoes from Zambia into Botswana have complained that they have of late, been charged amount in excess on BWP 1 000 by some Zambian border authority for which receipts are never issued. A number of those complaints have revealed that no receipts were issued to denote what the BWP 1 000 was being paid for. No explanation was also given. These importers have, while in Zambia paid all the charges relating to phytosanitary and other charges for their goods-receipts for such are duly produced.
The additional charge is suspected to be charged without any legal basis from Zambia Government. This additional charge is placing a burden on small traders whose livelihood depends on selling the products in Botswana. |
|
|
Resolution status note:
|
On 25th January 2018, Zambia reported that no Zambian Border Authority Charges this Fee and without receipt for that matter. Border Agencies suspect this could be a case of false representation of a Government agency. The matter will be passed on to security wings for further interrogation. If additional information could be availed to assist in identifying those involved. This NTB is considered resolved. |
|
|
Products:
|
1202.41: Groundnuts, in shell (excl. seed for sowing, roasted or otherwise cooked) |
|
|
NTB-000-339 |
2.13. Issues related to Pre-Shipment Inspections
Policy/Regulatory |
2009-12-10 |
Mozambique: Mozambique Customs |
Mozambique |
Resolved
2010-07-28 |
View |
|
Complaint:
|
Importers of medicine experience delays in clearance because pre-inspection certificates are not issued on time. |
|
|
NTB-000-340 |
2.13. Issues related to Pre-Shipment Inspections |
2009-12-10 |
Mozambique: Mozambique Revenue Authority |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Importers of medicine experience delays in clearance because pre-inspection certificates are not issued on time. |
|
|
NTB-000-341 |
2.3. Issues related to the rules of origin |
2009-12-11 |
Mozambique: Ministry of Health |
Mozambique |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Importers of Medicine experience serious clearance delays because pre -inspection certificate is issued on time. |
|
|
Resolution status note:
|
Mozambique reported that the obligation of pre- inspection in medicine import is not a NTB, because the medicine are listed as positive range of products whose the import process requires pre-shipment inspection and a permit from the Ministry of Health |
|
|
NTB-000-837 |
2.6. Additional taxes and other charges
Policy/Regulatory |
2018-10-23 |
Kenya: Mombasa sea port |
Uganda |
Resolved
2018-11-16 |
View |
|
Complaint:
|
Imposition of withholding tax of 20% on demurrage charges by Kenya. |
|
|
Resolution status note:
|
NTB was resolved during the SCTIFI |
|
|
NTB-000-281 |
5.12. Export restraint arrangements
Policy/Regulatory |
2009-09-08 |
South Africa: Ministry of Trade |
Namibia |
Resolved
2010-11-22 |
View |
|
Complaint:
|
In 2004, the South African authorities introduced a commercial export permit requirement for Namibian grown oysters before these oysters could enter South Africa. In addition, an import permit is required from the South African authorities. The industry views this measure as a punitive trade measure, intended to protect the South African industry. |
|
|
Resolution status note:
|
South Africa reported that the importation and exportation of all products is subject to control measures. This is to ensure that there is compliance with specified environmental legislation and with terms and
conditions of permits and other authorisations issued in terms of that legislation. For more information please contact:
Marine and Coastal Management, Department of Environmental Affairs and Tourism
Tel: 021 402 3911
Fax: 021 402 3367 |
|
|
NTB-000-359 |
2.8. Lengthy and costly customs clearance procedures |
2010-02-10 |
Kenya: Ministry of Home Affairs |
Tanzania |
Resolved
2011-07-28 |
View |
|
Complaint:
|
In Kenya, police can claim that a container is security risk and arrest it until customs people come. |
|
|
Resolution status note:
|
At the NMC meeting held in Nairobi on 29 August 2011, Kenya reported that this was an isolated case which did not repeat. |
|
|
NTB-000-218 |
2.10. Inadequate or unreasonable customs procedures and charges
Policy/Regulatory |
2009-07-27 |
Mozambique: Ministry of Trade |
Zimbabwe |
Resolved
2010-11-22 |
View |
|
Complaint:
|
In Mozambique, any wine consignment which is not escorted by police attracts a US$ 30 fine. It is not clear what the offence is and at what point the police should start escorting the consignments |
|
|
Resolution status note:
|
Mozambique reported that monitoring tax is part of security measures and revenue assurance at risk, there are others situations like this, the most common being the provision of guarantee or security at the starting point of transit. The management system of transit guarantee of SADC, of which Mozambique is a signatory establishes the principle of extra-territorial validity of the warranty |
|
|
NTB-000-249 |
2.8. Lengthy and costly customs clearance procedures |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved
2012-04-26 |
View |
|
Complaint:
|
In Namibia the same information has to be provided and captured more than once in the import and export supply chain, e.g. Namport, Custom & Excise, MoF, MTI, NCCI, Carriers and Agents on exports of salt to West Africa and RSA,. |
|
|
Resolution status note:
|
At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Namibia reported that, a client can obtain an import or export permit in one hour at the Ministry of Trade and Industry if all the required documents are provided. With regard to the export permit the delay comes in when the product is a controlled product where the client is expected to obtain a clearance certificate from the relevant Ministry for tax purposes or when the importing country policies and regulations requires that the imported product be accompanied by authorised documents from the relevant authorities. The meeting accepted Namibia’s submission to resolve this NTB |
|
|
NTB-000-248 |
1.14. Lack of coordination between government institutions |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved
2011-02-08 |
View |
|
Complaint:
|
In Namibia the same information has to be provided and captured more than once in the import and export supply chain, e.g. Namport, Custom & Excise, MoF, MTI, NCCI, Carriers and Agents on imports of fuel from RSA. |
|
|
Resolution status note:
|
This NTB has been resolved |
|
|
NTB-000-247 |
1.14. Lack of coordination between government institutions |
2009-09-08 |
Namibia: Ministry of Trade |
Namibia |
Resolved
2011-05-11 |
View |
|
Complaint:
|
In Namibia the same information has to be provided and captured more than once in the import and export supply chain, e.g. Namport, Custom & Excise, MoF, MTI, NCCI, Carriers and Agents on imports of copper concentrate from DRC and RSA which becomes cumbersome. |
|
|
Resolution status note:
|
Namibia reported that Copper is a controlled product that needs verification to determine the value for tax purposes and subsequent issuance of permit by he Ministry of Trade and Industry. |
|
|
NTB-000-150 |
2.3. Issues related to the rules of origin |
2009-07-27 |
Kenya: Kenya Revenue Authority |
Tanzania |
Resolved
2011-08-29 |
View |
|
Complaint:
|
In some instances, Kenya customs demands that Tanzania exporters wishing to pernetrate the Kenyan market have to produce an EA certificate of origin or alternatively an international certificate of origin. An EA certificate of origin does not exist yet, since the EA countries are using the COMESA certificate of origin until they develope their own. |
|
|
Resolution status note:
|
At the NMC meeting held in Naifrobi on 29 August 2011, Kenya reported that there is an EAC certificate of origin currently issued by Confederation of Tanzania Industries (CTI) . |
|
|
NTB-000-228 |
5.3. Export taxes |
2009-07-28 |
South Africa: Ministry of Trade |
Botswana |
Resolved
2010-11-22 |
View |
|
Complaint:
|
In South Africa, Minister can impose export tax under the Livestock and meat industries Act |
|
|
Resolution status note:
|
South Africa reported that this act is in Botswana not SA. SA has an ‘Animal Health Act and the Meat Safety Act’, there are no export taxes under this act. |
|
|
NTB-000-322 |
7.9. Inadequate trade related infrastructure
Policy/Regulatory |
2009-09-09 |
Seychelles: Victoria International Airport |
Seychelles |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Inadequate cold room facilities at airports. |
|
|
Resolution status note:
|
Seychelles reported that her membership in SADC, signing of the COMESA FTA and Seychelles acceding to the WTO, imports might increase specially for frozen goods. Having adequate cold storage facility at airport and sea port can be considered one future area of development |
|
|
NTB-000-123 |
7.9. Inadequate trade related infrastructure |
2009-07-26 |
Seychelles: Other Seychelles |
South Africa |
Resolved
2010-11-22 |
View |
|
Complaint:
|
Inadequate cold room facilities at ports |
|
|
Resolution status note:
|
Seychelles reported that having adequate cold storage facility at airport and sea port is considered one future area of development. |
|
|
NTB-000-704 |
1.14. Lack of coordination between government institutions |
2016-04-22 |
Uganda: Ministries responsible for Trade in Rwanda, Tanzania and Uganda |
Kenya |
Resolved
2016-12-07 |
View |
|
Complaint:
|
Inadequate or no information on the change of export and import procedures |
|
|
Resolution status note:
|
This NTB was resolved by the meeting of the 22nd NTBs Forum held from 5-7 December 2016. |
|
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