Active complaints

Showing items 81 to 86 of 86
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
Check allUncheck all		 Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status
 Actions
NTB-001-329 5.3. Export taxes 2026-02-20 Ethiopia: Galafi Ethiopia New View
Complaint: The Small scale cross border traders who were able to export different live animals and agricultural products to Djibouti through the Galafi Border are required to pay export tax per head of the livestock at the border. The total export amount allowed in a month is up to USD 1,000 per cross border trader that are found in different parts of the Afar region.
The export tax in Dewele border is not yet implemented and it is considered as a discriminatory compared to the Dewele border of the country. 		 
Products: 0106.13: Live camels and other camelids [Camelidae], 0104.20: Live goats and 0703.10: Fresh or chilled onions and shallots  
NTB-001-330 2.3. Issues related to the rules of origin 2026-03-11 Mozambique: DGA - Mozambique SARS - South Africa Mozambique New View
Complaint: Conferring of origin in a member state on non-originating material. This then affects the issuance of a SADC certificate for the issuing country being Mozambique.

Mozambique customs authority and DGA consider that the process taking place within Mozambique, does not confer origin.

The exact same process carried out in South Africa, receives a SADC certificate from SARS.

SARS as the importing country does not dispute or challenge that the process confers origin and is satisfied that the process under which a SADC certificate is issued, and therefore receives preferential duty in the importing country is sufficient and complies with the SADC trade agreement.

While the SADC agreement, lists simple processes, which do not confer origin, under chapter 63 there is a specific declaration made, where rags is included, before the word, except, and then it lists exceptions. It states that for chapter 63, origin is conferred, the requirement stated is " manufacture from materials of any heading except that of the product"

What is peculiar, is that the issuing country being Mozambique contends the conference of origin, but it has not been raised by the importing country being South Africa.

We know, with absolute certainty, that a SADC for the exact same process is issued by South Africa for exports to Mozambique and to Botswana, and neither of these countries have ever referred them back for investigation or referral on the back of the SADC certificate as is the protocol and possibility if there is a contention. 		 
Progress: On April 15th, 2026, Mozambique focal point reported that they are working with the relevant authorities to provide a response on this matter. Within 10 days, we will update the information.  
Products: 6310.10: Used or new rags, scrap twine, cordage, rope and cables and worn-out articles thereof, of textile materials, sorted  
NTB-001-333 2.3. Issues related to the rules of origin 2026-02-01 Zambia: Chirundu In process View
Complaint: ZIMRA is not clearing the products originated in Zambia using the STR Declaration even the products are under the Common List. The goods are subjected to the submission of Formal Customs Declaration and subject to pay customs duties, instead of granting preferential tariff treatment under the COMESA FTA.  
Products: 2009.12: Orange juice, unfermented, Brix value <= 20 at 20°C, whether or not containing added sugar or other sweetening matter (excl. containing spirit and frozen)  
NTB-001-342 3. Technical barriers to trade (TBT)
B42: TBT regulations on transport and storage 		2023-01-01 Zimbabwe: Kariba COMESA New View
Complaint: Administrative arbitrary ban of buses using Kariba border by ZIMRA AND ZAMBIA REVENUE AUTHORITY previously buses were Administratively suspended to use Kariba border siting strength of the the bridge now it has come with another angle prior to the suspension Kariba border was doing well in terms of facilitating trade for small scale cross border traders  
NTB-001-343 EXCESSIVE SAMPLE COLLECTION WORTH Kshs 1,626,200.64 FROM TRUCKS AT THE BORDER 2025-06-30 Tanzania: Namanga Kenya New View
Complaint: Tanzania excessive sampling being conducted for each truck crossing the border on soap, detergents, vaseline body oil among others. This is resulting in significant and unnecessary costs to the business. Samples picked by the Tanzania authorities as of 31st July 2025, amounting to Kshs 1,626,200.64. The products are already paid for by the client.

We are deeply concerned about the excessive sampling being conducted for each truck crossing the border, as this is resulting in significant and unnecessary costs to the business.

URT to stop collecting the huge samples on each truck crossing the border every day and should mutually recognize the KEBS standardization mark of quality that the products have complied with the standards therefore they should conduct scientific based sampling randomly and continue with market survailance. 		 
NTB-001-344 1.8. Import bans 2025-11-28 Tanzania: TBS Kenya New View
Complaint: Tanzania market access restrictions on Kenyan juice transfered to Tanzania reason being that the juice products contain a combination of sugar and non-nutritive sweeteners.
URT to stop removing Kenya products from the shelves as they have been accredited with the KEBS Smark meaning that the products have complied with the standards requirements.
  
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