Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
NTB-000-975 |
1.8. Import bans |
2020-07-02 |
Kenya: Ministry of Agriculture,Livestock,fisheries and cooperatives |
Uganda |
Resolved 2021-03-18 |
View |
Complaint:
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Kenya banned importation of sugar ,brown sugar and raw cane from Uganda |
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Resolution status note:
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During the NMC meeting that took place in March 2021, the meeting was informed that two bilateral meetings were held with Kenya to discuss among others the NTB on the importation of brown sugar, The Trade Ministers from both sides met and Kenya agreed that the issue will be resolved. Kenya agreed to undertake a verification mission to Uganda. The Mission has not yet taken place but there has been a commendable improvement in the area, where sugar has been allowed into Kenya.
The issue on raw cane was RESOLVED |
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NTB-000-874 |
2.6. Additional taxes and other charges |
2017-05-05 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-11-16 |
View |
Complaint:
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Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted.
It was recommended to geo-map all the transit routes and gazette the Mtera route. The Mtera route was gazetted vide Legal Notice No. 48 of 10th May, 2018.
The NTB was resolved |
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NTB-000-866 |
2.3. Issues related to the rules of origin |
2017-11-17 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-11-16 |
View |
Complaint:
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Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted. It was recommended to geo-map all the transit routes and gazette the Mtera route.
The Mtera route was later on gazetted vide Legal Notice No. 48 of 10th May, 2018. and hence the NTB reswolved. |
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NTB-000-832 |
3. Technical barriers to trade (TBT) B82: Testing requirement |
2018-08-28 |
Kenya: Mombasa sea port |
Mauritius |
Resolved 2019-10-18 |
View |
Complaint:
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All consignments of Sugar are systematically being on hold at customs in Mombasa for analysis though prior to shipment in Mauritius, a Certificate of Analysis is being issued and verified by SGS Mauritius and a Certificate of Conformity is issued by SGS South Africa based on Certificate of Analysis.
Same SGS is a recognized International Standards Body mandated by KEBS, we would like to understand why the sugar are also being analysed before clearance in Mombasa? |
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Resolution status note:
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On 18th October 2019 , Mauritius reported that the Mauritian exporters reported that the consignments were released. We propose that this NTB be marked as resolved. |
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Products:
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1701.14: Raw cane sugar, in solid form, not containing added flavouring or colouring matter (excl. cane sugar of 1701 13) |
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NTB-000-831 |
3. Technical barriers to trade (TBT) B82: Testing requirement |
2018-08-07 |
Kenya: Mombasa sea port |
Mauritius |
Resolved 2019-10-18 |
View |
Complaint:
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Mauritius exports its Brown sugar produced locally to Kenya under EAS specifications which is an EAC standard.
However, we had an issue with one of our consignment with KEBS Samples ref dated 27 th July 2018.
Further to KEBS Laboratory Test Report, the content of Water Insoluble matter is 317 mg/Kg. It is our view that it is impossible to have such an amount in a sugar testing result. The maximum permissible Water Insoluble Matter allowed by KEBS is 250 mg/kg.
The same laboratory testing undertaken by the sugar mill in Mauritius has revealed a Water Insoluble Matter of a content of 33 mg/kg. As a result of this significant difference, the consignment has been blocked at customs in Mombasa since the 7th August 2018 date of Analysis started.
For transparency purposes, our company requests to understand what is the method being used to analyse the Brown Sugar. |
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Resolution status note:
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During the 4th Meeting of COMESA Sub Committee on Trade facilitation held in Nairobi on 17- 19 October 2019 , Kenya and Mauritius reported that the NTB had been resolved . |
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Products:
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1701.14: Raw cane sugar, in solid form, not containing added flavouring or colouring matter (excl. cane sugar of 1701 13) |
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NTB-000-810 |
8.7. Costly Road user charges /fees |
2017-10-02 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-10-31 |
View |
Complaint:
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Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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The Committee on Customs during its meeting in May noted that Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted. It was recommended to geo-map all the transit routes and gazette the Mtera route.
The Mtera route was gazetted vide Legal Notice No. 48 of 10th May, 2018. The Regional Forum on NTBs at its meeting in October, 2018 was informed that Trucks to Kigali are no longer required to have escorts.
The NTB was resolved. |
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NTB-000-800 |
2.3. Issues related to the rules of origin |
2017-11-01 |
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Resolved 2019-10-15 |
View |
Complaint:
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Lack of preferential treatment to Cerelac product manufactured in Kenya and exported into Tanzania on the basis that Kenya via Legal Notice No.EAC/70/2017 was granted stay application of CET in respect to raw sugar.
EAC Legal Notice No.EAC/70/2017 granted Kenya duty remission on raw sugar not a stay. For a company to import, it has to follow due process of gazettement. So far no company has applied, no DRS application received and no company has been gazetted to import raw sugar.
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Resolution status note:
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The Regional Monitoring Committee held on 15th October, 2019 agreed that the NTB was resolved. |
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NTB-000-746 |
2.3. Issues related to the rules of origin |
2017-03-17 |
Kenya: Mombasa sea port |
Mauritius |
Resolved 2019-04-25 |
View |
Complaint:
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Customs in Kenya are not accepting the COMESA certificate of origin which has been issued by the Competent Authority in Mauritius based on the "value addition" rule. While all criteria and conditions have been met to comply with the "value addition" rule, officials from the Kenyan Revenue Authority have blocked the consignments of refined sugar which were duly accompanied by a COMESA certificate of origin. |
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Resolution status note:
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On 12th October 2017, the Mauritius Focal Point reported that, the COMESA Secretariat facilitated a joint on-the-spot investigation between Mauritius and Kenya, carried out on 12-14 June 2017, in Mauritius, to ascertain whether the sugar exported by Mauritius to Kenya meets the origin criteria as set out by the COMESA Protocol of Rules of Origin.
The key findings of the investigation were that the refining of sugar goes beyond the simple mixing of ingredients and that the calculation of value addition was in line with the COMESA Protocol of Origin and therefore the sugar qualified for preferential access. |
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Products:
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1701.99: Cane or beet sugar and chemically pure sucrose, in solid form (excl. cane and beet sugar containing added flavouring or colouring and raw sugar) |
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NTB-000-678 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2011-08-25 |
Egypt: Egyptian Customs Authority - Ministry of Finance |
Kenya |
Resolved 2016-02-08 |
View |
Complaint:
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Non acceptance of COMESA certificates of origin on mill white sugar, LG Electronics (TV sets) originating from Kenya |
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Resolution status note:
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On 8th February 2016 , Focal Point for Egypt reported that the NTB be considered resolved on the basis of a recommendation from a joint visit on the spot verification for Mill White Sugar and LG products (TV Sets) was undertaken that White sugar & LG Electronics (TV sets) qualify for preferential treatment according to COMESA protocol of ROO. |
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NTB-000-590 |
7.1. Arbitrariness |
2013-05-16 |
Mozambique: Delegação Aduaneira de Machipanda (Road) |
South Africa |
Resolved 2014-03-17 |
View |
Complaint:
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This complaint is registered by FESARTA.
UNACCEPTABLE PROCEDURE FOR ESCORTING VEHICLES, BY MOZAMBIQUE CUSTOMS
Mozambique customs at Beira should only require the escorting of vehicles between Beira and Machipanda, and return, under special circumstances, eg abnormal or high value loads. The decision to call for escorts is made by the head of customs in Beira.
However, the escorting process is not efficient and reasonable, viz:
• Escorting is called for randomly and often for trucks carrying normal cargo such as tobacco and sugar
• The escorting fee is high at USD100 per truck
• Delays are caused whilst customs waits for 3 or more trucks to be escorted together. Or they may wait until the next day to suit their convenience
• Often, a customs officer does not even travel with the vehicles, but goes in a separate vehicle to take the documents to the next check point. On occasion, the trucks have to wait at the next check point because the officer is not there with the documents
• It is suggested that the escorting fees are merely split up between the various officers.
Escorting should not be necessary since transit bond guarantees are in place and the route between Beira and Machipanda is simple, direct and short. Furthermore, there are several check points along the route. |
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Resolution status note:
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The Mozambique Revenue Authority clarified that the referred escort fee of USD 100 was illegal. Mozambique Revenue Authority issued the Circular nº09/GD/DRC/2013, of 1st July, that has been published in all customs branches, and also uploaded onto the online system which states in summary that:
• The Fiscal Escort happens only and uniquely in the case of customs transit of high risk merchandise in terms of loss of revenue.
• In this case, Mozambique Revenue Authority will have to support the Escort expenses.
• It is prohibited to collect any values and deductions when this Escort is determined by customs. |
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NTB-000-567 |
1.1. Export subsidies |
2013-02-01 |
Kenya: Namanga |
Zambia |
Resolved 2013-02-27 |
View |
Complaint:
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A consignment of sugar exported from Zambia to Kenya by Zambia Sugar has been delayed at the border for more than 20 days, and still has not been released. The COMESA secretariat has assisted in verifying the Certificate of origin that was apparently the initial reason for the delay. However the sugar has still not been processed for release |
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Resolution status note:
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On 27 February 2013, the Coordinator Border Coordination Management, Kenya Revenue Authority advised that, upon
verification of the certificate of origin, all consignments of sugar exports from Zambia into Kenya were released by 23 February 2013. KRA submitted a status report to the Focal Point, Kenya, indicating specific release dates for individual consignmenet as evidence. |
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NTB-000-401 |
2.8. Lengthy and costly customs clearance procedures Policy/Regulatory |
2011-03-01 |
Mozambique: Customs Authority |
Mozambique |
Resolved 2011-09-29 |
View |
Complaint:
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For certain types of commodity such as cement, maize, and sugar Mozambican Customs requires a customs escort for transit cargo out of Beira Port to the hinterland. The customs escort costs 5,000Mt for between one and five trucks in a convoy. However: customs escorts cannot be arranged ahead of time and can only be arranged on presentation of a full set of completed clearance documents to customs; customs at Beira Port does not operate at weekends meaning that cargo loaded on a Friday afternoon after 3.30pm or over the weekend and requiring an escort must wait until Monday to move. In practice customs does not always have people available to escort convoys meaning that the documents required for clearance are given to the last driver in the convoy and only when this driver reaches the border can all the trucks in the convoy be cleared out of Mozambique |
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Resolution status note:
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At the conusltative meeting held between SADC Secretariat and Mozambique focal points on 19 September 2011, ands subsequent meeting between SADC Secretariat, Cornelder de Mozambique, on 22 September 2011in Beira, Mozambique reported that Customs escorts are properly coordinated such that companies can make arrangements for escorts taking place during weekends well in advance. Customs at Beira have arrangements for availability of customs officer at all times to facilitates escorts. However, all documnetation for weekend escorts must be processed during office hours. |
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NTB-000-224 |
5.4. Quotas Policy/Regulatory |
2009-07-28 |
SADC |
Zambia |
Resolved 2010-11-22 |
View |
Complaint:
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Import Quotas into SACU member states for sugar |
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Resolution status note:
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Botswana reported that this is a SACU wide policy decision. |
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NTB-000-185 |
5.4. Quotas |
2009-07-27 |
South Africa: Ministry of Trade |
Malawi |
Resolved 2010-11-22 |
View |
Complaint:
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Annual quota allocations for sugar into SACU |
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Resolution status note:
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South Africa report3ed that Quota allocations have been agreed to on the Sugar Protocol which is also part of the SADC Protocol on Trade |
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NTB-000-175 |
1.1. Export subsidies B6: Product identity requirement |
2009-07-27 |
Zambia: Bureau of Standards |
Malawi |
Resolved 2011-03-04 |
View |
Complaint:
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Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A. |
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Resolution status note:
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Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.
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NTB-000-175 |
1.1. Export subsidies B6: Product identity requirement |
2009-07-27 |
Zambia: Bureau of Standards |
Malawi |
Resolved 2011-03-04 |
View |
Complaint:
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Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A. |
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Resolution status note:
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Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A. |
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NTB-000-168 |
5.1. Quantitative restrictions |
2009-07-27 |
Mauritius: Ministry of Trade |
Malawi |
Resolved 2012-03-30 |
View |
Complaint:
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Import restrictions on sugar |
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Resolution status note:
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At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted |
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NTB-000-141 |
5.3. Export taxes |
2009-07-27 |
Mauritius: Ministry of Trade |
South Africa |
Resolved 2010-11-22 |
View |
Complaint:
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Mauritius charges an export tax on sugar |
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Resolution status note:
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Mauritius reported that taxes were eliminated in 2004 |
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NTB-000-126 |
1.2. Government monopoly in export/import Policy/Regulatory |
2009-07-26 |
Eswatini: Ministry of Trade |
Eswatini |
Resolved 2010-11-22 |
View |
Complaint:
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Single channel marketing for sugar and sugar products. |
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Resolution status note:
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Swaziland reported that the status quo remains because the Sugar Act has not been reviewed. |
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NTB-000-071 |
1.2. Government monopoly in export/import Policy/Regulatory |
2009-07-23 |
South Africa: Ministry of Trade |
South Africa |
Resolved 2010-11-22 |
View |
Complaint:
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Raw sugar can only be exported through a single channel |
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Resolution status note:
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South Africa reported that all excess raw sugar is exported by SASA on behalf of producers simply to safeguard on logistical costs etc to minimize the distortive effects of the world market. The manner in which it is done in SA does not conform to what is normally referred to as single channel - the implications of single channel can be much broader. |
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