| Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
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NTB-000-808 |
2.3. Issues related to the rules of origin |
2017-06-01 |
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Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of preferential treatment of Edible Oil and products manufactured in Kenya by all edible oil manufacturers in Kenya when exported to Tanzania. The products are being subjected to full CET duties by Rwanda and Tanzania. |
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Resolution status note:
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The SCTIFI in November, 2018 was informed that where the certificate of origin is queried, goods should not be stopped from moving but the custom administration should call for a bond as security of the goods until the verification exercise is complete.
Tanzania reported that she complied with the recommendations of the Verification except for products under Rule 11 (Separation of materials) of the EAC Rules of Origin.
Kenya reported that the NTB for Lubricants & edible oils has been resolved. |
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NTB-000-810 |
8.7. Costly Road user charges /fees |
2017-10-02 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-10-31 |
View |
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Complaint:
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Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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The Committee on Customs during its meeting in May noted that Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted. It was recommended to geo-map all the transit routes and gazette the Mtera route.
The Mtera route was gazetted vide Legal Notice No. 48 of 10th May, 2018. The Regional Forum on NTBs at its meeting in October, 2018 was informed that Trucks to Kigali are no longer required to have escorts.
The NTB was resolved. |
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NTB-000-812 |
8.2. Administrative (Border Operating Hours, delays at border posts, etc.) |
2017-11-17 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
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Delays in releasing trucks at Tunduma & Rusumo border post by Tanzania Revenue Authority (TRA) as a result of manual lodging of import documents |
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Resolution status note:
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The NTB was resolved during the meeting of SCTIFI of 16th November,2018 |
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NTB-000-816 |
1.1. Export subsidies |
2018-03-01 |
Tanzania: Tanzania Revenue Authorities |
Kenya |
Resolved 2019-10-15 |
View |
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Complaint:
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LACK OF PREFERENTIAL TREATMENT CONFECTIONERY PRODUCTS FROM KENYA BY TANZANIA |
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Resolution status note:
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During the Regional Monitoring Committee held on 14th October, 2019 Tanzania has implemented the recommendations of the verification mission on confectionaries. Hence the NTB is resolved. |
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NTB-000-835 |
8.1. Government Policy and regulations Policy/Regulatory |
2018-01-19 |
Tanzania: Namanga |
Kenya |
Resolved 2019-05-03 |
View |
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Complaint:
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KNCCI as a business membership organization, is in receipt of complaints that the chemical sector is being requested by the United Republic of Tanzania to:
1. Pay Tshs 90,000 equivalent to Kshs 4,500 annually for the Government Chemical Laboratory Transport Permit to allow them to transport their chemical products to their customers. The permit takes about 3 weeks for it to be approved
2. Register the companies in Tanzania and to use Tanzanian registered Vehicles instead of Kenyan registered vehicles to transport their products to the customers
The above is in addition to the import tax that the companies pay hence it is felt that these are additional costs being levied on the manufacturers/exporters |
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Resolution status note:
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anzania informed the Regional Monitoring Committee on 3rd May, 2019 that:
1. According to the EAC vehicle load Act 2016, the permit is mandatory and hence is not an NTB.
2. The permit is now issued immediatly and is online since 1st April, 2019 www.portal.gcla.go.tz; www.gcla.go.tz
3. Registration of the transporter is mandatory in Tanzania due to the sensitivity of the goods and public health. This is a regional and international requirement.
4. GCLA does not require other Partner States to use Tanzania registered vehicles when transporting chemicals into Tanzania. It is the Company that needs to be registered by GCLA.
The meeting agreed that all Partner States should sensitze their business community on the requirements for the transportation and handling of Chemicals in region in accordance with Regional and International Laws.
The NTB was resolved. |
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NTB-000-836 |
2.6. Additional taxes and other charges Policy/Regulatory |
2018-10-26 |
Tanzania: Tanzania Dairy Board |
Rwanda |
Resolved 2023-02-20 |
View |
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Complaint:
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Milk exported to Tanzania attracts numerous charges collected by different institutions including Tanzania Bureau of Standards, Tanzania Foods and Drugs Authority and Tanzania Dairy Board.
Also, to import a kilogramme of milk in Tanzania, under the newly signed Animal Diseases and Animal Products Movement Control Regulations published on 31st August 2018 (Government Notice No 476) and which entered into force on 1st October 2018, Tanzania now requires to pay Tsh 2,000 on milk imported from outside the country from Tsh150. This is a 1,233% increase (https://allafrica.com/stories/201810030671.html ).
This is a total ban since milk imported cannot compete with the local one. |
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Resolution status note:
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URT reported to the regional meeting that TFDA does not exist, TBS and TMDA do not charge. Hence the issue of numerous charges is resolved. The Tanzania Dairy Board Charges have been revised from 2,000 to 1,000 through Government Notice number 478 of July 2022. The remaining charge is part of the ongoing process of harmonization of fees, levies, and charges. Hence the meeting agreed that the NTB is resolved. |
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NTB-000-840 |
2.3. Issues related to the rules of origin |
2018-09-06 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania not granting preferential tariff treatment and non-recognition of EAC Certificate of Origin issued by KRA to leaf springs. |
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Resolution status note:
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Kenya reported during the 25th EAC Regional Forum on NTBs that it was Resolved |
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NTB-000-843 |
2.3. Issues related to the rules of origin |
2018-09-12 |
Kenya: |
Tanzania |
Resolved 2018-11-16 |
View |
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Complaint:
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KRA does not give preferential treatment for Azam energy drink exported by bakressa company and has uplifted invoice from USD 3.97 to 5.04 for Azam drink juice products. KRA has uplifted the invoice per carton of Azam drink juice products of Azam Bakhresa Group. KRA restricted 2 trucks that carried 50 tons of Azam Energy Drink to enter Kenya from Tanzania. KRA restricted the trucks until they paid extra tax for each carton from USD 3.97 to USD 5.04. The uplifting of the invoice value happened after the customer had already paid all taxes for KRA by using value of USD 3.97. |
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Resolution status note:
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During the Meeting, URT reported that this NTB was not resolved. |
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NTB-000-845 |
8.4. Transport related corruption |
2018-09-03 |
Tanzania: Rusumo |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania has introduced an escort fee imposed by TRA from Dar Es Salaam to Rusumo. |
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Resolution status note:
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Tanzania reported that this NTB was resolved through administrative procedures. |
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NTB-000-846 |
7.5. Lengthy procedures |
2018-09-06 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania registers Kenya Trucks carrying transit goods. |
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Resolution status note:
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Tanzania informed the meeting that it is not a new registration but recording them in the system for the purpose of the SCT. This is done annually and is free. URT informed the Meeting that this is declaration and recording of trucks but not registration.
The NTB was resolved |
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NTB-000-851 |
1.4. Preference given to domestic bidders/suppliers |
2018-08-09 |
Tanzania: Ministry of Livestock |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Discrimination of beef products by Tanzania where Tanzanians are advised to source beef locally. |
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Resolution status note:
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Tanzania informed the SCTIF meeting that the importer was advised and was given an import permit.
The Meeting agreed that this NTB is resolved. |
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NTB-000-852 |
2.6. Additional taxes and other charges |
2018-07-05 |
Tanzania: Ministry of LiveStock |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Increase of Import and Export fees on animal and animal products by Tanzania. Tanzania has amended the “Animals & Animal Products Movement Control (Amended) Regulations, 2018” that has increased the charges. |
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Resolution status note:
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The CoC guided that:-
Refer the imposition of additional levies under the animal diseases (Livestock Markets) Regulations, 2018 by URT under Government Notice 476 of 31st August 2018 to SCTIFI.
The Secretariat guided that where national laws impose levies on imports and exports, this should not apply to goods originating within the EAC.
URT informed the meeting that such charges exist in other Partner States.
The SCTIFI meeting agreedthat this guidance should therefore be applicable to all Partner States.
The matter was resolved. |
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NTB-000-857 |
8.3. Immigration requirements (Visa, travel permit) |
2018-10-01 |
Tanzania: Kilambo |
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Resolved 2023-02-20 |
View |
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Complaint:
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Tanzania charging of Business Visa of USD 250 to EAC business persons entering URT charged as Certificate of Temporary Assignment (CTA) at all borders |
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Resolution status note:
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The regulations went through the legal draftspersons. They decided to do away with having Regulations as this was not provided for under the CMP. However, some of the provisions that were in the Regulations were included in the revised EAC Schedule on Progressive Liberalization of Services. This includes the provision on the Removal of Barriers to Trade in Services. With this, all barriers under Trade in Services will be progressively removed as per the EAC Schedule. Hence the meeting agreed to resolve this NTB as it has been taken care of in the Schedule. |
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NTB-000-858 |
7.5. Lengthy procedures |
2018-09-19 |
EAC |
Uganda |
Resolved 2019-04-26 |
View |
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Complaint:
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Denial, Delays and Mis-handling of Uganda beverages especially soft drinks and Bella wines entering Burundi, Tanzania, Kenya and Rwanda markets. Customs Officials usually delay clearing of Uganda soft drinks and Bella wines manufactured in Uganda entering Burundi and Rwanda without any justification thus causing damages and losses. |
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Resolution status note:
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During the 27th NTBs Forum held from26th April - 4th May 2019 Rwanda and Uganda reported that this problem has been resolved |
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NTB-000-860 |
2.3. Issues related to the rules of origin |
2017-05-05 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Tanzania |
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Resolution status note:
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During the bilateral meeting that took place in January, 2018, the two Partner States agreed as follows:
i) Kenya will review the Stay of Application with the view of terminating it by end of June 2018.
ii) The United Republic of Tanzania will review the decision to place tariffs on Kenyan textiles with view of giving relief to manufacturers operating outside EPZ by 30th June 2018.
The stay of application by Kenya ended on 30th June, 2018 and there was no extension for the same. Republic of Kenya through her letter ref.EAC/5/16/3/Vol.9(130) dated 22nd August, 2018 reported that United Repubic of Tanzania is denying preferential tariff treatment on textiles.
The issue was resolved by the Customs Committee. |
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NTB-000-861 |
2.3. Issues related to the rules of origin |
2017-05-05 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Tanzania |
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Resolution status note:
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During the bilateral meeting that took place in January, 2018, the two Partner States agreed as follows:
i) Kenya will review the Stay of Application with the view of terminating it by end of June 2018.
ii) The United Republic of Tanzania will review the decision to place tariffs on Kenyan textiles with view of giving relief to manufacturers operating outside EPZ by 30th June 2018.
The stay of application by Kenya ended on 30th June, 2018 and there was no extension for the same. Republic of Kenya through her letter ref.EAC/5/16/3/Vol.9(130) dated 22nd August, 2018 reported that United Repubic of Tanzania is denying preferential tariff treatment on textiles.
The issue was resolved by CoC |
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NTB-000-866 |
2.3. Issues related to the rules of origin |
2017-11-17 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
|
Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted. It was recommended to geo-map all the transit routes and gazette the Mtera route.
The Mtera route was later on gazetted vide Legal Notice No. 48 of 10th May, 2018. and hence the NTB reswolved. |
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NTB-000-872 |
2.3. Issues related to the rules of origin |
2017-05-05 |
Seychelles: TRA |
Kenya |
Resolved 2018-05-16 |
View |
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Complaint:
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Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Tanzania. |
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Resolution status note:
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During the bilateral meeting that took place in January, 2018, the two Partner States agreed as follows:
i) Kenya will review the Stay of Application with the view of terminating it by end of June 2018.
ii) The United Republic of Tanzania will review the decision to place tariffs on Kenyan textiles with view of giving relief to manufacturers operating outside EPZ by 30th June 2018.
The stay of application by Kenya ended on 30th June, 2018 and there was no extension for the same. Republic of Kenya through her letter ref.EAC/5/16/3/Vol.9(130) dated 22nd August, 2018 reported that United Repubic of Tanzania is denying preferential tariff treatment on textiles.
Tanzania reported that the issue was resolved by the CoC. |
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NTB-000-873 |
2.3. Issues related to the rules of origin |
2017-05-05 |
Tanzania: TRA |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania Denial of Preferential Tariff Treatment on Printed Labels exported from Kenya.
Tanzania does not offer Preferential Tariff Treatment on Printed Labels transfered from from Kenya.
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Resolution status note:
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The issue happened in February, 2018. Tanzania indicated that there was an issue on RoO and required verification. Kenya reported that there was an error on one of the CoO and thus caused the doubt on the RoO. Tanzania has not initiated verification procedures to-date.The EAC Secretariat received communication from Kenya with evidence that Tanzania still charges duty. The issue was resolved during Committee on Customs. |
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NTB-000-874 |
2.6. Additional taxes and other charges |
2017-05-05 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
|
Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted.
It was recommended to geo-map all the transit routes and gazette the Mtera route. The Mtera route was gazetted vide Legal Notice No. 48 of 10th May, 2018.
The NTB was resolved |
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