| Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
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NTB-000-445 |
2.8. Lengthy and costly customs clearance procedures |
2011-09-02 |
Burundi: Revenue Authority |
Tanzania |
Resolved 2012-04-26 |
View |
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Complaint:
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Burundi customs system does not interface within the customs’ systems in the Revenue Authorities in Partner States |
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Resolution status note:
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Burundi and Rwanda NMC consultations held during the 3rd meeting of the Tripartite NTBs Focal Points and NMC Chairs in Dar-es-salaam on 19-20 April 2012 concluded that the issue had been resolved after Rwanda bureau of standards recognised that Burundi water meets international standards. |
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NTB-000-791 |
8.6. Vehicle standards Policy/Regulatory |
2017-11-10 |
Botswana: Kazungula Road |
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Resolved 2018-04-10 |
View |
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Complaint:
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Botswana requires that transporters get exemption permits issued either in Francistown or Gaborone, the same original permits must then be couriered to Kazungula where the permit then must be presented to the Kazungula PTC for authorisation and stamping, then to the Botswana Power Corporation for authorisation and stamping, only then can the truck proceed to Kazungula weighbridge and present the permit and be inspected and weighed.These permits are only valid for 7 days so the window in which to use the same permit is very narrow, especially since there are sometimes issues where Zambia Revenue Authority Asycuda system experiences failures and down time.
Further, Transporters are required to put up abnormal signs and red flags on the trucks before they can be released by the Kazungula weighbridge staff. The weighbridge does not permit trucks with over 4.3 Metres high is not permit and yet most of the trailers which the transporters run are just under 4.4 Meters high with a High Cube container on board.
There are no bridges or low power lines, to which a High cube container with a height of 4.6 Metres , would pose a threat to on the entire route from Zambia through Botswana and South Africa .
This is another one of many hurdles being put in the road which is increasing the costs of regional trade and is yet another barrier to trade on our corridor to South Africa. |
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Resolution status note:
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On 10th April 2018 , Botswana Focal Point reported that Botswana is in compliance with the Regional Standard Dimensions of Vehicles in all its aspects; and specifically the 4.3m overall height.
Exemption permits for over height vehicles is issued from two (2) central locations i.e. Gaborone and Francistown. However Botswana has eased the problem on transporters by issuing Annual exemptions which means the transporter need only to apply once in a year for his Fleet crossing into Botswana. The exemption has no limitations on the number of trips the transporter undertakes nor when the trips are made. The frequent users of the corridor are at liberty to apply for a one year permit.
Transporters are expected to apply for the permit either through their representatives or agents well in advance to enable Department of Roads to process the permit on time. Copies are sent to all the weighbridges along the route that the truck will follow.For safety purposes abnormal signs and red flags are supposed to be mounted on the vehicles before they are allowed onto the public road. |
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NTB-000-347 |
5.1. Quantitative restrictions |
2010-02-09 |
Botswana: Ministry of Agriculture |
Botswana |
Resolved 2010-11-29 |
View |
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Complaint:
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Botswana regulates importation of grains |
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Resolution status note:
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Botswana reported that it has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation. |
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NTB-000-348 |
5.1. Quantitative restrictions |
2010-02-09 |
Botswana: Ministry of Trade |
Botswana |
Resolved 2011-07-22 |
View |
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Complaint:
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Botswana regulates importation and pricing of petroleum products |
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Resolution status note:
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Botswana reported that petroleum products are not regulated |
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NTB-000-348 |
5.1. Quantitative restrictions |
2010-02-09 |
Botswana: Ministry of Trade |
Botswana |
Resolved 2011-07-22 |
View |
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Complaint:
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Botswana regulates importation and pricing of petroleum products |
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Resolution status note:
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On 22 July 2011, Botswana reported that petroleum products are not regulated |
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NTB-000-135 |
2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory |
2009-07-27 |
Botswana: Ministry of Agriculture |
South Africa |
Resolved 2012-05-03 |
View |
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Complaint:
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Botswana imposes ad- hoc import levies on fresh produce |
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Resolution status note:
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Botswana reported that the levies are no longer obtaining |
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NTB-000-135 |
2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory |
2009-07-27 |
Botswana: Ministry of Agriculture |
South Africa |
Resolved 2012-05-03 |
View |
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Complaint:
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Botswana imposes ad- hoc import levies on fresh produce |
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Resolution status note:
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Botswana indicated that she did not charge levies but closed borders whenever local produce was enough to supply local demand. The Ministry of Agriculture has advised that the dates for border closure and opening are set by a committee composed of traders and producers. The Ministry notes that sufficient time is allowed for traders to notify their external suppliers on time. While the study on Agricultural NTBs recommended gradual elimination of some NTBs, it recommended that others could only be eliminated after provision of adequate alternative support systems. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration |
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NTB-000-104 |
2.7. International taxes and charges levied on imports and other tariff measures |
2009-07-26 |
Botswana: Ministry of Agriculture |
South Africa |
Resolved 2011-01-10 |
View |
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Complaint:
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Botswana imposed 15% levy on wheat imports |
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Resolution status note:
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Botswana advised that she does not impose levy on wheat imports. |
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NTB-000-099 |
1.2. Government monopoly in export/import |
2009-07-26 |
Botswana: Ministry of Trade |
South Africa |
Resolved 2010-11-22 |
View |
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Complaint:
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Botswana has single marketing channel for maize |
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Resolution status note:
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Botswana reported that she has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation. |
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NTB-000-098 |
1.2. Government monopoly in export/import |
2009-07-26 |
Botswana: Ministry of Trade |
South Africa |
Resolved 2010-11-22 |
View |
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Complaint:
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Botswana has single marketing channel for dairy |
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Resolution status note:
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Botswana reported that there is free entry of other players. It is not restrictive |
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NTB-000-096 |
1.2. Government monopoly in export/import |
2009-07-26 |
Botswana: Ministry of Trade |
South Africa |
Resolved 2010-11-22 |
View |
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Complaint:
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Botswana has single channeling marketing for wheat. |
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Resolution status note:
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Botswana reported that she does not have a single marketing channel for wheat. |
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NTB-000-097 |
1.2. Government monopoly in export/import Policy/Regulatory |
2009-07-26 |
Botswana: Ministry of Trade |
South Africa |
Resolved 2020-03-13 |
View |
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Complaint:
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Botswana has a single channel marketing for meat. |
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Resolution status note:
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Botswana reported that the BMC Act is under review by Ministry of Agriculture to allow entry of other players. |
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NTB-000-097 |
1.2. Government monopoly in export/import Policy/Regulatory |
2009-07-26 |
Botswana: Ministry of Trade |
South Africa |
Resolved 2020-03-13 |
View |
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Complaint:
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Botswana has a single channel marketing for meat. |
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Resolution status note:
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On 13 March 2020, Botswana Focal Point reported that the Botswana Ministry of Agricultural Development and Food Security was in the process of establishing a meat regulator that will oversee import and export of meat products including beef. A regulation was issued late 2019 repealing the clause on the Botswana Meat Commission (BMC) Act that gave BMC the mandate as the sole exporter of cattle and its edible products, and instead mandated the Minister of Agricultural Development and Food Security to consider applications for any person wishing to export beef and its products. |
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NTB-001-065 |
5.3. Export taxes |
2022-04-01 |
Botswana: Ministry of Finance |
South Africa |
Resolved 2023-10-05 |
View |
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Complaint:
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Botswana government is about to introduce the Tax Stamps on all imported products and that would affect the South African Wine Industry. The Tax Stamp imposition has been confirmed by the Botswana Minister of Finance and they have appointed the Service Provide that would conduct a Research. |
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Resolution status note:
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The NTB BW NCP has provided the legal instruments gazetted by the BW Government on the matter. |
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NTB-000-115 |
8.7. Costly Road user charges /fees Policy/Regulatory |
2009-07-26 |
Botswana: Ministry of Transport |
South Africa |
Resolved 2011-01-10 |
View |
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Complaint:
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Botswana charges very high road levies. |
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Resolution status note:
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Botswana reported that Botswana charges road levies on entry to Botswana at the border only. Road levies are used for road maintenance in Botswana, and are only paid once at entry point. |
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NTB-000-460 |
6.1. Prior import deposits and subsidies Policy/Regulatory |
2011-06-06 |
Botswana: BURS |
Botswana |
Resolved 2013-05-23 |
View |
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Complaint:
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Botswana BURS requires a deposit to be lodged with them prior to allowing any goods, being imported into Botswana, to cross the border. They will not accept a small deposit - enough to cover the VAT charges on the goods in question - they require a standard amount of P25 000. The only way to avoid paying this deposit is to meet the goods at the border and pay the amount which has been determined as owing that very day. It can be very difficult to meet trucks coming from Johannesburg at the border, particularly if you don't stay in Gaborone where most of the trucks cross. This results in many additional costs being incurred by the importer and can result in goods being returned to South Africa at the importers expense. For small consignments, where the VAT owed is only a few hundred Pula, more money can be spent on trying to get to Gaborone, at the right time (which often changes) in order to meet the truck and make the VAT payment, than the VAT amount itself. Perishable food products, if they need to be returned, are often lost completely resulting in major losses. |
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Resolution status note:
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At the 11th meeting of the SADC Sub -Committee on Trade Facilitation held on 23 May 2013 in Gaborone, Botswana Unified Revenue Services (BURS) confirmed the following 3 available alternatives which enabled traders to pay for VAT/Duties without being at the point of entry so as to grant entry of goods:
i) Apply for gross payment account; through this account, the applicant is able to deposit funds into the account in which payable VAT/duties will be debited upon any importation of goods
ii) Apply for deferred account; this account enables importers to import goods and pay the accrued VAT/duties at the end of the each month (as explained on the NTB status notes initially afforded to you).
iii) Cash payment can be made at any BURS office countrywide after which that particular office will immediately liaise with the office at the point of entry of the imported |
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Products:
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2008.11: Groundnuts, prepared or preserved (excl. preserved with sugar) |
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NTB-000-727 |
4. Sanitary & phyto-sanitary (SPS) measures A53: Fumigation |
2016-12-01 |
Botswana: Kazungula Ferry |
Zambia |
Resolved 2017-05-18 |
View |
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Complaint:
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Botswana border officials demand fumigation certificate for molasses. To my knowledge, foodstuffs like molasses cannot be fumigated and on the Botswana import permits (plant protection), this is not among the requirements. This leads to delays, additional costs (e.g demurrage), possible loss of business and risk of product going bad. |
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Resolution status note:
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During the the 15th meeting of the SADC Sub Committee on Trade Facilitation held on 17- 18 May 2017, Botswana reported that Sanitary import permit is required only for molasses meal. No Sanitary or Phytosanitary import permit is required for liquid molasses and molasses powder and therefore no fumigation certificate is needed for molasses. According to the conditions set as per the Sanitary import permit, imported molasses has to be free of protein of animal origin and not contain any prohibited substances such as growth hormones. Officials from Botswana and Zambia have had a bilateral meeting and the issue has been addressed. |
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NTB-000-698 |
2.14. Other Policy/Regulatory |
2014-07-23 |
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Resolved 2017-05-06 |
View |
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Complaint:
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Border management institutions’ working hours are not harmonized. |
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Resolution status note:
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At the 23rd EAC NTBs Forum held from 4- 6 May 2017, Partner States reported that the border operating hours had been harmonised |
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NTB-000-167 |
7.9. Inadequate trade related infrastructure |
2009-07-27 |
Malawi: Malawi Revenue Authority |
Malawi |
Resolved 2010-07-22 |
View |
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Complaint:
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Border delays including irregular border hours |
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Resolution status note:
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Malawi reported that border operating hours are now harmonized and synchronized across borders in Malawi. Malawi now moving to 24hrs. |
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NTB-000-230 |
2.8. Lengthy and costly customs clearance procedures |
2009-07-28 |
Namibia: Namibia Revenue Authority |
Namibia |
Resolved 2011-03-09 |
View |
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Complaint:
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Border delays due to documentation and customs procedures. |
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Resolution status note:
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Namibia reported that the Ministry of Finance have so far appointed 61 entry level staff and interviews are still ongoing senior positions up to April 2011
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