Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 441 to 460 of 798

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-446	8.7. Costly Road user charges /fees	2011-09-03	EAC	Kenya	Resolved 2015-09-24	View
Complaint:	Port Charges are not harmonized. Port charges should be benchmarked with international port charges
Resolution status note:	Kenya and URT submitted the Port procedures manual to the EAC Secretariat.
NTB-000-445	2.8. Lengthy and costly customs clearance procedures	2011-09-02	Burundi: Revenue Authority	Tanzania	Resolved 2012-04-26	View
Complaint:	Burundi customs system does not interface within the customs’ systems in the Revenue Authorities in Partner States
Resolution status note:	Burundi and Rwanda NMC consultations held during the 3rd meeting of the Tripartite NTBs Focal Points and NMC Chairs in Dar-es-salaam on 19-20 April 2012 concluded that the issue had been resolved after Rwanda bureau of standards recognised that Burundi water meets international standards.
NTB-000-444	1.1. Export subsidies A83: Certification requirement Policy/Regulatory	2011-09-02	Kenya: Ministry of Agriculture	Uganda	Resolved 2014-12-11	View
Complaint:	Non recognition by Kenya for SPS certificates issued by Uganda for tea destined for Mombasa action.
Resolution status note:	At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, Kenya reported that the requirement would be abolished. Kenya reported that tea destined for auction at Mombasa for export must be warehoused in a bonded Customs warehouse (Transit Go down) of their choice. This NTB is therefore resolved
NTB-000-443	5.5. Import licensing requirements Policy/Regulatory	2011-07-14	Kenya: Malaba	Uganda	Resolved 2016-06-30	View
Complaint:	Kenya Charges a plant import permit (PIP) at Malaba on Ugandan tea destined for auction at Mombasa
Resolution status note:	Uganda reported that the NTB was resolved
NTB-000-442	7.8. Consular and Immigration Issues	2011-09-03	Kenya: Immigration Department	Rwanda	Resolved 2014-12-11	View
Complaint:	Lengthy procedures for issuing work permits by Kenya, Uganda and Tanzania Immigration departments.As per BCI 2008 ,business take between 1-5 months to acquire work permits for workers sourced from another EAC country.Businesses are forced to employ locals who may lack required skills.
Resolution status note:	At the 16th EAC regional forum on non tariff barriers held in Kigali in December 2014, EAC Secretariat reported that the Kenya had abolished this requirement. This NTB is therefore resolved
NTB-000-438	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-16	EAC	Kenya	Resolved 2016-06-30	View
Complaint:	Numerous institutions involved in testing goods in the EAC partner states.
Resolution status note:	There is collaboration among testing agencies
NTB-000-437	8.8. Issues related to transit	2010-05-12	EAC	Kenya	Resolved 2015-09-24	View
Complaint:	Delays in transit bonds cancellation by EAC partner states
Resolution status note:	Now with the introduction of the Single Customs Territory using a single bond from the port up to final destination, the issue has been addressed.
NTB-000-436	2.14. Other	2009-04-16	EAC	Kenya	Resolved 2014-12-11	View
Complaint:	There is lack of harmonized procedures manual for the EAC partner states.
Resolution status note:	At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that the EAC harmonized procedures manual was adopted by the Council in 2012. This NTB is therefore resolved
NTB-000-435	2.14. Other	2010-09-16	EAC	Kenya	Resolved 2014-12-11	View
Complaint:	Lack of implementation of EAC harmonized documents by partner states.
Resolution status note:	At the 16th NTBs forum held in Kigali in December 2014, EAC Secretariat reported that Partner States are now using EAC harmonized documents. This NTB is therefore resolved
NTB-000-434	2.3. Issues related to the rules of origin	2010-04-15	Madagascar: Customs	Mauritius	Resolved 2015-12-16	View
Complaint:	Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar
Resolution status note:	During the 27th COMESA TC Committee in August 2011, the COMESA Secretariat was directed to liaise with Madagascar to implement the Council decision taken at its 29th Meeting in Lusaka to provide justification for refusing the COMESA Certificate. Currently, Mopirove is exporting without difficulty . However an official decision is yet to be communicated to mauritius to avoid the risk that Madagascar Customs can refuse the COMESA Certificate of Origin from Mauritius
Products:	3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products
NTB-000-434	2.3. Issues related to the rules of origin	2010-04-15	Madagascar: Customs	Mauritius	Resolved 2015-12-16	View
Complaint:	Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar
Resolution status note:	The two parties agreed that the issue does not constitute an NTB because the soap exported by Mauritius to Madagascar enters duty free therefore its not a NTB. This matter is therefore resolved . Madagascar requested the Secretariat to organise . Mauritius confirmed that Exports are no longer subjects to verification on RoO.
Products:	3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products
NTB-000-434	2.3. Issues related to the rules of origin	2010-04-15	Madagascar: Customs	Mauritius	Resolved 2015-12-16	View
Complaint:	Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar
Resolution status note:	During the COMESA NTBs Focal Points meeting held in August 2016, Madagascar and Mauritius informed the meeting that this NTB had been resolved in line with the decision of the 28th COMESA Council of Ministers
Products:	3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products
NTB-000-432	2.3. Issues related to the rules of origin	2010-09-01	Zimbabwe: Beitbridge	Eswatini	Resolved 2016-03-24	View
Complaint:	Zimbabwe Revenue Authority (ZIMRA) is charging duty on of fridges and freezers manufactured in Swaziland and exported into Zimbabwe under the FTA preferential trade regime querying the originating status.
Resolution status note:	On 24th March 2016, Zimbabwe Focl Point reported that a joint verification mission on the Palfridge case was carried out during the period 19 to 21 January 2016 in Swaziland between the Swaziland Revenue Authority (SRA) and the Zimbabwe Revenue Authority (ZIMRA). In attendance was the COMESA Secretariat and representatives from the Ministries responsible for Trade from the two countries. After deliberations and tests carried out SRA and ZIMRA agreed that he fridges and freezers are listed as goods of economic importance to Swaziland and should acquire a minimum value addition of 25% for them to qualify under COMESA preferential treatment. The freezers and fridges qualify as originating from Swaziland under COMESA as they acquired a minimum value addition of 25% should therefore be accorded preferential treatment when imported into Zimbabwe
Products:	8418.50: Furniture "chests, cabinets, display counters, show-cases and the like" for storage and display, incorporating refrigerating or freezing equipment (excl. combined refrigerator-freezers with separate external doors, household refrigerators and freezers of
NTB-000-431	2.3. Issues related to the rules of origin	2010-08-31	Tanzania: Namanga	Kenya	Resolved 2013-04-10	View
Complaint:	Tanzania is charging 25 percent duty on Kenya exports of self adhesive tapes despite the fact having EAC certificate of origin
Resolution status note:	At the Tripartite NTBs Online Reporting, Monitoring and Eliminating Mechanism Meeting to Launch the SMS Reporting Tool held from 9-10 April 2013 in Lusaka, Zambia, Tanzania reported that a verification mission to authenticate whether the products conform to the Rules of Origin was undertaken and the NTB had been resolved.
Products:	3919.10: Self-adhesive plates, sheets, film, foil, tape, strip and other flat shapes, of plastics, in rolls <= 20 cm wide
NTB-000-430	2.3. Issues related to the rules of origin	2011-08-23	Tanzania: Lungalunga	Kenya	Resolved 2013-10-17	View
Complaint:	plastic bags doubted as to the rule of origin despite the existence of rule of origin certificate
Resolution status note:	At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, the EAC secretariat reported that a report of the verification mission was considered by the meeting of SCTIFI following which , letters were sent out to Partner States and revenue authorities informing them that plastic products are supposed to benefit from preferential treatment.
NTB-000-428	2.3. Issues related to the rules of origin	2011-08-01	Tanzania: Mbeya	Kenya	Resolved 2013-10-17	View
Complaint:	EXPORT OF PLASTIC FROM KENYA TO TANZANIA ARE SUBJECTED TO 25% DUTY
Resolution status note:	At the 12th Regional Forum on NTBs held from 14th – 17th, October 2013, at EAC Headquarters, Arusha, Tanzania, the EAC secretariat reported that a report of the verification mission was considered by the meeting of SCTIFI following which , letters were sent out to Partner States and revenue authorities informing them that plastic products are supposed to benefit from preferential treatment.
Products:	3905.21: Vinyl acetate copolymers, in aqueous dispersion
NTB-000-427	1.8. Import bans	2010-10-14	Zimbabwe: Kariba	Zimbabwe	Resolved 2012-04-26	View
Complaint:	RE: Importation of Day old Chicks
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of day old chicks was done to protect animals from diseases originating across the borders. This is therefore a NTM.
NTB-000-426	1.8. Import bans	2011-07-01	Zimbabwe: Kariba	Zimbabwe	Resolved 2012-04-26	View
Complaint:	Ban on all Potatoes as Directed by the Ministry of Agriculture
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of potatoes was done to protect plants from pests originating across the borders. This is therefore a NTM.
NTB-000-425	8.7. Costly Road user charges /fees Policy/Regulatory	2011-07-21	Democratic Republic of the Congo: Kasumbalesa	South Africa	Resolved 2016-10-07	View
Complaint:	DRC transit charges are too exhorbitant. For example, a truck delivering to Tenke, will have to pay $340 + 750 + 125 + 125 = $1340 for one return trip.That is, providing the truck doesn’t wait more than one day at the Zambian border. There have been many complaints about it, but little seems to be done. There are ongoing efforts by the RFA and other stakeholders to get the toll fees as low as possible yielded some positive resulted in a once off reduction of the fees which still are too high. Each trip through Kasumbalesa to Lubumbashi costs a staggering US$ 125.There is need for transparency and fair toll fees at regional level.
Resolution status note:	FESARTA reported that the NTB does not exist at present.
NTB-000-424	6.6. Border taxes	2011-07-04	Kenya: Malaba	Uganda	Resolved 2011-08-29	View
Complaint:	Effective July 2007 to date Kenya Plant Health Inspectorate Service (KEPHIS) imposed a Plant Import Permit (PIP) of KShs 500 on every truckload of Uganda tea in transit to Mombasa, reason that they have to issue a Phytosanitary certificate when Uganda tea is being exported. However at this time Uganda tea is already sold off. This practice is contrary to international practice where the Phytosanitary certificate is issued by a competent authority in the country of origin in this case Uganda. The above practice also many times delays Uganda tea at Malaba due to making receipts, verification and clearing hence late for listing at Mombasa auction therefore making it less competitive.
Resolution status note:	At the NMC meeting held in Nairobi on 29 August 2011, Kenya reported that: 1. Kenya does not issue plant import permit to goods in transit. 2. If tea is specifically declared as in transit, Malaba border verifies documentation and release without charging import permit. However if declared for local consumption, permit is invoked.
Products:	0902.30: Black fermented tea and partly fermented tea, whether or not flavoured, in immediate packings of <= 3 kg

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