Resolved complaints

Showing items 361 to 380 of 855
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-066 5.12. Export restraint arrangements 2009-07-23 Lesotho: Ministry of Mines Lesotho Resolved
2011-07-28
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Complaint: Lesotho has put in place official regulations affecting exports of diamonds and manufactured products which are :
Export and Import control Act 1984
Examination and Movement certificate
 
Resolution status note: The meeting establishing Lesotho NMC held on 09 August 2011 in Maseru resolved that Lesotho's imposition of this requirement is accordance to article 9 (e) of the SADC Protocolon trade and therefore not an NTB. It was also observed that reporting country had not objected to Lesotho explanation submitted to the 9th meeting of the SADCSub Comitttee on Trade facilitation held in Gaborone on 27 July 2011. This matter is therefore considered resolved.  
NTB-000-065 5.2. Exchange controls 2009-07-23 Lesotho: Ministry of Finance Lesotho Resolved
2010-11-22
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Complaint: Lesotho has restrictive and time wasting foreign exchange limitations  
Resolution status note: Lesotho reported that this is not an NTB, but a measure taken to monitor and regulate illegal monies and corruption together with money laundering  
NTB-000-067 2.4. Import licensing 2009-07-23 Lesotho: Ministry of Trade Lesotho Resolved
2011-07-28
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Complaint: Lesotho is imposing requires permits on the imports of following bread, milk, eggs, bulk sugar imports, pulses, fruits and vegetables, livestock and liquor.  
Resolution status note: Lesotho reported that she does require permits on the importation of some agricultural products. The Agricultural Marketing Act 26 of 1967 (amended by Act NO.18 of 1973, Order No.6 of 1991 and Act No.5 0f 2001) regulates the importation and exportation of the agricultural products in Lesotho.
The purpose of this Act is to prohibit the importation of products and supplies which are unsafe or inappropriate for the function for which they are to be sold.
Import Requirements:
•Valid Trading licence
•Import permit
 
NTB-000-063 7.8. Consular and Immigration Issues 2009-07-23 Lesotho: Ministry of labour Lesotho Resolved
2010-11-22
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Complaint: Lesotho is restricting employment of qualified manpower nit available in that country  
Resolution status note: Lesotho reported there are expatriates who are working in Lesotho in various professions, so there is no employment restriction of qualified manpower in the country.  
NTB-000-082 5.7. Minimum import price limits
Policy/Regulatory
2009-07-23 Lesotho: Ministry of Trade Lesotho Resolved
2010-11-22
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Complaint: Lesotho regulates prices by fixing a floor price for beans and peas.  
Resolution status note: Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).  
NTB-000-134 5.7. Minimum import price limits
Policy/Regulatory
2009-07-27 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Lesotho regulates prices by fixing a floor price for peas  
Resolution status note: Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).  
NTB-000-133 5.7. Minimum import price limits
Policy/Regulatory
2009-07-27 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Lesotho regulates prices for dry beans  
Resolution status note: Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).  
NTB-000-200 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Trade Zimbabwe Resolved
2010-07-30
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Complaint: Licences for importing cooking oil are only issued in times of shortages.  
Resolution status note: Zimbabwe reported that trade in cooking oil has been liberalised. This requirement is no longer obtaining.  
NTB-000-163 2.4. Import licensing
Policy/Regulatory
2009-07-27 Zambia: Ministry of Trade Tanzania Resolved
2011-03-04
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Complaint: Licensing process just too long  
Resolution status note: Zambia reported that the process only takes 24hours  
NTB-000-307 2.10. Inadequate or unreasonable customs procedures and charges 2009-09-09 Democratic Republic of the Congo: Kasumbalesa Democratic Republic of the Congo Resolved
2010-12-02
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Complaint: Limited knowledge of customs procedures and documentation therefore officials impose arbitrary requirements at border posts  
Resolution status note: DRC is actively participating inthe SADC Customs Cooperation Committee thereby increasing knowledge of customs procedures and requirements  
NTB-000-191 7.9. Inadequate trade related infrastructure 2009-07-27 Mozambique: Ministry of Transport Malawi Resolved
2010-11-22
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Complaint: Logistical bottlenecks along the Nacala and Beira rail routes have resulted in nearly 60% of Malawi's tobacco exports being sent overland to the more distant port of Durban.Nacala and Beira routes relatively expensive and inefficient.  
Resolution status note: This is a general complaint which Malawi could not folow up due to lack of specific information.  
NTB-000-757 2.8. Lengthy and costly customs clearance procedures 2017-05-05 Tanzania: Tanzania Revenue Authority Kenya Resolved
2018-05-12
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Complaint: Long lead time to confirm paid taxes; for exports into Tanzania once entries have been lodged and taxes paid, it takes 1 week for Tanzania Revenue Authority to confirm that taxes have been paid. The process of confirmation is supposed to take 1 day.  
Resolution status note: The 25th EAC NTBs Forum held from 9-12 May 2018,was informed that this matter had been resolved by the bilateral meeting between URT and Kenya.  
NTB-000-434 2.3. Issues related to the rules of origin 2010-04-15 Madagascar: Customs Mauritius Resolved
2015-12-16
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Complaint: Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar  
Resolution status note: During the 27th COMESA TC Committee in August 2011, the COMESA Secretariat was directed to liaise with Madagascar to implement the Council decision taken at its 29th Meeting in Lusaka to provide justification for refusing the COMESA Certificate. Currently, Mopirove is exporting without difficulty . However an official decision is yet to be communicated to mauritius to avoid the risk that Madagascar Customs can refuse the COMESA Certificate of Origin from Mauritius  
Products: 3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products  
NTB-000-434 2.3. Issues related to the rules of origin 2010-04-15 Madagascar: Customs Mauritius Resolved
2015-12-16
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Complaint: Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar  
Resolution status note: The two parties agreed that the issue does not constitute an NTB because the soap exported by Mauritius to Madagascar enters duty free therefore its not a NTB. This matter is therefore resolved . Madagascar requested the Secretariat to organise . Mauritius confirmed that Exports are no longer subjects to verification on RoO.  
Products: 3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products  
NTB-000-434 2.3. Issues related to the rules of origin 2010-04-15 Madagascar: Customs Mauritius Resolved
2015-12-16
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Complaint: Madagascar does not confer originating status to Citron Plus soap manufactured by Mauritius and exported to Madagascar  
Resolution status note: During the COMESA NTBs Focal Points meeting held in August 2016, Madagascar and Mauritius informed the meeting that this NTB had been resolved in line with the decision of the 28th COMESA Council of Ministers  
Products: 3401.11: Soap and organic surface-active products and preparations, in the form of bars, cakes, moulded pieces or shapes, and paper, wadding, felt and nonwovens, impregnated, coated or covered with soap or detergent, for toilet use, incl. medicated products  
NTB-000-116 8.7. Costly Road user charges /fees 2009-07-26 Malawi: Ministry of Transport South Africa Resolved
2012-04-26
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Complaint: Malawi charges very high road leivies  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs,Malawi reported that it was difficult to get further information from the complainant as this was uploaded before the online system allowed complainants to provide their contact details. However, Malawi would consult with the Ministry of Transport to gather all the transport related charges and upload them on the NTB website, for transparency. It was resolved that this NTB could not be processed for now until such time South Africa provides adequate information on the complaint. In the meantime, the NTB would be considered resolved, until the agreed information is made available. South Africa requested that the NTB be transffered to the section for resolved NTBs of policy and regulatory nature since the regulations are in place in Malawi.  
NTB-000-139 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi controls quantities of imported wheat  
Resolution status note: Malawi reported that there is no quantitative control of wheat  
NTB-000-140 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Malawi controls quantities of imports of wheat products  
Resolution status note: Malawi reported that there is no quantitative control of wheat products  
NTB-000-105 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-26 Malawi: Malawi Revenue Authority South Africa Resolved
2012-04-26
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Complaint: Malawi imposed 20%surcharge on all imports of chicken and eggs.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs, Malawi reported that they are still charging the 20% excise duty as indicated by the complainant. They indicated that this is in their regulation and there are no indications that the situation might change soon. South Africa pointed out that this is a NTB and Malawi should endeavour to remove it. SA also requested Malawi to upload the regulation on the NTB website as a comment to this complaint, and post the relevant regulation on the website under “notifications”. It was therefore resolved that this NTB be transferred to the section for Resolved NTBs of regulatory nature for further consideration since no action can be taken immediately.  
NTB-000-138 5.1. Quantitative restrictions 2009-07-27 South Africa: Ministry of Agriculture South Africa Resolved
2010-11-22
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Complaint: Malawi imposes quantitative restrictions on Maize imports  
Resolution status note: Malawi reported that there is no policy to restrict maize imports but this one was applied to suppliers who did not comply with the contractual obligations of maize imports  
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