الشكاوى التي تمت تسويتها

عرض البنود% بدء من % إلى%النهاية% من% العد%
رقم الشكوى نوع الحواجز غير الجمركية .
الصنف 1. Government participation in trade & restrictive practices tolerated by governments
الصنف 2. Customs and administrative entry procedures
الصنف 5. Specific limitations
الصنف 6. Charges on imports
الصنف 7. Other procedural problems
الصنف 8. Transport, Clearing and Forwarding
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تاريخ الحادثة الموقع
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
الحالة الأعمال
NTB-000-244 7.8. Consular and Immigration Issues 2009-09-08 أنجولا: Ministry of Home Affairs ناميبيا Resolved
2011-11-30
الاطلاع
الشكوى: Processing of visa requirements for business travel and professional staff to enter Angola take long. (10 working days),are costly and rapidly fill the pages of one's passport.  
مذكرة حالة التسوية: During the NTBs national workshop held in Angola on 30 November 2011, Angola reported that Namibian citizens do not require VISA to Angola. VISAs are processed in a period between 2-10 days.  
NTB-000-394 1.1. Export subsidies
A84: Inspection requirement
السياسة/القواعد التنظيمية
2011-01-15 أنجولا: At the point of offloading. جنوب أفريقيا Resolved
2015-04-07
الاطلاع
الشكوى: Ministry of Agriculture in Angola has implemented decree Nr 02/08. This decree requires the inspector to be present at the time of offloading, and to draw samples per load, line item and batch. As there are on average over 100 lines per container and more than one batch per line, this can result in as many as 300 samples being drawn per container. The remaining items will need to be placed in quarantine until testing is finalized and release given.
Given that on average 3 containers arrive in Luanda daily, more than 900 items from Shoprite alone will create a problem for the Lab. Their turn around time of 3 days will be impossible to maintain.
Many of the products are also time sensitive, which means that by the time final release is given, there may be very little shelf life left, if at all.
Then there is also the cost to consider. Sampling and testing is part and parcel of the business but taken to the extreme as is the case here, it becomes a very costly and ultimately damaging excercise both to the Business and the end consumer (reduced shelf life, less choice).

Suggestions:

1. Allow a South African authority (SABS, NRCS) to sample and inspect the goods before dispatching and issue a certificate against the findings, to accompany the load.

2. Allow Shoprite to send samples of the goods onboard via courier company so that the inspection can commence and thus be completed and the certificates issued by the time that the load arrives at the store level. The batch number can be verified by an independant body.
 
مذكرة حالة التسوية: On 7th April 2015, South Africa Focal Point reported that they had received confirmation from the complainant that NTB 394, reported by SA against Angola should be recorded as 'resolved' because what was complained about had not been enforced  
المنتجات: 0401.10: Milk and cream of a fat content by weight of <= 1%, not concentrated nor containing added sugar or other sweetening matter and 1601.00: Sausages and similar products, of meat, offal or blood; food preparations based on these products  
NTB-000-741 3. Technical barriers to trade (TBT)
B1: Import authorization/licensing related to technical barriers to trade
2017-02-24 أنجولا: Port of Luanda جنوب أفريقيا Resolved
2018-06-07
الاطلاع
الشكوى: New Agency (Bromangol) have been appointed in addition to the Ministry of Health and this has resulted in duplication of processes and tests and this is additional costs for exporter. It takes 43 days to clear goods before they can enter and about 9 imports documentation and process take place. Lack of training by officials. Currently there is a freeze on the issuance of new import licenses and there is no indication as to when will the freeze be lifted. There is no transparency regarding requirements, rules and regulations to comply with exporting. All this rules and regulations changes without notification and it is expected to comply with them immediately. These results in rates introduces which differ from one port to another. (Inconsistent application). There is lack of enforcement and date which increase the uncertainty.

It take 6 - 8 weeks just to obtain visa to Angola, it is not possible to obtain a multiple entry visa. For every business trip visa is a prerequisite. Intellectually property rights legislation is not implemented and it results in litigating which is costly to protect the trademark.The time frame for credit letters used to be 30 days now it is 210 days.
 
مذكرة حالة التسوية: On 7 June 2018, Angola Focal point reported that the laboratory analysis of food and / or perishable products entering Angola conducted by the company Bromangol is no longer mandatory. This activity is liberalized and has competition from any other private company interested in the sector, including the laboratories of the Ministry of Health and Agriculture. In addition, the Customs no longer require the presentation of sanitary inspection certificate issued by Bomangol as a requirement for the submission of the Customs Declaration since November 2017.  
NTB-000-104 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-26 بتسوانا: Ministry of Agriculture جنوب أفريقيا Resolved
2011-01-10
الاطلاع
الشكوى: Botswana imposed 15% levy on wheat imports  
مذكرة حالة التسوية: Botswana advised that she does not impose levy on wheat imports.  
NTB-000-115 8.7. Costly Road user charges /fees
السياسة/القواعد التنظيمية
2009-07-26 بتسوانا: Ministry of Transport جنوب أفريقيا Resolved
2011-01-10
الاطلاع
الشكوى: Botswana charges very high road levies.  
مذكرة حالة التسوية: Botswana reported that Botswana charges road levies on entry to Botswana at the border only. Road levies are used for road maintenance in Botswana, and are only paid once at entry point.  
NTB-000-135 2.7. International taxes and charges levied on imports and other tariff measures
السياسة/القواعد التنظيمية
2009-07-27 بتسوانا: Ministry of Agriculture جنوب أفريقيا Resolved
2012-05-03
الاطلاع
الشكوى: Botswana imposes ad- hoc import levies on fresh produce  
مذكرة حالة التسوية: Botswana reported that the levies are no longer obtaining  
NTB-000-135 2.7. International taxes and charges levied on imports and other tariff measures
السياسة/القواعد التنظيمية
2009-07-27 بتسوانا: Ministry of Agriculture جنوب أفريقيا Resolved
2012-05-03
الاطلاع
الشكوى: Botswana imposes ad- hoc import levies on fresh produce  
مذكرة حالة التسوية: Botswana indicated that she did not charge levies but closed borders whenever local produce was enough to supply local demand. The Ministry of Agriculture has advised that the dates for border closure and opening are set by a committee composed of traders and producers. The Ministry notes that sufficient time is allowed for traders to notify their external suppliers on time. While the study on Agricultural NTBs recommended gradual elimination of some NTBs, it recommended that others could only be eliminated after provision of adequate alternative support systems. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration  
NTB-000-136 2.7. International taxes and charges levied on imports and other tariff measures
السياسة/القواعد التنظيمية
2009-07-27 بتسوانا: Ministry of Agriculture جنوب أفريقيا Resolved
2012-05-03
الاطلاع
الشكوى: An import levy of 15% is charged on wheat flour  
مذكرة حالة التسوية: Botswana reporte4d that she does not impose levy on wheat  
NTB-000-136 2.7. International taxes and charges levied on imports and other tariff measures
السياسة/القواعد التنظيمية
2009-07-27 بتسوانا: Ministry of Agriculture جنوب أفريقيا Resolved
2012-05-03
الاطلاع
الشكوى: An import levy of 15% is charged on wheat flour  
مذكرة حالة التسوية: Botswana reported that she does not impose levy on wheat imports. Botswana is imposing the 15% levy on wheat flour.The wheat flour Levy was introduced in 2003, through the Control of Goods, Prices and other charges Act Chapter 43 section 8 Subsection 3 which restrict importation on wheat flour, thereby encouraging the protection of industries in Botswana. The ACt is still under review. The 15% levy is intended as protection for millers in Botswana and is also designed to support value addition. Consultations are in progress with relevant Ministry. Botswana indicated that resolution of this complaint is dependent on the results of the review of the “Control of Goods, Prices and Other Charges Act” which has been stalled pending the establishment of a National Body. A study to assess the relevance of the levy on wheat flour is still being planned. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration.  
NTB-000-346 1.1. Export subsidies
B81: Product registration/approval requirements
2010-02-09 بتسوانا: Ministry of Health بتسوانا Resolved
2011-06-08
الاطلاع
الشكوى: The Botswana drug registration process was intended to safeguard public health. However, due to lack of human resources, to administer the process, half of the drugs available in South Africa are no longer available in Botswana  
مذكرة حالة التسوية: Botswana reported that it regulates medicines to safeguard public health and to assess products/ drugs.

There is a priority list for drugs, e.g. for the following diseases; HIV, Tuberculoses and Malaria.

The issue of lack of human resources is being addressed
 
NTB-000-348 5.1. Quantitative restrictions 2010-02-09 بتسوانا: Ministry of Trade بتسوانا Resolved
2011-07-22
الاطلاع
الشكوى: Botswana regulates importation and pricing of petroleum products  
مذكرة حالة التسوية: Botswana reported that petroleum products are not regulated  
NTB-000-348 5.1. Quantitative restrictions 2010-02-09 بتسوانا: Ministry of Trade بتسوانا Resolved
2011-07-22
الاطلاع
الشكوى: Botswana regulates importation and pricing of petroleum products  
مذكرة حالة التسوية: On 22 July 2011, Botswana reported that petroleum products are not regulated  
NTB-000-099 1.2. Government monopoly in export/import 2009-07-26 بتسوانا: Ministry of Trade جنوب أفريقيا Resolved
2010-11-22
الاطلاع
الشكوى: Botswana has single marketing channel for maize  
مذكرة حالة التسوية: Botswana reported that she has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.  
NTB-000-097 1.2. Government monopoly in export/import
السياسة/القواعد التنظيمية
2009-07-26 بتسوانا: Ministry of Trade جنوب أفريقيا Resolved
2020-03-13
الاطلاع
الشكوى: Botswana has a single channel marketing for meat.  
مذكرة حالة التسوية: Botswana reported that the BMC Act is under review by Ministry of Agriculture to allow entry of other players.  
NTB-000-097 1.2. Government monopoly in export/import
السياسة/القواعد التنظيمية
2009-07-26 بتسوانا: Ministry of Trade جنوب أفريقيا Resolved
2020-03-13
الاطلاع
الشكوى: Botswana has a single channel marketing for meat.  
مذكرة حالة التسوية: On 13 March 2020, Botswana Focal Point reported that the Botswana Ministry of Agricultural Development and Food Security was in the process of establishing a meat regulator that will oversee import and export of meat products including beef. A regulation was issued late 2019 repealing the clause on the Botswana Meat Commission (BMC) Act that gave BMC the mandate as the sole exporter of cattle and its edible products, and instead mandated the Minister of Agricultural Development and Food Security to consider applications for any person wishing to export beef and its products.  
NTB-000-096 1.2. Government monopoly in export/import 2009-07-26 بتسوانا: Ministry of Trade جنوب أفريقيا Resolved
2010-11-22
الاطلاع
الشكوى: Botswana has single channeling marketing for wheat.  
مذكرة حالة التسوية: Botswana reported that she does not have a single marketing channel for wheat.  
NTB-000-098 1.2. Government monopoly in export/import 2009-07-26 بتسوانا: Ministry of Trade جنوب أفريقيا Resolved
2010-11-22
الاطلاع
الشكوى: Botswana has single marketing channel for dairy  
مذكرة حالة التسوية: Botswana reported that there is free entry of other players. It is not restrictive  
NTB-000-202 7.6. Lack of information on procedures (or changes thereof) 2009-07-27 بتسوانا: Botswana Bureau of Standards زيمبابوي Resolved
2010-11-22
الاطلاع
الشكوى: Difficulty in getting copies of relevant Standards  
مذكرة حالة التسوية: Botswana reported that Botswana standards are accessible and available through Botswana Bureau of Standards (BOBS). ISO, EN, BS and other standards from SADC member states and other regions are obtainable through BOBS. Anyone can access or obtain standards through BOBS at a fee.  
NTB-000-347 5.1. Quantitative restrictions 2010-02-09 بتسوانا: Ministry of Agriculture بتسوانا Resolved
2010-11-29
الاطلاع
الشكوى: Botswana regulates importation of grains  
مذكرة حالة التسوية: Botswana reported that it has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.  
NTB-000-458 2.8. Lengthy and costly customs clearance procedures 2011-09-08 بتسوانا: Martins Drift بتسوانا Resolved
2012-12-11
الاطلاع
الشكوى: Time taken to clear both side, high cost of paid to clearing agents both sides and attitude of Botswana customs officials is a seriuos concern and a mojr NTB. What you encounter at boarders is inconsistant and contradicts what the government preaches in relation to SMME development.  
مذكرة حالة التسوية: Botswana reported that BURS is committed to ensuring that all procedures are standard, transparent and consistent at all times to all traders and are working hard to ensure that this is maintained. BURS are working hard on those issues to ensure efficient service delivery to all traders including SMMEs as they recognize the fact that they also contribute hugely to the growth of the country’s economy.

With regards to clearance, Botswana reported that, under normal circumstances, when one has all requirements in place, electronically processed customs declaration will be processed within 4 hours and manual declarations within 24 hours.

Clearing agents’ fees vary from agent to agent, however the average clearing fee for Imports is P650.00 and P450.00 for exports, this depends on mostly the weight, volume and type of commodity. These fees are set by the market. In order for the trader to be able to bypass the clearing agents they need to have registered for the ASYCUDA system with BURS, traders who trade at least every week and meet other mandatory requirements are given rights to use the ASYCUDA system.
 
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