Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 61 to 80 of 883

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-261	7.4. Costly procedures	2009-09-08	Angola: Ondjiva Customs	Namibia	Resolved 2011-11-30	View
Complaint:	Extended and unpredictable turnaround time resulting in additional costs of trucking into Angola.
Resolution status note:	During the NTBs national workshop held in Angola on 30 November 2011 it was reported that customs observations were that truck drivers leave trucks at the Angola borders for 3 or more days and return to Oshikango to resolve personal issues, claiming that they are processing documents. Too many trucks are parked at the border without information where the drivers are. In some cases drivers have reported that they are not clear of the physical addresses of destination of the load in Angola. Angola Customs is investing in creating the best conditions for commercial and non commercial border users. Santa Clara border is undergoing a massive expansion with a view to become a regional and international example of trade facilitation infrastructures.
NTB-000-108	7.9. Inadequate trade related infrastructure	2009-07-26	Angola: Telecommunications Department	South Africa	Resolved 2011-11-30	View
Complaint:	Angola postal and delivery services are unrelaible
Resolution status note:	During the NTB workshop held in Luanda on 30 November 2011, Angola reported that postal services have been improved significantly in the last few years. DHL, and other services are now available in post offices. The NTB is therefore resolved.
NTB-000-244	7.8. Consular and Immigration Issues	2009-09-08	Angola: Ministry of Home Affairs	Namibia	Resolved 2011-11-30	View
Complaint:	Processing of visa requirements for business travel and professional staff to enter Angola take long. (10 working days),are costly and rapidly fill the pages of one's passport.
Resolution status note:	During the NTBs national workshop held in Angola on 30 November 2011, Angola reported that Namibian citizens do not require VISA to Angola. VISAs are processed in a period between 2-10 days.
NTB-000-394	1.1. Export subsidies A84: Inspection requirement Policy/Regulatory	2011-01-15	Angola: At the point of offloading.	South Africa	Resolved 2015-04-07	View
Complaint:	Ministry of Agriculture in Angola has implemented decree Nr 02/08. This decree requires the inspector to be present at the time of offloading, and to draw samples per load, line item and batch. As there are on average over 100 lines per container and more than one batch per line, this can result in as many as 300 samples being drawn per container. The remaining items will need to be placed in quarantine until testing is finalized and release given. Given that on average 3 containers arrive in Luanda daily, more than 900 items from Shoprite alone will create a problem for the Lab. Their turn around time of 3 days will be impossible to maintain. Many of the products are also time sensitive, which means that by the time final release is given, there may be very little shelf life left, if at all. Then there is also the cost to consider. Sampling and testing is part and parcel of the business but taken to the extreme as is the case here, it becomes a very costly and ultimately damaging excercise both to the Business and the end consumer (reduced shelf life, less choice). Suggestions: 1. Allow a South African authority (SABS, NRCS) to sample and inspect the goods before dispatching and issue a certificate against the findings, to accompany the load. 2. Allow Shoprite to send samples of the goods onboard via courier company so that the inspection can commence and thus be completed and the certificates issued by the time that the load arrives at the store level. The batch number can be verified by an independant body.
Resolution status note:	On 7th April 2015, South Africa Focal Point reported that they had received confirmation from the complainant that NTB 394, reported by SA against Angola should be recorded as 'resolved' because what was complained about had not been enforced
Products:	0401.10: Milk and cream of a fat content by weight of <= 1%, not concentrated nor containing added sugar or other sweetening matter and 1601.00: Sausages and similar products, of meat, offal or blood; food preparations based on these products
NTB-000-741	3. Technical barriers to trade (TBT) B1: Import authorization/licensing related to technical barriers to trade	2017-02-24	Angola: Port of Luanda	South Africa	Resolved 2018-06-07	View
Complaint:	New Agency (Bromangol) have been appointed in addition to the Ministry of Health and this has resulted in duplication of processes and tests and this is additional costs for exporter. It takes 43 days to clear goods before they can enter and about 9 imports documentation and process take place. Lack of training by officials. Currently there is a freeze on the issuance of new import licenses and there is no indication as to when will the freeze be lifted. There is no transparency regarding requirements, rules and regulations to comply with exporting. All this rules and regulations changes without notification and it is expected to comply with them immediately. These results in rates introduces which differ from one port to another. (Inconsistent application). There is lack of enforcement and date which increase the uncertainty. It take 6 - 8 weeks just to obtain visa to Angola, it is not possible to obtain a multiple entry visa. For every business trip visa is a prerequisite. Intellectually property rights legislation is not implemented and it results in litigating which is costly to protect the trademark.The time frame for credit letters used to be 30 days now it is 210 days.
Resolution status note:	On 7 June 2018, Angola Focal point reported that the laboratory analysis of food and / or perishable products entering Angola conducted by the company Bromangol is no longer mandatory. This activity is liberalized and has competition from any other private company interested in the sector, including the laboratories of the Ministry of Health and Agriculture. In addition, the Customs no longer require the presentation of sanitary inspection certificate issued by Bomangol as a requirement for the submission of the Customs Declaration since November 2017.
NTB-000-104	2.7. International taxes and charges levied on imports and other tariff measures	2009-07-26	Botswana: Ministry of Agriculture	South Africa	Resolved 2011-01-10	View
Complaint:	Botswana imposed 15% levy on wheat imports
Resolution status note:	Botswana advised that she does not impose levy on wheat imports.
NTB-000-115	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-26	Botswana: Ministry of Transport	South Africa	Resolved 2011-01-10	View
Complaint:	Botswana charges very high road levies.
Resolution status note:	Botswana reported that Botswana charges road levies on entry to Botswana at the border only. Road levies are used for road maintenance in Botswana, and are only paid once at entry point.
NTB-000-135	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	Botswana imposes ad- hoc import levies on fresh produce
Resolution status note:	Botswana reported that the levies are no longer obtaining
NTB-000-135	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	Botswana imposes ad- hoc import levies on fresh produce
Resolution status note:	Botswana indicated that she did not charge levies but closed borders whenever local produce was enough to supply local demand. The Ministry of Agriculture has advised that the dates for border closure and opening are set by a committee composed of traders and producers. The Ministry notes that sufficient time is allowed for traders to notify their external suppliers on time. While the study on Agricultural NTBs recommended gradual elimination of some NTBs, it recommended that others could only be eliminated after provision of adequate alternative support systems. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration
NTB-000-136	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	An import levy of 15% is charged on wheat flour
Resolution status note:	Botswana reporte4d that she does not impose levy on wheat
NTB-000-136	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	An import levy of 15% is charged on wheat flour
Resolution status note:	Botswana reported that she does not impose levy on wheat imports. Botswana is imposing the 15% levy on wheat flour.The wheat flour Levy was introduced in 2003, through the Control of Goods, Prices and other charges Act Chapter 43 section 8 Subsection 3 which restrict importation on wheat flour, thereby encouraging the protection of industries in Botswana. The ACt is still under review. The 15% levy is intended as protection for millers in Botswana and is also designed to support value addition. Consultations are in progress with relevant Ministry. Botswana indicated that resolution of this complaint is dependent on the results of the review of the “Control of Goods, Prices and Other Charges Act” which has been stalled pending the establishment of a National Body. A study to assess the relevance of the levy on wheat flour is still being planned. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration.
NTB-000-346	1.1. Export subsidies B81: Product registration/approval requirements	2010-02-09	Botswana: Ministry of Health	Botswana	Resolved 2011-06-08	View
Complaint:	The Botswana drug registration process was intended to safeguard public health. However, due to lack of human resources, to administer the process, half of the drugs available in South Africa are no longer available in Botswana
Resolution status note:	Botswana reported that it regulates medicines to safeguard public health and to assess products/ drugs. There is a priority list for drugs, e.g. for the following diseases; HIV, Tuberculoses and Malaria. The issue of lack of human resources is being addressed
NTB-000-348	5.1. Quantitative restrictions	2010-02-09	Botswana: Ministry of Trade	Botswana	Resolved 2011-07-22	View
Complaint:	Botswana regulates importation and pricing of petroleum products
Resolution status note:	Botswana reported that petroleum products are not regulated
NTB-000-348	5.1. Quantitative restrictions	2010-02-09	Botswana: Ministry of Trade	Botswana	Resolved 2011-07-22	View
Complaint:	Botswana regulates importation and pricing of petroleum products
Resolution status note:	On 22 July 2011, Botswana reported that petroleum products are not regulated
NTB-000-099	1.2. Government monopoly in export/import	2009-07-26	Botswana: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Botswana has single marketing channel for maize
Resolution status note:	Botswana reported that she has multi channel maize marketing. Ministry of Agriculture issue import permits to ensure balance between local sourcing and importation.
NTB-000-097	1.2. Government monopoly in export/import Policy/Regulatory	2009-07-26	Botswana: Ministry of Trade	South Africa	Resolved 2020-03-13	View
Complaint:	Botswana has a single channel marketing for meat.
Resolution status note:	Botswana reported that the BMC Act is under review by Ministry of Agriculture to allow entry of other players.
NTB-000-097	1.2. Government monopoly in export/import Policy/Regulatory	2009-07-26	Botswana: Ministry of Trade	South Africa	Resolved 2020-03-13	View
Complaint:	Botswana has a single channel marketing for meat.
Resolution status note:	On 13 March 2020, Botswana Focal Point reported that the Botswana Ministry of Agricultural Development and Food Security was in the process of establishing a meat regulator that will oversee import and export of meat products including beef. A regulation was issued late 2019 repealing the clause on the Botswana Meat Commission (BMC) Act that gave BMC the mandate as the sole exporter of cattle and its edible products, and instead mandated the Minister of Agricultural Development and Food Security to consider applications for any person wishing to export beef and its products.
NTB-000-096	1.2. Government monopoly in export/import	2009-07-26	Botswana: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Botswana has single channeling marketing for wheat.
Resolution status note:	Botswana reported that she does not have a single marketing channel for wheat.
NTB-000-098	1.2. Government monopoly in export/import	2009-07-26	Botswana: Ministry of Trade	South Africa	Resolved 2010-11-22	View
Complaint:	Botswana has single marketing channel for dairy
Resolution status note:	Botswana reported that there is free entry of other players. It is not restrictive
NTB-000-202	7.6. Lack of information on procedures (or changes thereof)	2009-07-27	Botswana: Botswana Bureau of Standards	Zimbabwe	Resolved 2010-11-22	View
Complaint:	Difficulty in getting copies of relevant Standards
Resolution status note:	Botswana reported that Botswana standards are accessible and available through Botswana Bureau of Standards (BOBS). ISO, EN, BS and other standards from SADC member states and other regions are obtainable through BOBS. Anyone can access or obtain standards through BOBS at a fee.

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