Resolved complaints

Showing items 541 to 560 of 855
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-165 8.7. Costly Road user charges /fees 2009-07-27 Tanzania: Dar-es-Salaam Port Tanzania Resolved
2012-06-15
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Complaint: Dar es Salaam port charges are considered high although it is one of the best ports in the region. Registration and accreditation of transporters is high, In addition to the charges and logistics, transit bonds are bureaucratic and are treated differently in other SADC countries.  
Resolution status note: The 10th meeting of SADC Committee on Trade facilitaion agreed that the NTB was outdated & also that ‘charges’ had to be unpacked to enable comparison of all types of charges imposed at the port. It was noted that Dar es Salaam Port has special dispensations for transit cargo, which are not offered to cargo destined to Tanzania. According to the latest study by Tanzania, the Dar es Salaam port is the cheapest in the Region therefore this NTB was considered resolved.  
NTB-000-156 7.9. Inadequate trade related infrastructure 2009-07-27 Tanzania: Along major highways Tanzania Resolved
2012-06-15
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Complaint: Weighing equipment in some stations is sometimes faulty, meaning that even when a truck has a proper seal, weight readings at different stations vary. Also, there are numerous stations along the major highways, which do not respect seals even when it is clear that such seals have not been tempered with. The most notorious stations are along Moshi and Kibaha on Nairobi-Dar-es-salaam highway.  
Resolution status note: The 10th meeting of SADC Committee on Trade Facilitation accepted Tanzania's explaination that problem arose due to packaging and loading of containers at the port. If containers are not properly packed, goods move while on transit and affect weigh on an axle. Distribution of weight on an axle may be correct at point of departure, but after some distance, it may change as cargo moves. Since weighing is on axles not cargo, different numbers may be recorded at
a weigh bridge. It was reported that sensitization was already being undertaken to alert traders to reduce the possibility of movement of goods inside containers while in transit by packing properly. The meeting therefore agreed to consider the NTB resolved.
 
NTB-000-077 1.6. Domestic assistance programmes for companies
Policy/Regulatory
2009-07-23 South Africa: Industrial Development Corporation South Africa Resolved
2012-06-15
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Complaint: Industrial Development Corporation (IDC) in South Africa grants concessional credit facilities to productive investments  
Resolution status note: The 10th meeting of the SADC Committee on Trade Facilitation held on 14-15 JUne 2012 agreed that the subsidy was permissible under the international trade rules and therefore the NTB should be considered resolved.  
NTB-000-511 8.1. Government Policy and regulations 2012-03-14 Tanzania: Ministry of Transport Kenya Resolved
2012-06-01
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Complaint: Kenya tourist vans are not allowed to enter Tanzania. They are required to off load tourists to Tanzania registered vans.  
Resolution status note: On 1 June 2012, Tanzania reported that, Tourist vans from Kenya are allowed to enter into Tanzania as foreign vans provided they have C32 formerly known as C36. A van carrying below 9 passengers are allowed free for 7 days. Van with 10 and above passengers are categorized as commercial vans and required as per Transit Act, 1995 to pay US$ 16 per axles in every 100 kms.
Tanzania advises Partner states to adhere to requirements for entry into another Partner State to avoid delays and inconveniences. Tourist vans should make sure they check all requirements and have fulfilled them before they set off for Tanzania.
 
NTB-000-509 2.3. Issues related to the rules of origin 2012-03-14 Tanzania: Tanzania Revenue Authority Kenya Resolved
2012-05-21
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Complaint: Lack of availability of EAC simplified certificate of origin issued by Tanzania  
Resolution status note: On 21 may 2012, Tanzania reporterd that, the Simplified Certificates of Origin had been posted to all TRA regional managers, district managers and officer in charge of all border stations as at Friday 18th May, 2012.  
NTB-000-510 2.3. Issues related to the rules of origin 2012-03-14 Tanzania: Tanzania Revenue Authority Kenya Resolved
2012-05-15
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Complaint: Cigarettes manufactured in Kenya exported to Tanzania required to have a local 75% tobacco content.  
Resolution status note: During the EAC Dedicated meeting on Non tariff Barriers held in Mombasa on 14th March 2012, Tanzania reported that the requirement for 75% local content for BAT cigarrets had been abolished and therefore the NTB is resolved.  
NTB-000-250 7.6. Lack of information on procedures (or changes thereof) 2009-09-08 Namibia: Revenue Authority Namibia Resolved
2012-05-03
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Complaint: Customs documentation not stamped on export of cosmetics, creams, ointments to RSA, Angola and Botswana,is left behind and delivered late resulting in late claim or no claim of VAT.  
Resolution status note: Namibia reported that according to Namibia customs regulations, customs cannot put a stamp on documents that have not been verified by them. It is the duty of the client to make sure that they pass an entry with customs ( declare the items with customs) in order for customs to authenticate such documents and to put the required stamps on the customs documents.  
NTB-000-135 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: Botswana imposes ad- hoc import levies on fresh produce  
Resolution status note: Botswana reported that the levies are no longer obtaining  
NTB-000-135 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: Botswana imposes ad- hoc import levies on fresh produce  
Resolution status note: Botswana indicated that she did not charge levies but closed borders whenever local produce was enough to supply local demand. The Ministry of Agriculture has advised that the dates for border closure and opening are set by a committee composed of traders and producers. The Ministry notes that sufficient time is allowed for traders to notify their external suppliers on time. While the study on Agricultural NTBs recommended gradual elimination of some NTBs, it recommended that others could only be eliminated after provision of adequate alternative support systems. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration  
NTB-000-136 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: An import levy of 15% is charged on wheat flour  
Resolution status note: Botswana reporte4d that she does not impose levy on wheat  
NTB-000-136 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: An import levy of 15% is charged on wheat flour  
Resolution status note: Botswana reported that she does not impose levy on wheat imports. Botswana is imposing the 15% levy on wheat flour.The wheat flour Levy was introduced in 2003, through the Control of Goods, Prices and other charges Act Chapter 43 section 8 Subsection 3 which restrict importation on wheat flour, thereby encouraging the protection of industries in Botswana. The ACt is still under review. The 15% levy is intended as protection for millers in Botswana and is also designed to support value addition. Consultations are in progress with relevant Ministry. Botswana indicated that resolution of this complaint is dependent on the results of the review of the “Control of Goods, Prices and Other Charges Act” which has been stalled pending the establishment of a National Body. A study to assess the relevance of the levy on wheat flour is still being planned. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration.  
NTB-000-457 8.7. Costly Road user charges /fees 2011-09-14 Zimbabwe: Plumtree Botswana Resolved
2012-04-26
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Complaint: charges for carbon tax and insurance affecting our traveling costs that needs to be removed for easer movement  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe explained that charging carbon tax and insurance are standard procedures in the SADC region. There is no violation of SADC or COMESA regulations. A carbon tax is for the protection of the environment therefore this NTB should be considered resolved.
1. Botswana requested that Zimbabwe provides the available information on the specific fees and or charges specifying whether the charges are per trip or for the whole year.
2. It was agreed that this NTB should be considered resolved once Zimbabwe has provided the requested information.
 
NTB-000-427 1.8. Import bans 2010-10-14 Zimbabwe: Kariba Zimbabwe Resolved
2012-04-26
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Complaint: RE: Importation of Day old Chicks  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of day old chicks was done to protect animals from diseases originating across the borders. This is therefore a NTM.  
NTB-000-426 1.8. Import bans 2011-07-01 Zimbabwe: Kariba Zimbabwe Resolved
2012-04-26
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Complaint: Ban on all Potatoes as Directed by the Ministry of Agriculture  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Zimbabwe reported that banning of potatoes was done to protect plants from pests originating across the borders. This is therefore a NTM.  
NTB-000-464 6.2. Administrative fees
Policy/Regulatory
2011-09-12 Zambia: Zambia Revenue Authority Zimbabwe Resolved
2012-04-26
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Complaint: With effect from 12 September 2011, Zambia Revenue Authority has introduced exorbitant examination fees of K360, 000.00 for 2000 units @ ZMK 180 plus the CED fee of K50, 040.00. The inspection fee and CED are put together and charged as customs clearance fee (asycuda fee) - K410, 040.00 meaning the CED fees have gone up. The total customs clearance fee is now $100 per entry increasing by USD85.00 from USD15.00. The inspection fee does not change relative to the number of units exported/imported. It is a standard fee regardless of the units imported. The units referred to in the Statutory Instrument do not refer to units imported or exported but rather is just a unit of measurement determined by government. The charges, applicable to Imported into the country and those destined for Export out of Zambia, negatively impact on the landed cost of goods and defeat the whole concept of poverty alleviation in Africa. Zambia justifies the objective of the fee as to maintain the inspection equipment e.g. X – rays.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Zambia reported that the examination fee was removed through a statutory instrument therefore the NTB is resolved. Zambia will forward the SI for posting onto the system.  
NTB-000-422 8.7. Costly Road user charges /fees
Policy/Regulatory
2011-07-04 Zambia: Chirundu - Lusaka Highway Zimbabwe Resolved
2012-04-26
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Complaint: Zambia is enforcing a requirement under the CONSTRUCTION AND USE REGULATIONS OF THE ROADS AND ROAD TRAFFIC ACT CAP 464, SECTION 17 (2) OF THE SUBSIDIARY LEGISLATION imposing a fee of K180, 000 on all trucks using the Zambian roads without mud flaps , unless the truck or trailer is made in such a way that it can capture the mud, water and flying stones coming out of the wheels of the truck. This requirement is not imposed by all other countries on the transit routes. There needs to be understanding amongst member states that they be flexible with enforcement on foreign vehicles and accept those that have valid roadworthiness certificates from their countries of registration.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Zambia clarified that the charge on trucks without mud flaps is applied on all vehicles, local and foreign and therefore not discriminatory. This is a legal requirement. It was resolved that this NTB be recorded under the schedule of ‘Resolved’ NTBs of policy and regulatory nature for further consideration  
Products: 1703.90: Beet molasses resulting from the extraction or refining of sugar  
NTB-000-490 2.3. Issues related to the rules of origin 2012-01-12 Tanzania: It happened at Rusumo border post Rwanda Resolved
2012-04-26
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Complaint: The simplified trade regime to enhance cross border trade is not implemented since the simplified certificate of origin is not used. For the certificate of origin to be accepted, each country has to provide a list of products that regularly cross the border. Rwanda Revenue Authority on 16th September 2011, send a request to Tanzania asking for the list of common traded goods at our borders but did not receive a response.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it launched the simplified trade regime at Rusumo border in March 2012. Tanzania has inaugurated and exchanged the list with Rwanda and the rate is no longer US$500 but US$2000 as from 16 March, 2012  
NTB-000-474 1.8. Import bans 2011-11-22 Tanzania: Mwanza Rwanda Resolved
2012-04-26
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Complaint: SteelRwa was denied to import scrap metals from Tanzania due to the ban resulting from its scarcity in the region. Tanzania, Kenya and Uganda have banned exports of scrap metals not only to non EAC members but also the ban is applicable to other EAC member states  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it had ratified the Bamako convention that governs the movement of hazardous wastes with in Africa. Tanzania has neither banned importation nor exportation of scrap metals, but there are procedures to follow when engaging in such business:
i) A team of experts has to inspect the scrap metals to ensure that the consignment is safe to and allowed
to be exported.
ii) The exporter has to obtain an export permit from the MIT.

There are scrap metals that are not allowed to be exported from Tanzania. The list is supported by a Legal instrument. (The Exports Control Act Cap. 381, Prohibition of Exports, Amendment of the Schedule) Government Notice No. 204 published on 22/7/2005, Section 16). This applies to all countries not Rwanda specifically.
Rwanda is withdrawing this NTB from the matrix due to lack of evidence from complainant.
 
NTB-000-469 5.12. Export restraint arrangements 2011-07-12 Tanzania: Ministry of Trade and Industry Rwanda Resolved
2012-04-26
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Complaint: Tanzania has officially banned export of scrap metal to Rwanda  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,Tanzania reported that it had ratified the Bamako convention that governs the movement of hazardous wastes with in Africa. Tanzania has neither banned importation nor exportation of scrap metals, but there are procedures to follow when engaging in such business which are :
i) A team of experts has to inspect the scrap metals to ensure that the consignment is safe to and allowed
to be exported.
ii) The exporter has to obtain an export permit from the MIT.

There are scrap metals that are not allowed to be exported from Tanzania. The list is supported by a Legal instrument. (The Exports Control Act Cap. 381, Prohibition of Exports, Amendment of the Schedule) Government Notice No. 204 published on 22/7/2005, Section 16). This applies to all countries not Rwanda specifically.
During the Bilateral meeting Rwanda was availed with that specific legal instrument.
With above explanation Rwanda withdrew complaint and it was agreed to consider it resolved
 
NTB-000-454 8.8. Issues related to transit 2011-09-03 Tanzania: Central Corridoor,Tanzania Uganda Resolved
2012-04-26
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Complaint: TRA has introduced check points in the Central Corridor with timeframes and imposed charges for the delays to reach the destinations  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Tanzania reported that the time frame of clearance of Transit goods from the point of entry to the point of exit had been used as control measure to ensure that there was no divergence of transit goods into local markets. In the Central corridor there are 3 check points that is Missugusugu, Dumila and Isaka.
From all these check points it takes 5 days to across border. In the southern corridor there are also 3 check points and it takes about 3 days to cross borders. Tanzania launched Electronic cargo Tracking System (ECTS) on 12th March, 2012 which was expected to commence operations in June, 2012. With ECTS there will be no need for Time frame as the goods would be monitored electronically. The legal document was given to Rwanda
 
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