| Complaint number |
NTB Type
Check allUncheck all |
Date of incident |
Location |
Reporting country or region (additional) |
Status |
Actions |
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NTB-000-844 |
Insurance |
2018-09-28 |
Uganda: Police |
Burundi |
Resolved 2018-09-28 |
View |
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Complaint:
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Non-recognition of the COMESA Insurance by Uganda in case of accident. |
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Resolution status note:
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Uganda reported that under the Law, in case of a fatal accident, the drivers are supposed to be taken to court unless you opt to resolve it. The meeting agreed that this NTB has been resolved. |
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NTB-000-843 |
2.3. Issues related to the rules of origin |
2018-09-12 |
Kenya: |
Tanzania |
Resolved 2018-11-16 |
View |
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Complaint:
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KRA does not give preferential treatment for Azam energy drink exported by bakressa company and has uplifted invoice from USD 3.97 to 5.04 for Azam drink juice products. KRA has uplifted the invoice per carton of Azam drink juice products of Azam Bakhresa Group. KRA restricted 2 trucks that carried 50 tons of Azam Energy Drink to enter Kenya from Tanzania. KRA restricted the trucks until they paid extra tax for each carton from USD 3.97 to USD 5.04. The uplifting of the invoice value happened after the customer had already paid all taxes for KRA by using value of USD 3.97. |
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Resolution status note:
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During the Meeting, URT reported that this NTB was not resolved. |
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NTB-000-842 |
2.3. Issues related to the rules of origin |
2018-10-01 |
Uganda: Border |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Steel products transferred to Burundi from Uganda and Kenya.
Burundi does not offer preferential tariff treatment to metal products transferred from Uganda and Kenya. |
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Resolution status note:
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The NTB was resolved |
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NTB-000-841 |
2.3. Issues related to the rules of origin |
2018-09-06 |
Uganda: Malaba |
EAC |
Resolved 2018-11-16 |
View |
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Complaint:
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Uganda does not recognize the calibration certificate issued by Weight and Measures Agency (WMA) for oil tanks from URT |
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Resolution status note:
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Tanzania reported during the 25th EAC Regional Forum on NTBs that it was Resolved |
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NTB-000-840 |
2.3. Issues related to the rules of origin |
2018-09-06 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania not granting preferential tariff treatment and non-recognition of EAC Certificate of Origin issued by KRA to leaf springs. |
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Resolution status note:
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Kenya reported during the 25th EAC Regional Forum on NTBs that it was Resolved |
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NTB-000-811 |
3. Technical barriers to trade (TBT) B11: Prohibition for TBT reasons Policy/Regulatory |
2017-10-02 |
Kenya: State Department of Trade |
Rwanda |
Resolved 2018-11-16 |
View |
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Complaint:
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Kenya banned exports of scrap metals destined to Rwanda in accordance with scrap metal Act NO. 1 OF 2015 |
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Resolution status note:
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Kenya informed the SCTIFI in November 2018 that the scrap metal is a restricted business in Kenya and that Rwanda traders require a permit to transfer the scrap metal from Kenya. Rwanda informed the meeting that NTB is resolved. |
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NTB-000-703 |
2.8. Lengthy and costly customs clearance procedures |
2015-11-10 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Single Customs Territory (SCT) export documents processing in Tanzania are taking longer up to 10 days to be cleared instead of 3 days. |
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Resolution status note:
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During the SCTIFI in November, 2018, the meeting was informed that TRA requires a Bonded Transportation document (BT) to control movement of cargo. Currently, there is no linkage between the BT and the exit note. TRA ICT experts are expected to resolve the matter by 9th November 2018. The meeting agreed that this is a single customs territory (SCT) matter and not an NTB. Hence the NTB was Resolved. |
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NTB-000-809 |
2.3. Issues related to the rules of origin |
2017-06-01 |
Uganda: Uganda Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of preferential treatment of hats and other headgear, hand knitted and crocheted by Vajas manufacturers ltd in Kenya and exported into Uganda. |
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Resolution status note:
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The SCTIFI meeting held on 16 November 2018 was informed that Uganda had reported that the Company manufacturing the referenced products was under duty remission regime and hence should attract full CET but it was later confirmed that it is not under duty remission and the Uganda Revenue Authority started granting preferential Treatment. The NTB was resolved. |
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NTB-000-775 |
2.8. Lengthy and costly customs clearance procedures |
2017-05-05 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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It takes more than 14 days to resolve complaints relating to uplifting of invoice values where TRA officers decide to increase the value of the goods. This should take a maximum of two days to complete the process. |
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Resolution status note:
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The SCTIFI meeting held on 16 November 2018 was informed that this NTB had been resolved. |
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NTB-000-810 |
8.7. Costly Road user charges /fees |
2017-10-02 |
Tanzania: Tunduma |
Rwanda |
Resolved 2018-10-31 |
View |
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Complaint:
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Escorted trucks carrying Zambia brown sugar and white maize in transit to Rwanda are forced to pay to Tanzania Revenue Authority (TRA) Tunduma border station a sum of Tsh 960,000 to accompany trucks. |
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Resolution status note:
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The Committee on Customs during its meeting in May noted that Mtera route is the shortest to transit to Rwanda and the route was not yet gazetted. It was recommended to geo-map all the transit routes and gazette the Mtera route.
The Mtera route was gazetted vide Legal Notice No. 48 of 10th May, 2018. The Regional Forum on NTBs at its meeting in October, 2018 was informed that Trucks to Kigali are no longer required to have escorts.
The NTB was resolved. |
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NTB-000-709 |
2.2. Arbitrary customs classification |
2016-04-01 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-07-05 |
View |
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Complaint:
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Arbitrary uplifting of value exports of the Air filters for internal Combustion manufactured by Kenafric products leading to high charges on VAT |
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Resolution status note:
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The Secretariat reported that this NTB had been resolved by the report of the bilateral meeting held from 3rd -5th July 2018 between Kenya & Tanzania . |
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NTB-000-774 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2017-05-05 |
Uganda: Uganda Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of preferential treatment of paper sacks manufactured in Kenya and exported into Uganda |
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Resolution status note:
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During the SCTIFI meeting held on 16 November 2018, Uganda reported that the NTB was resolved for Companies that are not under Duty remission. |
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NTB-000-762 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2017-05-05 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Tanzania |
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Resolution status note:
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During SCTIFI meeting held on 16 November 2018, Kenya reported that stay of application ended on 30th June, 2018 and there was no extension for the same. The NTB was therefore resolved. |
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NTB-000-770 |
7.4. Costly procedures |
2017-05-05 |
Tanzania: Namanga |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Kenya is facing challenges with the delays in verification of perishable goods namely industrial gases and milk products. Industrial gases are exported in liquid state but they very quickly evaporate into gas if the export trucks are left out in the open sun for more than 48 hours. Also, milk is a sensitive product which if not preserved in conducive environment it will get spoiled therefore, should be treated as perishable products under special clearance. |
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Resolution status note:
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During SCTIFI meeting held on 16 November 2018, Tanzania reported that since the commencement of the SCT, goods are not verified at the border and hence there are no more delays. NTB was therefore resolved |
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NTB-000-761 |
2.3. Issues related to the rules of origin Policy/Regulatory |
2017-05-05 |
Uganda: Uganda Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of Preferential treatment of textiles and apparels products from Kenya when exported into Uganda |
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Resolution status note:
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The SCTIFI meeting held on 16 November 2018 was informed that the stay of application on textile and apparels expired on 30th June 2018 and was not renewed
The NTB was resolved by the Committee on Customs (CoC) . |
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NTB-000-808 |
2.3. Issues related to the rules of origin |
2017-06-01 |
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Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Lack of preferential treatment of Edible Oil and products manufactured in Kenya by all edible oil manufacturers in Kenya when exported to Tanzania. The products are being subjected to full CET duties by Rwanda and Tanzania. |
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Resolution status note:
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The SCTIFI in November, 2018 was informed that where the certificate of origin is queried, goods should not be stopped from moving but the custom administration should call for a bond as security of the goods until the verification exercise is complete.
Tanzania reported that she complied with the recommendations of the Verification except for products under Rule 11 (Separation of materials) of the EAC Rules of Origin.
Kenya reported that the NTB for Lubricants & edible oils has been resolved. |
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NTB-000-799 |
2.6. Additional taxes and other charges Policy/Regulatory |
2018-01-08 |
Kenya: Namanga |
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Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania does not give preferential treatment to printed labels manufactured in Kenya by SKANEM LTD and exported into Tanzania. Entry No.TZNG18-1016642. Export suspended. |
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Resolution status note:
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During the SCTIFI meeting held on 16 November2018, Tanzania and Kenya reported that the two Partner States had
identified and resolved the issues causing the NTB |
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Products:
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4821.90: Paper or paperboard labels of all kinds, non-printed |
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NTB-000-814 |
1.7. Discriminatory or flawed government procurement policies |
2017-11-17 |
Uganda: Ministry of Finance |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Discriminatory treatment (Excise duty) of Kenyan manufactured products among others Pharmaceutical products, Juice, cigarettes. |
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Resolution status note:
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During the SCTIFI meeting held on 16 November 2018, Uganda reported that she has put in place administrative measures to accord non discriminatory treatment to Kenya products. The NTB is therefore resolved. |
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NTB-000-758 |
6.5. Variable levies Policy/Regulatory |
2017-05-05 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Tanzania Revenue Authority imposes a Weights and measures levy at 2% of the customs value for every export. The levy is not being picked on the customs entries as is the norm but on a different collection sheet raising questions on authenticity of the levy. |
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Resolution status note:
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During the SCTIFI meeting held on 16 November 2018, Tanzania reported that this is a weight and measures levy that is paid by all including Tanzania exporters and hence it is not an NTB. The Meeting recommended that the levy should be harmonised across EAC Partner States. |
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NTB-000-520 |
6.5. Variable levies Policy/Regulatory |
2012-06-20 |
Tanzania: Tanzania Revenue Authority |
Kenya |
Resolved 2018-11-16 |
View |
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Complaint:
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Beef and Pork from Kenya Farmers Choice are being charged 25% by Tanzania because the company is in the duty remission scheme despite the products not benefiting from the duty remission scheme. |
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Resolution status note:
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During SCTIFI meeting held on 16 November2018, Kenya reported that the NTB was resolved |
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