Non-Tariff Barriers :: Complaints

Resolved complaints

Showing items 41 to 60 of 855

Complaint number	NTB Type Category 1. Government participation in trade & restrictive practices tolerated by governments 1.1. Export subsidies 1.2. Government monopoly in export/import 1.3. State subsidies, procurement, trading, state ownership 1.4. Preference given to domestic bidders/suppliers 1.5. Requirement for counter trade 1.6. Domestic assistance programmes for companies 1.7. Discriminatory or flawed government procurement policies 1.8. Import bans 1.9. Determination of eligibility of an exporting country by the importing country 1.10. Determination of eligibility of an exporting establishment (firm, company) by the importing country 1.11. Occupational safety and health regulation 1.12. Multiplicity and Controls of Foreign exchange market 1.13. "Buy national" policy 1.14. Lack of coordination between government institutions 1.15. Other Category 2. Customs and administrative entry procedures 2.1. Government imposing antidumping duties 2.2. Arbitrary customs classification 2.3. Issues related to the rules of origin 2.4. Import licensing 2.5. Decreed customs surcharges 2.6. Additional taxes and other charges 2.7. International taxes and charges levied on imports and other tariff measures 2.8. Lengthy and costly customs clearance procedures 2.9. Issues related to transit fees 2.10. Inadequate or unreasonable customs procedures and charges 2.11. Lack of control in Customs infrastructure 2.12. Lack of capacity of Customs officers 2.13. Issues related to Pre-Shipment Inspections 2.14. Other Category 3. Technical barriers to trade (TBT) Category 4. Sanitary & phyto-sanitary (SPS) measures Category 5. Specific limitations 5.1. Quantitative restrictions 5.2. Exchange controls 5.3. Export taxes 5.4. Quotas 5.5. Import licensing requirements 5.6. Proportion restrictions of foreign to domestic goods (local content requirement) 5.7. Minimum import price limits 5.8. Embargoes 5.9. Non-automatic licensing 5.10. Prohibitions 5.11. Quantitative safeguard measures 5.12. Export restraint arrangements 5.13. Other quantity control measures 5.14. Restrictive licenses 5.15. Other Category 6. Charges on imports 6.1. Prior import deposits and subsidies 6.2. Administrative fees 6.3. Special supplementary duties 6.4. Import credit discriminations 6.5. Variable levies 6.6. Border taxes 6.7. Other Category 7. Other procedural problems 7.1. Arbitrariness 7.2. Discrimination 7.3. Corruption 7.4. Costly procedures 7.5. Lengthy procedures 7.6. Lack of information on procedures (or changes thereof) 7.7. Complex variety of documentation required 7.8. Consular and Immigration Issues 7.9. Inadequate trade related infrastructure 7.10. Other Category 8. Transport, Clearing and Forwarding 8.1. Government Policy and regulations 8.2. Administrative (Border Operating Hours, delays at border posts, etc.) 8.3. Immigration requirements (Visa, travel permit) 8.4. Transport related corruption 8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,) 8.6. Vehicle standards 8.7. Costly Road user charges /fees 8.8. Issues related to transit Other Policy or Regulatory NTB Not a policy or regulatory NTB Check allUncheck all	Date of incident	Location COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Reporting country or region (additional) COMESA Burundi Comoros Democratic Republic of the Congo Djibouti Egypt Eritrea Eswatini Ethiopia Kenya Libya Madagascar Malawi Mauritius Rwanda Seychelles Somalia Sudan Tunisia Uganda Zambia Zimbabwe EAC Burundi Democratic Republic of the Congo Kenya Rwanda Somalia South Sudan Tanzania Uganda SADC Angola Botswana Comoros Democratic Republic of the Congo Eswatini Lesotho Madagascar Malawi Mauritius Mozambique Namibia Seychelles South Africa Tanzania Zambia Zimbabwe COMESA EAC SADC	Status	Actions
NTB-000-167	7.9. Inadequate trade related infrastructure	2009-07-27	Malawi: Malawi Revenue Authority	Malawi	Resolved 2010-07-22	View
Complaint:	Border delays including irregular border hours
Resolution status note:	Malawi reported that border operating hours are now harmonized and synchronized across borders in Malawi. Malawi now moving to 24hrs.
NTB-000-168	5.1. Quantitative restrictions	2009-07-27	Mauritius: Ministry of Trade	Malawi	Resolved 2012-03-30	View
Complaint:	Import restrictions on sugar
Resolution status note:	At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted
NTB-000-174	1.1. Export subsidies A82: Testing requirement	2009-07-27	Malawi: Malawi Revenue Authority	Malawi	Resolved 2012-04-26	View
Complaint:	Time taken to test products varies between five days for meat and poultry to ten days for batteries. The time factor and discretionary use of these services at the borders has lead to delays in the distribution.
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi reported that the delays could be attributed to the practice of some importers who do not obtain prior certification of products before importing. For importation of meat products, SPS certification has to be obtained from Ministry of Agriculture before importing to avoid delays at the border. The same applies to importation of batteries. Import permit must be obtained from ministry of Trade before importation. The meeting accepted Malawi’s submission to have this NTB resolved.
NTB-000-182	5.1. Quantitative restrictions	2009-07-27	Malawi: Ministry of Trade	Zimbabwe	Resolved 2012-04-26	View
Complaint:	Restriction on importation of tobacco leaf from SADC countries
Resolution status note:	At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi submitted that importation of tobacco was not restricted. As a matter of fact Malawi imports tobacco from Tanzania Zambia for processing at Malawi companies. The tobacco is re-exported after processing. The meeting was also informed that the companies buying tobacco in the region are the same.
NTB-000-183	5.12. Export restraint arrangements	2009-07-27	Malawi: Ministry of Trade	Malawi	Resolved 2010-07-22	View
Complaint:	Export restraint on Unmanufactured tobacco
Resolution status note:	This is no longer obtaining
NTB-000-104	2.7. International taxes and charges levied on imports and other tariff measures	2009-07-26	Botswana: Ministry of Agriculture	South Africa	Resolved 2011-01-10	View
Complaint:	Botswana imposed 15% levy on wheat imports
Resolution status note:	Botswana advised that she does not impose levy on wheat imports.
NTB-000-115	8.7. Costly Road user charges /fees Policy/Regulatory	2009-07-26	Botswana: Ministry of Transport	South Africa	Resolved 2011-01-10	View
Complaint:	Botswana charges very high road levies.
Resolution status note:	Botswana reported that Botswana charges road levies on entry to Botswana at the border only. Road levies are used for road maintenance in Botswana, and are only paid once at entry point.
NTB-000-135	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	Botswana imposes ad- hoc import levies on fresh produce
Resolution status note:	Botswana reported that the levies are no longer obtaining
NTB-000-135	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	Botswana imposes ad- hoc import levies on fresh produce
Resolution status note:	Botswana indicated that she did not charge levies but closed borders whenever local produce was enough to supply local demand. The Ministry of Agriculture has advised that the dates for border closure and opening are set by a committee composed of traders and producers. The Ministry notes that sufficient time is allowed for traders to notify their external suppliers on time. While the study on Agricultural NTBs recommended gradual elimination of some NTBs, it recommended that others could only be eliminated after provision of adequate alternative support systems. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration
NTB-000-136	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	An import levy of 15% is charged on wheat flour
Resolution status note:	Botswana reporte4d that she does not impose levy on wheat
NTB-000-136	2.7. International taxes and charges levied on imports and other tariff measures Policy/Regulatory	2009-07-27	Botswana: Ministry of Agriculture	South Africa	Resolved 2012-05-03	View
Complaint:	An import levy of 15% is charged on wheat flour
Resolution status note:	Botswana reported that she does not impose levy on wheat imports. Botswana is imposing the 15% levy on wheat flour.The wheat flour Levy was introduced in 2003, through the Control of Goods, Prices and other charges Act Chapter 43 section 8 Subsection 3 which restrict importation on wheat flour, thereby encouraging the protection of industries in Botswana. The ACt is still under review. The 15% levy is intended as protection for millers in Botswana and is also designed to support value addition. Consultations are in progress with relevant Ministry. Botswana indicated that resolution of this complaint is dependent on the results of the review of the “Control of Goods, Prices and Other Charges Act” which has been stalled pending the establishment of a National Body. A study to assess the relevance of the levy on wheat flour is still being planned. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration.
NTB-000-190	7.9. Inadequate trade related infrastructure Policy/Regulatory	2009-07-27	SADC	Malawi	Resolved 2011-01-10	View
Complaint:	Inconsistency of road traffic laws, and their application in SADC.
Resolution status note:	Botswana reported that ahe is in the process of harmonizing traffic laws with SADC traffic laws; however, there are some traffic laws that have been harmonized e.g. road signs etc.
NTB-000-216	8.7. Costly Road user charges /fees	2009-07-27	SADC	Zimbabwe	Resolved 2016-10-07	View
Complaint:	Toll fees variation within the region hampers smooth transit of goods. Toll fees should be rationalised.
Resolution status note:	FESARTA reported that the NTB does not exist at present.
NTB-000-292	2.10. Inadequate or unreasonable customs procedures and charges Policy/Regulatory	2009-09-08	SADC	Namibia	Resolved 2011-11-10	View
Complaint:	Empty space on trucks cannot be utilized due to the 'Third Country' rules. This law should be abolished within SADC
Resolution status note:	SADC Secretariat reported that, reducing costs of doing business in the region is one of the key objectives of the SADC Secretariat. However, some interventions of the Secretariat are bound by its regional economic integration process. SADC FTA enables goods originating in Member States applying the FTA to enter duty free and quota free under provisions in the SADC Protocol on Trade. For this economic activity, economic operators are not obliged to be registered as economic operators in the countries where goods are delivered if only they are delivering goods. A deeper regional economic integration would be needed in order to allow foreign economic operators to engage in business activities in Member States, benefit from local business opportunities but also meeting fiscal obligations arising from such operations. This is a level of economic integration closer to common market and which forms SADC long term vision.
NTB-000-298	8.7. Costly Road user charges /fees	2009-09-08	SADC	Namibia	Resolved 2012-06-15	View
Complaint:	Bond registration fees are generally high in all SADC countries
Resolution status note:	The 10th meeting of SADC Committee on Trade facilitation held on 14-15 June 2012 noted that the issue of bonds is normally managed by private sector, mostly banks therefore commercial rates would prevail. It was also noted that within the SADC Customs work programme, there is work to facilitate single transit bond, the result of which should be ready by March 2013. This NTB was therefore considered resolved on grounds that bond registration fees are cahrged at market rates.
NTB-000-317	1.1. Export subsidies A9: SPS measures n.e.s.	2009-09-09	SADC	Seychelles	Resolved 2011-01-10	View
Complaint:	The absence of a unified standards system in SADC results in traders having to seek two certificates, one at home and one in the importing country
Resolution status note:	Botswana reported that there are no Regional Standards in SADC; however SADC is in the process of harmonising the regional standards. Botswana recognizes standards / certificates of other SADC Member States.
NTB-000-324	7.9. Inadequate trade related infrastructure	2009-09-09		Seychelles	Resolved 2024-10-03	View
Complaint:	Some businesses complained that SADC ports are unable to handle containers that exceed 6 metres (20 ft), which limits exporters in implementing the most cost-effective way of transporting their products
Resolution status note:	It has been agreed between the SADC Secretariat and Seychelles that the NTB-000-324 should be marked as resolved. If the challenge still exists, it may be reported again as a new complaint, and Seychelles shall address it accordingly.
NTB-000-346	1.1. Export subsidies B81: Product registration/approval requirements	2010-02-09	Botswana: Ministry of Health	Botswana	Resolved 2011-06-08	View
Complaint:	The Botswana drug registration process was intended to safeguard public health. However, due to lack of human resources, to administer the process, half of the drugs available in South Africa are no longer available in Botswana
Resolution status note:	Botswana reported that it regulates medicines to safeguard public health and to assess products/ drugs. There is a priority list for drugs, e.g. for the following diseases; HIV, Tuberculoses and Malaria. The issue of lack of human resources is being addressed
NTB-000-323	2.12. Lack of capacity of Customs officers Policy/Regulatory	2009-09-09	SADC	Seychelles	Resolved 2011-01-10	View
Complaint:	Lack of training of new customs recruits
Resolution status note:	The Recs have embarked on capacity building for memberstates under the trade facilitation programme
NTB-000-348	5.1. Quantitative restrictions	2010-02-09	Botswana: Ministry of Trade	Botswana	Resolved 2011-07-22	View
Complaint:	Botswana regulates importation and pricing of petroleum products
Resolution status note:	Botswana reported that petroleum products are not regulated

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