Complaint
- Complaint number
- NTB-001-361
- NTB Type
- Other type:
- Complaint
- The Dilla Customs Office has repeatedly delayed the clearance of export goods destined for the Moyale Border for extended periods, despite all required documents and formalities having been duly completed. These products were issued permits with specific validity periods, yet the delays persist, causing unnecessary disruptions. This issue has occurred several times at the same government institution.
- Progress update note
- During the NMC meeting held on 26th May 2026, Ethiopia Customs explained that there is a standard operating procedures. Dilla is a customs check point , sometimes the delay at Dilla occurred until the customs officers verify the goods are for export , for some traders sometimes they moved the goods to Moyale and illegally export it
- Policy or regulatory NTB
- No
- Location
- Ethiopia: Dilla Customs Office (Government institution)
- Reporting Country or Region
- Ethiopia
- Country specific trade issue
- No
- Date of incident
- 2026-01-14
- Status
- In process
- Product Description
-
Maize
- Total value
- 0
- Date reported
- 2026-05-06 11:14
- Modified
- 2026-05-18 14:42
Messages
No messages



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