Complaint

Complaint number
NTB-001-345  
NTB Type
Other type:  
Complaint
A procedural inconsistency exists in the handling of export shipments from Ethiopia to the Djibouti Free Zone, whereby the acceptance of tarpaulin-covered trucks is applied inconsistently in comparison to containerized cargo. In practice, some shipments transported in tarpaulin-covered trucks are permitted entry into the Free Zone, while others are denied access and required to be containerized without clear justification or prior notice. This inconsistent enforcement creates uncertainty among traders and transport operators, leading to delays, additional handling and transportation costs, and operational inefficiencies.
As a result, exporters particularly small-scale traders face difficulties in planning their logistics and complying with requirements, which ultimately reduces their competitiveness and limits smooth market access along the corridor.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Djibouti: Djibouti sea port (Seaport)  
Reporting Country or Region
Ethiopia  
Country specific trade issue
No  
Date of incident
2025-06-26  
Status
New  
Product Description
Re=exported products


 
Total value
0  
Date reported
2026-04-20 10:13  
Modified
2026-04-20 10:13  

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