Complaint

Complaint number
NTB-001-343  
NTB Type
Other type: EXCESSIVE SAMPLE COLLECTION WORTH Kshs 1,626,200.64 FROM TRUCKS AT THE BORDER  
Complaint
Tanzania excessive sampling being conducted for each truck crossing the border on soap, detergents, vaseline body oil among others. This is resulting in significant and unnecessary costs to the business. Samples picked by the Tanzania authorities as of 31st July 2025, amounting to Kshs 1,626,200.64. The products are already paid for by the client.

We are deeply concerned about the excessive sampling being conducted for each truck crossing the border, as this is resulting in significant and unnecessary costs to the business.

URT to stop collecting the huge samples on each truck crossing the border every day and should mutually recognize the KEBS standardization mark of quality that the products have complied with the standards therefore they should conduct scientific based sampling randomly and continue with market survailance.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Tanzania: Namanga (Border post)  
Reporting Country or Region
Kenya  
Country specific trade issue
No  
Date of incident
2025-06-30  
Status
New  
Product Description
soap, detergents, vaseline, body lotions


 
Total value
KSh1.00  
Date reported
2026-04-16 19:08  
Modified
2026-04-16 19:08  

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