Complaint
- Complaint number
- NTB-001-331
- NTB Type
- 3. Technical barriers to trade (TBT)
- NTM Code
- B1: Import authorization/licensing related to technical barriers to trade
- Complaint
- Alphakrust who trade prawns and squid into Kenya market was charged KSH 6,050.00 per consignment as inspection fee, while the product is certified by Tanzania Bureau of Standard (TBS) and has been marked with notified mark as per EAC product certification regulations. The fee is contrary to the requirements of the EAC SQMT Act.
- Status note
- The charges were addressed and the refund process has already been initiated and is currently in progress.
- Progress update note
- Policy or regulatory NTB
- No
- Location
- Kenya: Namanga (Border post)
- Reporting Country or Region
- Tanzania
- Country specific trade issue
- No
- Date of incident
- 2026-02-07
- Status
- Resolved
- Date of resolution
- 2026-04-03
- Product Description
-
Prawns and squid
- Total value
- KSh6.00
- Date reported
- 2026-03-18 13:46
- Modified
- 2026-04-13 00:43
Messages
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