Non-Tariff Barriers

Complaint

Complaint number

NTB-001-309  

NTB Type

7.4. Costly procedures  

Complaint

KEBS rejected the application to renew the Illovo's Diamond Mark certification which expired on 13Dec2025. The new requirement states that Illovo should appoint a Kenyan registered agent or open up a branch in Kenya. This agent will be awarded a Diamond Mark certificate on behalf of Illovo. This is costly and it also restricts product quality visibility through to the end-user.  

Progress update note

 

Policy or regulatory NTB

No 

Location

COMESA  

Reporting Country or Region

COMESA  

Country specific trade issue

No  

Date of incident

2025-12-13  

Status

New  

Product Description

Light Brown Cane Sugar

Computer-assisted translation

• English
• Arabic
• French
• Portuguese

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Total value

0  

Date reported

2026-03-03 10:40  

Modified

2026-03-03 10:40