Complaint

Complaint number
NTB-001-265  
NTB Type
8.8. Issues related to transit  
Complaint
In relation to Complaint NTB-000-632, "Copper Moon Trading, the company that is running the Lebombo dry port at Komatipoort, near the Lebombo/Ressano Garcia border post, is forcing transporters to use and pay for its parking facilities in Komatipoort. Transporters' vehicles are required to visit the SARS customs clearing offices at the Lebombo dry port and so parking should be provided for them, free of charge, by SARS.
If parking is not provided, then trucks must be allowed to park along the roadway."

The complaint was resolved in 2016, is this still the case? Attached is a receipt.
 
Status note
The border post does not have enough parking space and trucks are parking along N4 and also utilising the own private parking which is not link to SARS Customs . It is optional to use the parking with parking fees determined by the owner of the parking . The matter is resolved.  
Progress update note
During the SADC NTB meeting which was held in from 14 to 15 April 2026 in Johannesburg to resolve outstanding NTBs. South Africa indicated that parking facilities at the border posts which requires a fee should be paid by the user. The matter should therefore be marked as resolved.
Response:
The border post does not have enough parking space and trucks are parking along N4 and also utilising the own private parking which is not link to SARS Customs . It is optional to use the parking with parking fees determined by the owner of the parking . The matter is resolved.  
Policy or regulatory NTB
No 
Location
South Africa: Lebombo (Border post)  
Reporting Country or Region
South Africa  
Country specific trade issue
No  
Date of incident
2025-06-03  
Status
Resolved  
Date of resolution
2026-04-15  
Product Description
FMCG


 
Total value
0  
Date reported
2025-06-03 10:15  
Modified
2026-04-15 20:37  

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