Complaint

Complaint number
NTB-001-226  
NTB Type
1.1. Export subsidies  
Complaint
Samples being sent by road-freight to South Africa for testing at an accredited laboratory were refused passage.
Company was informed that the only way to send the samples for testing was to send via air. The challenges are that bulk orders do not fit on an Airlink flight and therefore would require a specific mode of chartered transport .This increases costs significantly and could potentially be the cause that orders are cancelled  
Status note
The SADC NTBs held in Johannesburg South Africa resolved this NTB referencing (General regulations made in terms of the medicines and related substances act of 1965(Act No:101 of 1965)- Amendment published on the 1st August 2025). The amended legislation designate Maseru border post as Land Border Posts for import of any medicine or scheduled substance into the Republic of South Africa provided that the Authority is notified of and approves the intended importation. The email has been sent to BMA requesting for confirmation of the enforcement of the amended legislation by 15 April 2026. The amended legislation is attached for ease of reference.  
Progress update note
The SADC NTBs held in Johannesburg South Africa resolved this NTB referencing (General regulations made in terms of the medicines and related substances act of 1965(Act No:101 of 1965)- Amendment published on the 1st August 2025). The amended legislation designate Maseru border post as Land Border Posts for import of any medicine or scheduled substance into the Republic of South Africa provided that the Authority is notified of and approves the intended importation. The email has been sent to BMA requesting for confirmation of the enforcement of the amended legislation by 15 April 2026. The amended legislation is attached for ease of reference.  
Policy or regulatory NTB
No 
Location
Lesotho: Maseru Bridge (Border post)  
Reporting Country or Region
Lesotho  
Country specific trade issue
No  
Date of incident
2024-11-20  
Status
Resolved  
Date of resolution
2026-04-15  
Product Description
Samples of Cannabis - all paperwork was 100% in order.
Delay in sending samples = delay in receiving results = delay in sales


 
Total value
0  
Date reported
2025-01-14 11:09  
Modified
2026-04-15 20:40  

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