Complaint

Complaint number
NTB-001-143  
NTB Type
3. Technical barriers to trade (TBT)  
NTM Code
B8: Conformity assessment related to TBT 
Complaint
The consignment of Hermetic Bags manufactured by A to Z Textile Mills Ltd of Arusha Tanzania vide export invoice No. OE/7505/23-24 and Road Consignment Note No. 306 was seized by Kenyan Bureau of Standards (KEBS) and held for twenty (20) days as from 22nd September 2023 to 12th October 2023 against the Mutual Recognition arrangement of certified products in the community as per the dictates of SQMT Act of 2006.

The product is certified by Tanzania Bureau of Standard (TBS) as conforming to EAC standard EAS 985-1:2020 and given license No. 4290.

Test results of a sample collected by KEBS from the seized consignment proved that the product conforms to the requirements of the standard - EAS 985-1:2020.

The seizure by KEBS robbed the Tanzanian Company an opportunity to trade, delayed the transfer of goods to her client in Nairobi and loss of TZS 1,668,205/= paid for warehouse rent and reloading of the goods.

Seizure notice, Test results from KEBS, Invoice, Payment receipt and TBS letter to KEBS are attached for reference.

Therefore, I request Kenyan Authorities to;
i. Respect Mutual Recognition arrangement of certified products
ii. Refund the amount of money which was paid by the exporter for unjustifiable seizure of certified goods from Tanzania  
Progress update note
 
Policy or regulatory NTB
Yes 
Location
Kenya: Namanga (Border post)  
Reporting Country or Region
Tanzania  
Country specific trade issue
No  
Date of incident
2023-09-22  
Status
In process  
Product Description
Hermetic Bags

Computer-assisted translation

 
Total value
0  
Date reported
2023-11-12 11:37  
Modified
2024-03-20 10:23  
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