Complaint

Complaint number
NTB-001-080  
NTB Type
2.2. Arbitrary customs classification  
Complaint
Simplified Trade Regime system no longer viable most traders preferring to use trucks instead of declaring using STR system, when declarations are done values are being lifted despite invoices produced , revaluation is done by the Supervisors making it difficult and most challenging for traders to use the system , and this is causing traders to use clearing agents .only a few with small quantities using STR with buses, traders are now preferring to use Commercial clearance instead of STR, giving a negative impact to why STR was put in place, there is need for orientation to Officer coming from Inland to the borders so that they understand how STR system operates.

Prior to covid pandemic traders used to use some small trucks with consolidated goods and declarations would be made as to the individual trader's quantities in a truck at the point of exit. During covid pandemic Customs gave a ruling that all goods to be cleared through the agents to reduce human interface, after the pandemic and all the lockdowns and restrictions CUSTOMS no longer want traders to consolidation system in transportation of goods saying its now a broken consignment. this arbitrary declaration is a trade restriction and a barrier TO TRADE  
Progress update note
 
Policy or regulatory NTB
No 
Location
Zimbabwe: Chirundu (Border post)  
Reporting Country or Region
Zimbabwe  
Country specific trade issue
No  
Date of incident
2022-09-07  
Status
New  
Product Description
biscuits, cotton wool, drinks etc


 
Total value
0  
Date reported
2022-11-03 10:46  
Modified
2022-11-03 10:46