Complaint

Complaint number
NTB-001-018  
NTB Type
3. Technical barriers to trade (TBT)  
NTM Code
B84: Inspection requirement 
Complaint
Uganda subjecting to Kenya perfumed petroleum jelly certified with Kenya SMark and manufactured using the EAC harmonized standards to Destination Inspection (DI) and it's costly charges. This violates the EAC SQMT Act 2006 mutual recognition principal and makes the cost of Kenya products to increase. This has been done despite KEBS writing a letter to UNBS, they proceeded with subjecting Kenya petrolium jelly products to DI and delays for over two weeks. These act by Uganda has negatively affected Kenya export of the products as DI fees and it's process including the delays is extremely high and increases the cost of the products.  
Status note
The issue was discussed between the CEO of KEBs and UNBSs and resolved.
It was an operational issue arising from the use of the wrong standard.  
Progress update note
 
Policy or regulatory NTB
Yes 
Location
Uganda: Malaba (Border post)  
Reporting Country or Region
Kenya  
Country specific trade issue
No  
Date of incident
2021-05-12  
Status
Resolved  
Date of resolution
2021-07-06  
Product Description
Perfumed Petroleum Jelly

Computer-assisted translation

 
Total value
0  
Date reported
2021-06-02 17:09  
Modified
2021-07-06 14:26  
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