Non-Tariff Barriers

Complaint

Complaint number

NTB-001-008  

NTB Type

2.2. Arbitrary customs classification  

Complaint

Nestle is facing Product classification challenges in the Zambian market involving imitation products that are not dairy who are classified as dairy and face similar penalties that dairy products face. This product in question is Cremora which is classified by the authorities as a dairy product. However, CREMORA is a non-dairy creamer. To this effect, the request is to consider CREMORA for exemption from the dairy category of definition and profile of the product.  

Status note

A bilateral meeting between the two countries was held on 10 October wherein Zambia, informed that the NTB was resolved. Nestle was issued with an exemption letter which allows it to export CREMORA as a non-dairy product to the Zambia market. To close the matter, NESTLE would write a letter to the Zambia Revenue Authority (ZRA) requesting a change in the tariff code. The Ministry of Industry (Zambia) would also write another letter to ZRA in support of Nestle’s proposition  

Progress update note

 

Policy or regulatory NTB

No 

Location

Zambia: Ministry of Livestock and Fisheries (Government institution)  

Reporting Country or Region

South Africa  

Country specific trade issue

No  

Date of incident

2020-05-05  

Status

Resolved  

Date of resolution

2022-10-10  

Product Description

CREMORA Milk

Computer-assisted translation

• English
• Arabic
• French
• Portuguese

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Total value

0  

Date reported

2021-03-18 15:31  

Modified

2022-10-13 09:20