Complaint

Complaint number
NTB-000-965  
NTB Type
1.4. Preference given to domestic bidders/suppliers  
Complaint
The issue of Kenya Pipeline Company (KPC) requiring upfront payments or a guarantee cheque for storage of oil and after expiration of the grace period of 21 days they charge 2$ per cube meter (1000 liters) per day as a fine while in Tanzania the grace period goes up to 2months. Also, in order to be able to import products through KPC , a foreign registered company is required to have an agreement with a Kenya based company to bid for them in other to be part on the Open Tender System (OTS).  
Status note
Kenya informed the meeting that the charges are in accordance with the existing KPA regulations. The verification charges are applicable to containers identified for verification upon the customer's request. The customer has a choice to use an independent agent. Hence this is not an NTB and is resolved.  
Progress update note
During the SCTIFI held in September 2020,Kenya informed that She will consult and report back in the online system.  
Policy or regulatory NTB
Yes 
Location
Kenya: Eldoret Storage KPC (Government institution)  
Reporting Country or Region
Rwanda  
Country specific trade issue
No  
Date of incident
2020-06-01  
Status
Resolved  
Date of resolution
2020-11-24  
Product Description
 
Total value
0  
Date reported
2020-06-22 11:47  
Modified
2020-11-28 07:27