Non-Tariff Barriers

Complaint

Complaint number

NTB-000-938  

NTB Type

3. Technical barriers to trade (TBT)  

NTM Code

B31: Labelling requirements 

Complaint

Arenel (Pvt) Ltd was incorporated in the Republic of Zimbabwe in 1961. Arenel is manufacturer, seller and distributor of food and beverages with renowned brands in Biscuits and Sweets both locally, SADC Region and beyond. On Saturday, the 8th of February, 2020, our truck was subjected to inspection by Port Health, South Africa. The inspectorate then detained the truck on the premise that the labeling of our products was not complying to regulation No. R146 of 2010. The truck is still detained.  

Progress update note

1. On 11 February 2020, ( 12:13hrs) South Africa Focal point advised that they were undertaking consultations with relevant authorities and will report back as soon as possible .
2. On 12 February 2020, the exporter advised that the truck had been released on condition that Port Health officials will collect samples for laboratory testing. However, when the truck arrives in South Africa, the company cannot distribute the consignment until samples are collected by the nearest Port Health Officials for lab tests.  

Policy or regulatory NTB

No 

Location

South Africa: Beit Bridge (Border post)  

Reporting Country or Region

Zimbabwe  

Country specific trade issue

No  

Date of incident

2020-02-08  

Status

In process  

Product Description

Sweet Biscuits

Computer-assisted translation

• English
• Arabic
• French
• Portuguese

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Total value

R241 170.00  

Date reported

2020-02-11 09:29  

Modified

2020-02-11 12:38