Complaint

Complaint number
NTB-000-936  
NTB Type
2.6. Additional taxes and other charges  
Complaint
Sunny Yi Feng Tiles (Pvt) Ltd a Zimbabwean company with both SADC and COMESA certificates of origin. The company is being charged USD8.30 per box (VAT) in Zambian market which is a member of COMESA and SADC Free Trade Area, instead of the invoice price of USD3.80 per box (VAT). In addition the company is being charged 5% surtax at the Zambian Border. This problem is being faced only with the Zambian market  
Progress update note
On 21 January 2020, Zimbabwe Focal point sent a request to their counterpart in Zambia to follow up on the issue . A response is being awaited from Zambia .  
Policy or regulatory NTB
No 
Location
Zambia: Chirundu (Government institution)  
Reporting Country or Region
Zimbabwe  
Date of incident
2019-11-19  
Status
In process  
Product Description
Tiles  
Total value
0  
Date reported
2020-01-14 11:13  
Modified
2020-01-29 13:30