Complaint

Complaint number
NTB-000-920  
NTB Type
2.8. Lengthy and costly customs clearance procedures  
Complaint
Lengthy documentation in TRA thus delays and demurrage costs
It takes not more than 3 days to get all necessary documents for Kenya, Rwanda and Uganda while it can take upto 10 days(or more) for TZ since all documentation is processed though the exit border before truck leaves Kenyan side
EXPORT DOCUMENTS REQUIRED IN RWANDA, KENYA & UGANDA
EAC CERTICATE
ENTRY
EXIT
RELEASE ORDER
EXPORT DOCUMENTS REQUIRED IN TANZANIA
EAC CERTICATE
ENTRY
EXIT
RELEASE ORDER
MOVEMENT SHEET
TRANSPORT PERMIT
There is no requirement for transport permit for KE, UG & RW.
There is need for customs to harmonize and reduce documentations so as to simplify export processes and facilitate trade.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Tanzania: Namanga (Border post)  
Reporting Country or Region
Kenya  
Date of incident
2019-06-01  
Status
In process  
Product Description
 
Total value
0  
Date reported
2019-10-18 11:12  
Modified
2019-11-01 12:40