Complaint

Complaint number
NTB-000-876  
NTB Type
2.3. Issues related to the rules of origin  
Complaint
It takes more than 14 days to resolve complaints relating to uplifting of invoice values where TRA officers decide to increase the value of the goods. This should take a maximum of two days to complete the process.  
Status note
The NTB was discussed during the Bilateral meeting between Kenya and URT that was held in September, 2017 and the PSs agreed that it is an operational issue that can be easily raised and addressed between the KRA/TRA on case by case basis. The NTB was resolved.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Tanzania: TRA (Government institution)  
Reporting Country or Region
Kenya  
Date of incident
2017-05-05  
Status
Resolved  
Date of resolution
2018-05-05  
Product Description
 
Total value
0  
Date reported
2019-01-29 14:09  
Modified
2019-01-29 14:09