Complaint

Complaint number
NTB-000-754  
NTB Type
7.3. Corruption  
Complaint
A week or so ago one of the drivers got stopped at Dondo Check Point in Mozambique.
They told the driver that his International Driving Permit (AA) was fake.
We ended up having to pay a fine of 50,000 mts equating to $833.00. With administration charges we have paid out $1,026.00 (fine attached)
The AA have verified our Driving permit is actually not fake.
Attached the report from our agent in Beira of Beloma Mr. Dirk Dieltiens.
Attached his report and correspondence.
Attached the old and new Permit from AA and the letter confirming documentation is in good order.

 
Progress update note
The Mozambique Focal Point reported that consultations had been initiated with the focal point in the Ministry of Industry and Trade, who will get in touch with the police to clarify this issue, as soon as possible  
Policy or regulatory NTB
No 
Location
Mozambique: Police checkpoint in Dondo (Other)  
Reporting Country or Region
Mozambique  
Date of incident
2017-07-01  
Status
In process  
Product Description
 
Total value
1 026.00  
Date reported
2017-07-10 13:13  
Modified
2017-07-11 08:33