Complaint

Complaint number
NTB-000-614  
NTB Type
7.1. Arbitrariness  
Complaint
A Malawian truck (registration number given) is being detained at Inhamizua road block in Beira Mozambique for no proper reason since 12 hours ago. The time of this complaint is 20 32hrs. Traffic Police officer claims Fire Extinguisher is empty which is not the case because it is new and in perfect working condition. Her fellow officers agrees that the Fire Extinguisher is perfect but the lady traffic police officer is refusing to give back the driver cargo documentation until we pay a fine of MTC 5,000. The reason for us paying the fine being that she has already written a fine receipt. Our understanding is we are supposed to pay a fine when we are on the wrong side of the law not when the Police officer is not well conversant with things I.e. Fire extinguishers. Please assist. (Driver’s name and contact details provided)  
Status note
On 26 December 2013, Mozambique Focal Point reported that the problem of Beira has been resolved, and that the lord in question has left the detention area at the road block.  
Progress update note
1. On the afternoon of 03 December 2013, Mozambique Focal Point reported that they had contacted the Driver who was still at the road block to establish the problem after which they alerted authorities at Beira, who were now dealing with the issue. The outcome of the Beira office intervention would be communicated.

2. This complaint was forwarded to SADC secretariat and Mozambique Focal Point immediately it was received on 02 December 2013  
Policy or regulatory NTB
No 
Location
Mozambique: Inhamizua Road block in Beira (Road block)  
Reporting Country or Region
Malawi  
Country specific trade issue
No  
Date of incident
2013-12-02  
Status
Resolved  
Date of resolution
2013-12-26  
Product Description
All products


 
Total value
0  
Date reported
2013-12-02 22:27  
Modified
2014-01-17 16:35