Complaint

Complaint number
NTB-000-382  
NTB Type
2.8. Lengthy and costly customs clearance procedures  
Complaint
The process of clearing trucks at the Beit Bridge Border Post is very low since week beginning 26 July 2010. Trucks take up to 3 days to cross from Messina to Beitbridge? Drivers have reported that South Africa Revenue Authorities are not deploying enough manpower to clear trucks on time. Stops and supervising take ages to be completed  
Status note
At the Cross Border Road Transport Agency Indaba held on 18-19 October 2011, SARS reported that most clearance procedures are now done electronically. SARS is now moving into a paperless environment and is encouraging all Hauliers/Operators to register their road manifest with SARS to cut out on paper work at the border. It now takes as little as 11 minutes for a truck to be cleared on the South African side at Beit Bridge border.  
Progress update note
 
Policy or regulatory NTB
No 
Location
South Africa: Beit Bridge (Border post)  
Reporting Country or Region
Malawi  
Country specific trade issue
No  
Date of incident
2010-08-11  
Status
Resolved  
Date of resolution
2011-10-18  
Product Description
All products

Computer-assisted translation

 
Total value
0  
Date reported
2010-08-11 00:00  
Modified
2011-10-18 17:58  
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