Complaint

Complaint number
NTB-000-358  
NTB Type
2.8. Lengthy and costly customs clearance procedures  
Complaint
The process of obtaining DRC Ogeframe certificate delays cargo at the port and increases costs. Procedure is too long as it involves exporter paying fees at Tanzania Revenue Authority in DAr es Salaam Office and then take the document for endorsement by DRC. This is applicable only to transit goods to DRC.  
Status note
Member States agreed to resolve on the strength that no complaints had been received .  
Progress update note
At the 18th SADC Sub Committee on Trade Facilitation meeting held in Gaborone, Tanzania informed the meeting that it was the DRC companies that experienced the NTB, however, DRC responded that they had not received any complaint from the companies . The two countries would undertake bilateral consultations between the Ministries of Transport and Ministries of Trade and report back.  
Policy or regulatory NTB
No 
Location
Democratic Republic of the Congo: Ministry of Trade (Government institution)  
Reporting Country or Region
Tanzania  
Country specific trade issue
No  
Date of incident
2010-02-10  
Status
Resolved  
Date of resolution
2023-02-20  
Product Description
All products

Computer-assisted translation

 
Total value
0  
Date reported
2010-02-10 00:00  
Modified
2023-02-23 11:30  
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