Resolved complaints

Showing items 241 to 260 of 799
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region (additional)
COMESA
EAC
SADC
Status Actions
NTB-000-281 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-08 South Africa: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: In 2004, the South African authorities introduced a commercial export permit requirement for Namibian grown oysters before these oysters could enter South Africa. In addition, an import permit is required from the South African authorities. The industry views this measure as a punitive trade measure, intended to protect the South African industry.  
Resolution status note: South Africa reported that the importation and exportation of all products is subject to control measures. This is to ensure that there is compliance with specified environmental legislation and with terms and
conditions of permits and other authorisations issued in terms of that legislation. For more information please contact:
Marine and Coastal Management, Department of Environmental Affairs and Tourism
Tel: 021 402 3911
Fax: 021 402 3367
 
NTB-000-272 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-09-08 Zambia: Other Zambia Namibia Resolved
2010-11-22
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Complaint: Issuing of Phytosanitary Certificates for exports of cotton cake to Namibia by Zambian Authorities is too slow.  
Resolution status note: Zambian reported that authorities process the above certificates as quickly as possible. The only time there is a delay is when the client does not have the right documentation, or has missing documentation  
NTB-000-285 2.7. International taxes and charges levied on imports and other tariff measures 2009-09-08 Zambia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of salt under the SADC Trade Protocol.  
Resolution status note: Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol  
NTB-000-286 2.7. International taxes and charges levied on imports and other tariff measures 2009-09-08 Zambia: Ministry of Trade Namibia Resolved
2010-11-22
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Complaint: The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of fishmeal under the SADC Trade Protocol.  
Resolution status note: Zambia reported that she is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol.  
NTB-000-287 2.7. International taxes and charges levied on imports and other tariff measures 2009-09-08 Zambia: Other Zambia Namibia Resolved
2010-11-22
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Complaint: The Zambian Government is delaying implementation of phase down schedule of tariffs for imports of pasta under the SADC Trade Protocol.  
Resolution status note: Zambia reported that Zambia is on schedule in terms of implementing her obligations under the SADC Trade Protocol. As a result of Zambia’s successful implementation of the Trade Protocol, Zambia participates in the SADC Free Trade Area. The tariff liberalization of category C is continuing up until 2010 as provided for in the SADC Trade Protocol.  
NTB-000-303 2.7. International taxes and charges levied on imports and other tariff measures 2009-09-09 South Africa: Department of Trade and Industry Madagascar Resolved
2010-07-22
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Complaint: Complex tariff and other import tax structure  
Resolution status note: South Africa reported that both countries are members of SADC hence SADC tariff reduction schedules apply  
NTB-000-317 1.1. Export subsidies
A9: SPS measures n.e.s.
2009-09-09 SADC Seychelles Resolved
2011-01-10
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Complaint: The absence of a unified standards system in SADC results in traders having to seek two certificates, one at home and one in the importing country  
Resolution status note: Botswana reported that there are no Regional Standards in SADC; however SADC is in the process of harmonising the regional standards. Botswana recognizes standards / certificates of other SADC Member States.  
NTB-000-323 2.12. Lack of capacity of Customs officers
Policy/Regulatory
2009-09-09 SADC Seychelles Resolved
2011-01-10
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Complaint: Lack of training of new customs recruits  
Resolution status note: The Recs have embarked on capacity building for memberstates under the trade facilitation programme  
NTB-000-299 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-09 Madagascar: Ministry of Trade Madagascar Resolved
2011-03-11
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Complaint: Government imposes export constraints on the exportation of wood  
Resolution status note: This is a measure to safeguard the environment. The elimination of non-tariff barriers will be done gradually.
 
NTB-000-300 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-09 Madagascar: Ministry of Trade Madagascar Resolved
2010-07-26
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Complaint: Government imposes export constraints on the exportation of wood  
NTB-000-301 5.3. Export taxes
Policy/Regulatory
2009-09-09 Madagascar: Department of Customs Madagascar Resolved
2010-07-26
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Complaint: Royalty levy of 1,5% is charged exports of transformed wood  
Resolution status note: This is a measure to safeguard the environment. The elimination of non-tariff barriers will be done gradually.
 
NTB-000-328 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2009-09-09 Eswatini: Revenue Authority Eswatini Resolved
2011-06-06
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Complaint: The customs declaration system linking Swaziland Borders is not automated.  
Resolution status note: Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.  
NTB-000-329 2.13. Issues related to Pre-Shipment Inspections 2009-09-09 Eswatini: Customs Eswatini Resolved
2010-07-28
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Complaint: Swaziland borders are seriously understaffed and there is to control smuggling.  
Resolution status note: Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.  
NTB-000-332 2.3. Issues related to the rules of origin 2009-09-09 Eswatini: Customs Eswatini Resolved
2010-07-28
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Complaint: Delays have been experienced in the issuing Certificates of Origin  
Resolution status note: Swaziland reported that Customs Department issues certificates of origin for exports destined to US through AGOA and EU through Euro 1. The Trade Promotion Unit issues certificates for SADC and COMESA. Therefore there is need for clarity on which of these institutions is causing delays.  
NTB-000-321 7.9. Inadequate trade related infrastructure 2009-09-09 SADC Seychelles Resolved
2011-06-03
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Complaint: Innadequate air passenger links between Member states.  
Resolution status note: Seychelles reported that she is in the process of liberalizing trade and expanding trade within COMESA, SADC and IOC in order to facilitate trade within the region and access to food imports  
NTB-000-304 2.14. Other 2009-09-09 Democratic Republic of the Congo: Kasumbalesa Democratic Republic of the Congo Resolved
2010-12-02
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Complaint: Lack of knowledge of regulations by customs officials  
Resolution status note: DRC is participating in the SADC Customs Management project where by the customs officials are now actively involved in regional matters.  
NTB-000-307 2.10. Inadequate or unreasonable customs procedures and charges 2009-09-09 Democratic Republic of the Congo: Kasumbalesa Democratic Republic of the Congo Resolved
2010-12-02
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Complaint: Limited knowledge of customs procedures and documentation therefore officials impose arbitrary requirements at border posts  
Resolution status note: DRC is actively participating inthe SADC Customs Cooperation Committee thereby increasing knowledge of customs procedures and requirements  
NTB-000-309 5.3. Export taxes
Policy/Regulatory
2009-09-09 Democratic Republic of the Congo: Ministry of Trade Democratic Republic of the Congo Resolved
2010-07-30
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Complaint: Export duty is levied on timber.  
NTB-000-311 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-09-09 Democratic Republic of the Congo: Ministry of trade Democratic Republic of the Congo Resolved
2010-07-30
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Complaint: High road charges and transport costs for exporters  
NTB-000-334 1.14. Lack of coordination between government institutions 2009-09-09 Eswatini: Ministry of Trade Uganda Resolved
2015-12-21
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Complaint: Permits are issued by diffrent authorities in diffrent cities. Agricultural import permits are issued by NAMBOARD in Manzini.; Dairy products imports are issued by Dairy Board in Manzini. Other miscellaneous goods import permits issued by Ministry of Finance in Mbabane.  
Resolution status note: On 21st December 2015, Uganda Focal point reported that this NTB had been long resolved. Uganda received a letter from Swaziland indicating that the issuance of permits had been streamlined.  
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