Complaint

Complaint number
NTB-000-965  
NTB Type
1.4. Preference given to domestic bidders/suppliers  
Complaint
The issue of Kenya Pipeline Company (KPC) requiring upfront payments or a guarantee cheque for storage of oil and after expiration of the grace period of 21 days they charge 2$ per cube meter (1000 liters) per day as a fine while in Tanzania the grace period goes up to 2months. Also, in order to be able to import products through KPC , a foreign registered company is required to have an agreement with a Kenya based company to bid for them in other to be part on the Open Tender System (OTS).  
Status note
Kenya informed the meeting that the charges are in accordance with the existing KPA regulations. The verification charges are applicable to containers identified for verification upon the customer's request. The customer has a choice to use an independent agent. Hence this is not an NTB and is resolved.  
Progress update note
1. During the SCTIFI held in September 2020,Kenya informed that She will consult and report back in the online system.
2. In November 2020,Kenya informed the meeting that the charges are in accordance with the existing KPA regulations.
The verification charges are applicable to containers identified for verification upon the customer's request. The customer has a choice to use an independent agent.
3.During the NMC that was held in March 2021, Rwanda noted that the Update on this NTB is misplaced, Kenya Focal Point should give the update on the resolution of this NTB else the NTB be recalled in the system as an outstanding NTB
4.The RMC held in May 2021, noted that the Republic of Kenya will consult and revert during SCTIFI
5.During the NMC in September 2021, Kenya reported that KPC does not require upfront payment or guarantee cheque and she has planned to visit Rwanda and also give an information note by 13th November 2021.  
Policy or regulatory NTB
Yes 
Location
Kenya: Eldoret Storage KPC (Government institution)  
Reporting Country or Region
Rwanda  
Country specific trade issue
No  
Date of incident
2020-06-01  
Status
Resolved  
Date of resolution
2022-06-14  
Product Description

Computer-assisted translation

 
Total value
0  
Date reported
2020-06-22 11:47  
Modified
2022-06-14 15:40  
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