Complaint

Complaint number
NTB-000-502  
NTB Type
8.5. Infrastructure (Air, Port, Rail, Road, Border Posts,)  
Complaint
Delays at Malaba border for trucks driving to Uganda due to lack of facilities at the border  
Status note
The Focal points for Kenya and Rwanda reported that the scope of facilities reported missing at malaba include Air, Port, Rail, Road, Border Posts facilities and therefore making it quite difficult to address the NTB. It was therefore recommended that the NTB be removed from the system and any folow up complaint should be be reported accurately to reflect the true position of operations at the border in reference. Border posts facilities at Malaba are in place and operational.  
Progress update note
On 14 August 2012 , Kenya Focal point advised that the Private Sector Federation of Rwanda is requested to state the specific infrastructure facilities that are lacking at the border points mentioned for possible tracking of the Trade Barrier. The scope of facilities reported missing at Malaba include Air, Port, Rail, Road, Border Posts facilities and therefore quite difficult to address the NTB. It is recommended that the NTB be removed from the system and if there is any complain let it be reported accurately to reflect the true position of operations at the border in reference. Border posts facilities at Malaba are in place and operational.  
Policy or regulatory NTB
No 
Location
Kenya: Malaba (Border post)  
Reporting Country or Region
Rwanda  
Country specific trade issue
No  
Date of incident
2012-03-14  
Status
Resolved  
Date of resolution
2012-09-28  
Product Description
All products


 
Total value
0  
Date reported
2012-05-11 15:15  
Modified
2012-10-02 16:09