Complaint

Complaint number
NTB-000-367  
NTB Type
2.10. Inadequate or unreasonable customs procedures and charges  
Complaint
Asycuda++ system closes at 16.00 hrs for new entries . ZRA does not continue to clear goods after 16.00hrs.  
Status note

Zambia reported that the Asycuda++ system is 24hours for those on DTI and there is also e-payment. Its only those who are not on DTI and access the system through Necor which closes at 16hrs are affected, otherwise the system does not close.  
Progress update note
 
Policy or regulatory NTB
Yes 
Location
Zambia: Zambia Revenue Authority (Government institution)  
Reporting Country or Region
Zambia  
Country specific trade issue
No  
Date of incident
2010-02-10  
Status
Resolved  
Date of resolution
2011-03-04  
Product Description
All products


 
Total value
0  
Date reported
2010-02-10 00:00  
Modified
2011-03-04 15:15