Resolved complaints

Showing items 301 to 320 of 427
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region
COMESA
EAC
SADC
Status Actions
NTB-000-162 8.7. Costly Road user charges /fees 2009-07-27 Tanzania: Ministry of Transport Tanzania Resolved
2011-07-28
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Complaint: Registration and accreditation of transporters is too high, (Charge is USD 10,000 per company so that only capable and serious transporters are registered)  
Resolution status note: Tanzania Revenue Authority reported that TRA is responsible for issuing the transporter license and that the fees is only Ks 20 000.  
NTB-000-160 3.2. Inadequate or unreasonable testing and certification arrangements
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-160 3.2. Inadequate or unreasonable testing and certification arrangements
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway.  
NTB-000-160 3.2. Inadequate or unreasonable testing and certification arrangements
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway. Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-159 4.1. Issues related to sanitary and phyto-sanitary measures
A83: Certification requirement
2009-07-27 Tanzania: Ministry of Health Tanzania Resolved
2011-08-30
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Complaint: Cumbersome certification procedures for certification of milk inputs.Certification officers are based in Dar es Salaam and going to Tunduma for verification is very cumbersome  
Resolution status note: Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing mainly on textiles motor vehicles.  
NTB-000-157 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Kenya: Kenya Revenue Authority Tanzania Resolved
2011-07-28
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Complaint: Too much time is lost during cross border pre-shipment inspection and certification for Kenyan bound cargo.  
Resolution status note: At the NMC meeting held in Nairobi on 29 August 2011, Kenya reported that KRA is currently carrying out time release study to determine time taken at borders.
2. EAC is in the process of introducing OSBP.
 
NTB-000-156 7.9. Inadequate trade related infrastructure 2009-07-27 Tanzania: Along major highways Tanzania Resolved
2012-06-15
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Complaint: Weighing equipment in some stations is sometimes faulty, meaning that even when a truck has a proper seal, weight readings at different stations vary. Also, there are numerous stations along the major highways, which do not respect seals even when it is clear that such seals have not been tempered with. The most notorious stations are along Moshi and Kibaha on Nairobi-Dar-es-salaam highway.  
Resolution status note: The 10th meeting of SADC Committee on Trade Facilitation accepted Tanzania's explaination that problem arose due to packaging and loading of containers at the port. If containers are not properly packed, goods move while on transit and affect weigh on an axle. Distribution of weight on an axle may be correct at point of departure, but after some distance, it may change as cargo moves. Since weighing is on axles not cargo, different numbers may be recorded at
a weigh bridge. It was reported that sensitization was already being undertaken to alert traders to reduce the possibility of movement of goods inside containers while in transit by packing properly. The meeting therefore agreed to consider the NTB resolved.
 
NTB-000-154 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-07-28
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Complaint: Delays and high cost of screening honey. Tanzania Bureau of Standards takes from 3 to 4 weeks with constant follow up; 20 items are screened on payment of T50,000/-  
Resolution status note: Tanzania Bureau of Standards reported that there is some improvement on the dwell time at TBS Test house. There has been an influx of samples in the food sector which has resulted in companies having to wait for maximum 1-2 weeks. The current capacity of the conformity infrastructure (soft and hard), has necessitated that TBS Laboratory applies a first come first attended procedure. TBS encourages the business community not to wait until the last hour before they lodge their enquiry.

2. The cost of conducting an analysis is determined by the type of analysis to be conducted and therefore the cost of the reagents which goes up with time. Example, the current (2011) analysis cost for Honey is 160,000.00Tanzanian Shillings per sample.
 
NTB-000-153 3.8. Other
B41: TBT regulations on production processes
2009-07-27 Mauritius: Ministry of Trade Tanzania Resolved
2010-11-22
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Complaint: Mauritius have refused to buy beer from Tanzania on TBT grounds  
Resolution status note: Mauritius reported that this is no longer obtaining  
NTB-000-152 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Kenya: Kenya Revenue Authority Tanzania Resolved
2010-11-22
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Complaint: Kenyan customs often demand a customs insurance bond for transit goods that pass through Kenyan roads en route to Uganda , Rwanda, Burundi and DRC.  
Resolution status note: Issue resolved through EAC  
NTB-000-151 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Kenya: Kenya Revenue Authority Tanzania Resolved
2010-11-22
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Complaint: On a number of occasions, Kenyan customs demands that products originating from Tanzania have to be unloaded for physical verification, which means destruction of the product packages. The importer has thereafter to repackage goods at own cost so as to fit original packages. Products most affected include tyres, textiles, cognac spirits and cigarettes.  
Resolution status note: Issue resolved through COMESA customs and trade comittee  
NTB-000-150 2.3. Issues related to the rules of origin 2009-07-27 Kenya: Kenya Revenue Authority Tanzania Resolved
2011-08-29
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Complaint: In some instances, Kenya customs demands that Tanzania exporters wishing to pernetrate the Kenyan market have to produce an EA certificate of origin or alternatively an international certificate of origin. An EA certificate of origin does not exist yet, since the EA countries are using the COMESA certificate of origin until they develope their own.  
Resolution status note: At the NMC meeting held in Naifrobi on 29 August 2011, Kenya reported that there is an EAC certificate of origin currently issued by Confederation of Tanzania Industries (CTI) .  
NTB-000-149 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Tanzania: Tanzania Revenue Authority Tanzania Resolved
2011-07-28
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Complaint: Despite efforts to improve the situation, customs procedures in Tanzania are cumbersome. In most cases, depending on the type of product, there is a long verification chain that involves many steps and numerous documents have to be handled/exchanged in the process of importing.  
Resolution status note: Tanzania Revenue Authority reported that all customs documentation are now obtained and processed online. Traders engage Clearing Agents for clearing goods who obtain all documents online.  
NTB-000-148 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2009-07-27 Zambia: Ministry of Trade Tanzania Resolved
2011-03-04
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Complaint: Zambia licensing process just too long.  
Resolution status note: Zambia reported that the process only takes 24hours  
NTB-000-147 1.8. Import bans
Policy/Regulatory
2009-07-27 Namibia: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Namibia imposed an import ban on wheat flour  
NTB-000-146 1.8. Import bans 2009-07-27 Rwanda: Ministry of Agriculture Rwanda Resolved
2010-07-30
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Complaint: An import ban on wheat flour has been imposed  
Resolution status note: Rwanda reported that the issue was resolved internally  
NTB-000-145 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-27 Zimbabwe: Ministry of Agriculture South Africa Resolved
2011-06-09
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Complaint: A 10% import levy is imposed on all agricultural products.  
Resolution status note: Zimbabwe reported that import levy has been suspended on all basic commodities most of which are agricultural in nature.  
NTB-000-144 1.8. Import bans 2009-07-27 Zimbabwe: Ministry of Industry & Commerce South Africa Resolved
2011-03-04
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Complaint: An import ban has been put in place for poultry products  
Resolution status note: Zimbabwe reported that the ban has since been lifted on poultry and its products.  
NTB-000-143 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-03-04
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Complaint: Zimbabwe imposes import restrictions on flour  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of flour .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
NTB-000-142 5.1. Quantitative restrictions 2009-07-27 Zimbabwe: Ministry of Industry and Commerce South Africa Resolved
2011-06-09
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Complaint: Zimbabwe imposes restrictions on imports of maize meal  
Resolution status note: Zimbabwe reported that there are no more quotas on importation of mealie-meal .Anyone .i.e individuals or companies can import any quantity as long as all the requirements are met.  
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