Resolved complaints

Showing items 301 to 320 of 550
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region
COMESA
EAC
SADC
Status Actions
NTB-000-323 2.12. Lack of capacity of Customs officers
Policy/Regulatory
2009-09-09 SADC Seychelles Resolved
2011-01-10
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Complaint: Lack of training of new customs recruits  
Resolution status note: The Recs have embarked on capacity building for memberstates under the trade facilitation programme  
NTB-000-322 7.9. Inadequate trade related infrastructure
Policy/Regulatory
2009-09-09 Seychelles: Victoria International Airport Seychelles Resolved
2010-11-22
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Complaint: Inadequate cold room facilities at airports.  
Resolution status note: Seychelles reported that her membership in SADC, signing of the COMESA FTA and Seychelles acceding to the WTO, imports might increase specially for frozen goods. Having adequate cold storage facility at airport and sea port can be considered one future area of development  
NTB-000-321 7.9. Inadequate trade related infrastructure 2009-09-09 SADC Seychelles Resolved
2011-06-03
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Complaint: Innadequate air passenger links between Member states.  
Resolution status note: Seychelles reported that she is in the process of liberalizing trade and expanding trade within COMESA, SADC and IOC in order to facilitate trade within the region and access to food imports  
NTB-000-320 5.7. Minimum import price limits 2009-09-09 Seychelles: Other Seychelles Seychelles Resolved
2010-11-22
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Complaint: There is price control on goods imported inti Seychelles. Prices of imported goods are limited by a maximum 30% mark-up
 
Resolution status note: Seychelles reported that price control has been removed on all non-food items. Seychelles needs to eliminate NTB’s, therefore need to explore alternative ways of controlling price on food items.  
NTB-000-319 6.5. Variable levies 2009-09-09 Seychelles: Other Seychelles Seychelles Resolved
2010-11-22
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Complaint: A levy has been introduced on poultry imports  
Resolution status note: Seychelles reported that the Quotas system on poultry has been abolished. Seychelles has just recently introduced a levy on such imports.  
NTB-000-318 6.5. Variable levies 2009-09-09 Seychelles: Other Seychelles Seychelles Resolved
2010-11-22
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Complaint: A levy has been introduced on pork imports  
Resolution status note: Seychelles reported that the Quotas system on pork has been abolished. Seychelles has just recently introduced a levy on such imports.  
NTB-000-317 3.4. Intergovernmental acceptance of testing methods and standards
A9: SPS measures n.e.s.
2009-09-09 SADC Seychelles Resolved
2011-01-10
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Complaint: The absence of a unified standards system in SADC results in traders having to seek two certificates, one at home and one in the importing country
 
Resolution status note: Botswana reported that there are no Regional Standards in SADC; however SADC is in the process of harmonising the regional standards. Botswana recognizes standards / certificates of other SADC Member States.  
NTB-000-316 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2009-09-09 Seychelles: Port Victoria Swaziland Resolved
2010-11-22
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Complaint: There is a total lack of consistency in the application of customs procedures at all clearing offices in Seychelles

 
Resolution status note: Seychelles proposed to have clearing agents undergo a competency training/exam for them to be well versed with application of customs procedures  
NTB-000-315 2.4. Import licensing 2009-09-09 Seychelles: Ministry of Trade Seychelles Resolved
2010-11-22
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Complaint: Administrative procedures for the import licensing system require improved efficiency  
Resolution status note: Seychelles reported that import licences are not required for the vast majority of products  
NTB-000-314 2.8. Lengthy and costly customs clearance procedures 2009-09-09 Seychelles: Port Victoria Seychelles Resolved
2010-11-22
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Complaint: The clearing process is somewhat lengthy, and bureaucratic as appointments have to be made to clear goods
 
Resolution status note: Seychelles reported that with the Asycuda system the clearing process can take 24hrs, all transaction can be done on-line. Appointments were given to clear goods to facilitate work of custom officers and avoid congestion at the port as handling capacity are limited. Need to confirm current situation.  
NTB-000-311 8.7. Costly Road user charges /fees
Policy/Regulatory
2009-09-09 Democratic Republic of the Congo: Ministry of trade Democratic Republic of the Congo Resolved
2010-07-30
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Complaint: High road charges and transport costs for exporters  
NTB-000-309 5.3. Export taxes
Policy/Regulatory
2009-09-09 Democratic Republic of the Congo: Ministry of Trade Democratic Republic of the Congo Resolved
2010-07-30
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Complaint: Export duty is levied on timber.  
NTB-000-307 2.10. Inadequate or unreasonable customs procedures and charges 2009-09-09 Democratic Republic of the Congo: Kasumbalesa Democratic Republic of the Congo Resolved
2010-12-02
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Complaint: Limited knowledge of customs procedures and documentation therefore officials impose arbitrary requirements at border posts

 
Resolution status note: DRC is actively participating inthe SADC Customs Cooperation Committee thereby increasing knowledge of customs procedures and requirements  
NTB-000-304 2.14. Other 2009-09-09 Democratic Republic of the Congo: Kasumbalesa Democratic Republic of the Congo Resolved
2010-12-02
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Complaint: Lack of knowledge of regulations by customs officials  
Resolution status note: DRC is participating in the SADC Customs Management project where by the customs officials are now actively involved in regional matters.  
NTB-000-303 2.7. International taxes and charges levied on imports and other tariff measures 2009-09-09 South Africa: Department of Trade and Industry Madagascar Resolved
2010-07-22
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Complaint: Complex tariff and other import tax structure
 
Resolution status note: South Africa reported that both countries are members of SADC hence SADC tariff reduction schedules apply  
NTB-000-301 5.3. Export taxes
Policy/Regulatory
2009-09-09 Madagascar: Department of Customs Madagascar Resolved
2010-07-26
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Complaint: Royalty levy of 1,5% is charged exports of transformed wood  
Resolution status note: This is a measure to safeguard the environment. The elimination of non-tariff barriers will be done gradually.
 
NTB-000-300 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-09 Madagascar: Ministry of Trade Madagascar Resolved
2010-07-26
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Complaint: Government imposes export constraints on the exportation of wood  
NTB-000-299 5.12. Export restraint arrangements
Policy/Regulatory
2009-09-09 Madagascar: Ministry of Trade Madagascar Resolved
2011-03-11
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Complaint: Government imposes export constraints on the exportation of wood  
Resolution status note: This is a measure to safeguard the environment. The elimination of non-tariff barriers will be done gradually.
 
NTB-000-298 8.7. Costly Road user charges /fees 2009-09-08 SADC Namibia Resolved
2012-06-15
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Complaint: Bond registration fees are generally high in all SADC countries  
Resolution status note: The 10th meeting of SADC Committee on Trade facilitation held on 14-15 June 2012 noted that the issue of bonds is normally managed by private sector, mostly banks therefore commercial rates would prevail. It was also noted that
within the SADC Customs work programme, there is work to facilitate single transit bond, the result of which should be
ready by March 2013. This NTB was therefore considered resolved on grounds that bond registration fees are cahrged at market rates.
 
NTB-000-294 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2009-09-08 Namibia: Walvsi Bay sea port Namibia Resolved
2010-12-01
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Complaint: Delays occur at Walvis Bay to get the required documentation out in time for the trucks to leave. It leads to the company paying demurrage/penalties for trucks standing idle
 
Resolution status note: Recruitment of personnel in process  
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