Resolved complaints

Showing items 301 to 320 of 402
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region
COMESA
EAC
SADC
Status Actions
NTB-000-136 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: An import levy of 15% is charged on wheat flour  
Resolution status note: Botswana reporte4d that she does not impose levy on wheat  
NTB-000-136 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: An import levy of 15% is charged on wheat flour  
Resolution status note: Botswana reported that she does not impose levy on wheat imports. Botswana is imposing the 15% levy on wheat flour.The wheat flour Levy was introduced in 2003, through the Control of Goods, Prices and other charges Act Chapter 43 section 8 Subsection 3 which restrict importation on wheat flour, thereby encouraging the protection of industries in Botswana. The ACt is still under review. The 15% levy is intended as protection for millers in Botswana and is also designed to support value addition. Consultations are in progress with relevant Ministry. Botswana indicated that resolution of this complaint is dependent on the results of the review of the “Control of Goods, Prices and Other Charges Act” which has been stalled pending the establishment of a National Body. A study to assess the relevance of the levy on wheat flour is still being planned. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration.  
NTB-000-135 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: Botswana imposes ad- hoc import levies on fresh produce  
Resolution status note: Botswana reported that the levies are no longer obtaining  
NTB-000-135 2.7. International taxes and charges levied on imports and other tariff measures
Policy/Regulatory
2009-07-27 Botswana: Ministry of Agriculture South Africa Resolved
2012-05-03
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Complaint: Botswana imposes ad- hoc import levies on fresh produce  
Resolution status note: Botswana indicated that she did not charge levies but closed borders whenever local produce was enough to supply local demand. The Ministry of Agriculture has advised that the dates for border closure and opening are set by a committee composed of traders and producers. The Ministry notes that sufficient time is allowed for traders to notify their external suppliers on time. While the study on Agricultural NTBs recommended gradual elimination of some NTBs, it recommended that others could only be eliminated after provision of adequate alternative support systems. This NTB is of regulatory nature and therefore it is resolved that the NTB be transferred to section of 'Resolved NTBs of policy and regulatory nature' for further consideration  
NTB-000-134 5.7. Minimum import price limits
Policy/Regulatory
2009-07-27 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Lesotho regulates prices by fixing a floor price for peas  
Resolution status note: Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).  
NTB-000-133 5.7. Minimum import price limits
Policy/Regulatory
2009-07-27 Lesotho: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Lesotho regulates prices for dry beans  
Resolution status note: Lesotho reported that she does not regulate prices for any product; however our marketing department sometimes makes some price recommendations based on the market price for legumes. At times when these food stuffs have been subsidized due to lack of food supplies as a result of drought, prices are being regulated (only on subsidized programmes).  
NTB-000-132 2.8. Lengthy and costly customs clearance procedures
Policy/Regulatory
2009-07-26 South Africa: South Africa Revenue Services Swaziland Resolved
2012-04-26
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Complaint: South Africa is charging a fine of E1000.0 per set of customs documents for documents not acquitted within a month.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012,South Africa reported that this is a standing transit regulation. Swaziland and South Africa agreed that South Africa would provide the regulation for distribution to stakeholders. It was therefore resolved that the NTB be considered resolved.  
NTB-000-131 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Mozambique: Other Mozambique Swaziland Resolved
2010-11-22
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Complaint: Mozambique customs rules vary, causing long delays at the borders.  
Resolution status note: Mozambique reported that all the Mozambican borders rules and procedures are already harmonized and standardized within the SADC Regional Integration and the World Customs Organization (WCO), the rules applied in Mozambique border are consistent with procedures used at Swaziland border and SADC countries.  
NTB-000-130 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Swaziland: Bordergate Swaziland Resolved
2011-06-06
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Complaint: Lack of proper customs procedures and harmonization at the boarder posts. Customs regulations differ per individual officer, per border post , per country. There is no standard procedure of operation which is common to SADC countries  
Resolution status note: Swaziland reported that the Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore fairly new and is still in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.  
Products: 200490: Vegetables & mixtures of vegetables, preserved/preserved othw. than by vinegar/acetic acid, frozen, other than potatoes & products of 20.06  
NTB-000-129 2.10. Inadequate or unreasonable customs procedures and charges
Policy/Regulatory
2009-07-26 Swaziland: Bordergate Botswana Resolved
2011-06-06
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Complaint: A total lack of consistency in the application of customs procedures at all clearing offices especially with regards to VAT.  
Resolution status note: The Swaziland Revenue Authority (SRA) started operating in January 2011 and replaces the Department of Customs and Excise. The organization is therefore in process of developing appropriate customs clearances procedures which will be uniformly applied at all border posts. This also applies to recruitment and training of staff which is still is ongoing to reach the desired levels which will bring efficiencies in the provision of service at all borders.  
NTB-000-128 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-26 Swaziland: Bordergate South Africa Resolved
2010-11-22
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Complaint: Lack of standardization in application of regulations, which currently differ per individual officer, per border post.  
Resolution status note: Swaziland reported that Standards in application of procedures are in place. Where these are not clear officers may use discretion. This results in non uniformity.  
NTB-000-127 1.3. State subsidies, procurement, trading, state ownership
Policy/Regulatory
2009-07-26 Swaziland: NAMBOARD Swaziland Resolved
2010-11-22
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Complaint: Government owns several parastatals that carry out trade.NAMBOARD receives vegetables on consignment from farmers and sells in hotels etc. If the consignment spoils because it is not bought, the farmer loses. At the same time NAMBOARD issues out licences for importing of similar items to those it trades in. The products affected are maize, rice, wheat, fruits and vegetables, flour, poultry, animal feed.  
Resolution status note: Swaziland reported that NAMBOARD issues import permits for vegetables and wheat as per the infant industry protection provision in the SACU 2002 Agreement.  
NTB-000-126 1.2. Government monopoly in export/import
Policy/Regulatory
2009-07-26 Swaziland: Ministry of Trade Swaziland Resolved
2010-11-22
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Complaint: Single channel marketing for sugar and sugar products.  
Resolution status note: Swaziland reported that the status quo remains because the Sugar Act has not been reviewed.  
NTB-000-125 7.9. Inadequate trade related infrastructure
Policy/Regulatory
2009-07-26 Seychelles: Port Victoria South Africa Resolved
2010-11-22
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Complaint: Some businesses complained that port handling facilities at the ports are unable to handle containers that exceed 6methers (20ft) thereby limiting exporters in implementing the most cost effective way of transporting their products.  
Resolution status note: Seychelles reported that a new plan for handling of containers has been designed and is expected to ease the current burden in the handling of containers; however it is not too clear when the renovation project will kick start.  
NTB-000-124 2.14. Other 2009-07-26 SADC South Africa Resolved
2010-11-22
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Complaint: Training of new customs recruits in the region  
Resolution status note: Seychelles reported that training of new recruits is a point of concern for Seychelles. Training especially for customs officers, on R.O.O, clearing process, investigation, inspection, to conduct time release study ect...is in progress.  
NTB-000-123 7.9. Inadequate trade related infrastructure 2009-07-26 Seychelles: Other Seychelles South Africa Resolved
2010-11-22
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Complaint: Inadequate cold room facilities at ports  
Resolution status note: Seychelles reported that having adequate cold storage facility at airport and sea port is considered one future area of development.  
NTB-000-122 2.7. International taxes and charges levied on imports and other tariff measures 2009-07-26 Seychelles: Customs Seychelles Resolved
2011-06-03
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Complaint: Seychelles has recently imposed a levy on imports of pork and poultry products into that country  
Resolution status note: Seychelles reported that this is no longer the case  
NTB-000-121 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Seychelles: Customs Swaziland Resolved
2011-06-03
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Complaint: There is total lack of consistency in the application of customs procedures at all clearing offices.  
Resolution status note: Seychelles reportd that the situation has much improved with ASYCUDA++  
NTB-000-120 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Seychelles: Ministry of Trade Seychelles Resolved
2010-07-29
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Complaint: The administrative procedures for issuing import licences require improved efficiency  
Resolution status note: Seychelles reported that Infrastructural and human resources limitations being addressed  
NTB-000-119 2.8. Lengthy and costly customs clearance procedures 2009-07-26 Seychelles: Other Seychelles Seychelles Resolved
2010-11-22
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Complaint: Lengthy clearing processes at the Seychelles ports.  
Resolution status note: Seychelles reported that, with the Asycuda system the clearing process can take 24hrs, all transaction can be done on-line. Appointments were given to clear goods to facilitate work of custom officers and avoid congestion Need to confirm current situation  
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