Resolved complaints

Showing items 301 to 320 of 441
Complaint number NTB Type
Category 1. Government participation in trade & restrictive practices tolerated by governments
Category 2. Customs and administrative entry procedures
Category 5. Specific limitations
Category 6. Charges on imports
Category 7. Other procedural problems
Category 8. Transport, Clearing and Forwarding
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Date of incident Location
COMESA
EAC
SADC
Reporting country or region
COMESA
EAC
SADC
Status Actions
NTB-000-177 4.1. Issues related to sanitary and phyto-sanitary measures
A11: Temporary geographic prohibitions for SPS reasons
2009-07-27 Malawi: Ministry of Trade South Africa Resolved
2010-11-22
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Complaint: Ban on imports of fresh meat products from South Africa and Zimbabwe
 
Resolution status note: Malawi reported that there is no ban on meat imports but licensing measures were introduced when there was an outbreak of foot and mouth and bird flu diseases  
NTB-000-176 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Restriction on importation of poultry, including day old chicks  
Resolution status note: Malawi reported that there is no restriction but licensing measures were introduced when there was an outbreak of bird flu disease  
NTB-000-175 3.1. Restrictive technical regulations and standards not based on international standards
B6: Product identity requirement
2009-07-27 Zambia: Bureau of Standards Malawi Resolved
2011-03-04
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Complaint: Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.
 
Resolution status note: Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.
 
NTB-000-175 3.1. Restrictive technical regulations and standards not based on international standards
B6: Product identity requirement
2009-07-27 Zambia: Bureau of Standards Malawi Resolved
2011-03-04
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Complaint: Zambia has placed standards requirements that sugar from Malawi be fortified with Vitamin A.
 
Resolution status note: Zambia reported that all sugar for domestic consumption, be it imported or manufactured locally is supposed to be fortified with vitamin A.  
NTB-000-174 4.1. Issues related to sanitary and phyto-sanitary measures
A82: Testing requirement
2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2012-04-26
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Complaint: Time taken to test products varies between five days for meat and poultry to ten days for batteries. The time factor and discretionary use of these services at the borders has lead to delays in the distribution.  
Resolution status note: At the 3rd meeting the Tripartite NTBs Focal Points and NMC Chairs held in Dar -es-Salaam on 19-20 April 2012, Malawi reported that the delays could be attributed to the practice of some importers who do not obtain prior certification of products before importing. For importation of meat products, SPS certification has to be obtained from Ministry of Agriculture before importing to avoid delays at the border. The same applies to importation of batteries. Import permit must be obtained from ministry of Trade before importation. The meeting accepted Malawi’s submission to have this NTB resolved.  
NTB-000-173 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: Restriction on importation of Kitchen and table salt  
Resolution status note: Malawi reported that there is no restriction but salt is licensed to ensure only iodised kitchen and table salt is imported  
NTB-000-171 2.3. Issues related to the rules of origin 2009-07-27 Zimbabwe: Ministry of Trade Malawi Resolved
2010-07-30
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Complaint: Rice has been turned back from Zimbabwe according to allegations of misuse on Rules of Origin.  
NTB-000-170 2.3. Issues related to the rules of origin 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-11-22
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Complaint: Delays in the issuance of rules of origin certificates  
Resolution status note: Malawi reported that the NTB was been resolved Internally  
NTB-000-169 2.10. Inadequate or unreasonable customs procedures and charges 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-11-22
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Complaint: Preshipment Inspection requirement for all imports over the value of US$2000  
Resolution status note: Malawi reported that Pre Shipment Inspection programme was phased out in 2007  
NTB-000-168 5.1. Quantitative restrictions 2009-07-27 Mauritius: Ministry of Trade Malawi Resolved
2012-03-30
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Complaint: Import restrictions on sugar  
Resolution status note: At the last NTB meeting in March 2011, Mauritius informed the meeting that import restrictions on sugar in Mauritius have been lifted  
NTB-000-167 7.9. Inadequate trade related infrastructure 2009-07-27 Malawi: Malawi Revenue Authority Malawi Resolved
2010-07-22
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Complaint: Border delays including irregular border hours  
Resolution status note: Malawi reported that border operating hours are now harmonized and synchronized across borders in Malawi. Malawi now moving to 24hrs.  
NTB-000-166 5.1. Quantitative restrictions 2009-07-27 Malawi: Ministry of Trade Malawi Resolved
2010-11-22
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Complaint: There is an Import restriction on Portland cement  
Resolution status note: Malawi reported that NTB had been resolve internally.  
NTB-000-165 8.7. Costly Road user charges /fees 2009-07-27 Tanzania: Dar-es-Salaam Port Tanzania Resolved
2012-06-15
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Complaint: Dar es Salaam port charges are considered high although it is one of the best ports in the region. Registration and accreditation of transporters is high, In addition to the charges and logistics, transit bonds are bureaucratic and are treated differently in other SADC countries.  
Resolution status note: The 10th meeting of SADC Committee on Trade facilitaion agreed that the NTB was outdated & also that ‘charges’ had to be unpacked to enable comparison of all types of charges imposed at the port. It was noted that Dar es Salaam Port has special dispensations for transit cargo, which are not offered to cargo destined to Tanzania. According to the latest study by Tanzania, the Dar es Salaam port is the cheapest in the Region therefore this NTB was considered resolved.  
NTB-000-163 2.4. Import licensing
Policy/Regulatory
2009-07-27 Zambia: Ministry of Trade Tanzania Resolved
2011-03-04
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Complaint: Licensing process just too long  
Resolution status note: Zambia reported that the process only takes 24hours  
NTB-000-162 8.7. Costly Road user charges /fees 2009-07-27 Tanzania: Ministry of Transport Tanzania Resolved
2011-07-28
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Complaint: Registration and accreditation of transporters is too high, (Charge is USD 10,000 per company so that only capable and serious transporters are registered)  
Resolution status note: Tanzania Revenue Authority reported that TRA is responsible for issuing the transporter license and that the fees is only Ks 20 000.  
NTB-000-160 3.2. Inadequate or unreasonable testing and certification arrangements
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-160 3.2. Inadequate or unreasonable testing and certification arrangements
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway.  
NTB-000-160 3.2. Inadequate or unreasonable testing and certification arrangements
A82: Testing requirement
2009-07-27 Tanzania: Tanzania Bureau of Standards Tanzania Resolved
2011-08-28
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Complaint: Exports go through unnecessary, onerous and costly testing and documentation procedures, since the TBS, TFDA, Ministry of Health and Tanzania atomic energy authority each have to issue export certification on every export consignment.  
Resolution status note: Tanzania reported that Tanzania Institutions have been established and governed by Laws. The process of establishing Testing procedures under one roof is underway. Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing and this is done mainly on textiles motor vehicles.  
NTB-000-159 4.1. Issues related to sanitary and phyto-sanitary measures
A83: Certification requirement
2009-07-27 Tanzania: Ministry of Health Tanzania Resolved
2011-08-30
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Complaint: Cumbersome certification procedures for certification of milk inputs.Certification officers are based in Dar es Salaam and going to Tunduma for verification is very cumbersome  
Resolution status note: Tanzania Revenue Authority reported that TRA does random physical verification as part of risk management analysis before clearing mainly on textiles motor vehicles.  
NTB-000-157 2.8. Lengthy and costly customs clearance procedures 2009-07-27 Kenya: Kenya Revenue Authority Tanzania Resolved
2011-07-28
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Complaint: Too much time is lost during cross border pre-shipment inspection and certification for Kenyan bound cargo.  
Resolution status note: At the NMC meeting held in Nairobi on 29 August 2011, Kenya reported that KRA is currently carrying out time release study to determine time taken at borders.
2. EAC is in the process of introducing OSBP.
 
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