Complaint

Complaint number
NTB-000-265  
NTB Type
2.8. Lengthy and costly customs clearance procedures  
Complaint
General export licences and permits issued for all non SACU exports are processed by hand. There is no interface between the MTI permit system and ASYCUDA. The system is unpredictable with ever changing procedures as per the SACU agreement's Jacobsens' Index. The IEM requirements are not widely known, especially among incidental traders. There is limited capacity at MTI to handle and process the import and export permits. At present only one official is handling the permits. HS codes need to be obtained from Customs and Excise since MTI is not equiped to assist in this.  
Status note
Namibia reported that the system determines the change in the rate of duties but not procedures due to economic and policy considerations. Information leaflets on IEM are readily available at the Customs information centre and more will be available at MTI.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Namibia: Ministry of Trade (Government institution)  
Reporting Country or Region
Namibia  
Country specific trade issue
No  
Date of incident
2009-09-08  
Status
Resolved  
Date of resolution
2010-11-22  
Product Description
All products


 
Total value
0  
Date reported
2009-09-08 00:00  
Modified
2010-11-22 00:00