Complaint

Complaint number
NTB-000-261  
NTB Type
7.4. Costly procedures  
Complaint
Extended and unpredictable turnaround time resulting in additional costs of trucking into Angola.  
Status note
During the NTBs national workshop held in Angola on 30 November 2011 it was reported that customs observations were that truck drivers leave trucks at the Angola borders for 3 or more days and return to Oshikango to resolve personal issues, claiming that they are processing documents. Too many trucks are parked at the border without information where the drivers are. In some cases drivers have reported that they are not clear of the physical addresses of destination of the load in Angola. Angola Customs is investing in creating the best conditions for commercial and non commercial border users. Santa Clara border is undergoing a massive expansion with a view to become a regional and international example of trade facilitation infrastructures.  
Progress update note
 
Policy or regulatory NTB
No 
Location
Angola: Ondjiva Customs (Government institution)  
Reporting Country or Region
Namibia  
Country specific trade issue
No  
Date of incident
2009-09-08  
Status
Resolved  
Date of resolution
2011-11-30  
Product Description
All products


 
Total value
0  
Date reported
2009-09-08 00:00  
Modified
2011-11-30 22:56